Agenda

15 April 2019, Monday

TIME AGENDA
09:00 Welcoming Speech, Opening Remarks & Thank You Sponsor Speech by Conference Producer
09:05 Conference Introduction by Day 1 Chairperson
dimitra-zographos-112x128 DIMITRA ZOGRAPHOS
Executive Manager
The EA Circle
 The EA Circle logo
09:15 The CEO Perspective: What Sets a Great EA Apart From the Rest? And How to Improve Professional Relationship with Your Boss  
  • What executives look for and really want from their EA/PA
  • How to get people to do what you want them to do
  • How to read other people accurately
  • How to influence anyone
  • Gaining control over what goes on in your own head
  • Establishing an air of authority and standing out from the crowd
  • Motivational words and phrases for improved delivery
09:45

Award Winning EA Case Study: How to Exceed the Expectations of Your Boss and Your Colleagues on a Daily Basis

In this session, you will hear tips and tricks from award winning EA, on how to excel in your role, and exceed the expectations of your executive and your colleagues on a daily basis. Hear directly from a successful global EA how she always stays one step ahead!

Michelle-Goulos-112x128 MICHELLE GOULOS
Executive Assistant & Marketing coordinator
Melbourne Airport
2018 Page Personnel EA of the Year Winner
Melbourne Airport
10:15 Morning Refreshments & Networking
10:30 The Diplomatic EA: Spotting Potential Conflict, Learning How to Defuse It and Knowing the Strategies to Use When Confrontation Is Unavoidable
  • Know when to spot for potential conflicts and learn how to deal with challenging personalities
  • Understand different personality types
  • Discover how to defuse a tense situation with confidence and assertiveness
Lisa-Herrington-112x128 LISA HERRINGTON
Executive Assistant to CFO, M&A, Strategy and Group Finance
Boral Corporate
Lisa Herrington logo
11:00 Finding Your Voice to Handle Challenging Situations, Manage Adversity and Excel
  • Staying in control when you’re faced with multiple challenges
  • Being the best you can be, whatever the world throws at you
  • Facing challenges head-on, and flip the coin to your advantage
  • Culturing compassion in a challenging world
  • Overcoming adversity – dealing with and learning from traumatic experiences
kristen-chicktong-112x128 KRISTEN CHICKTONG
Executive Assistant to Chris Beer, CEO
George & Matilda Eyecare
 G&M_Main_Portrait_Logo_MONO
11:30 Developing Powerful Inner Circle: Why Developing your Inner Circle is a Crucial Part of Success in All Areas of Your Life, Not Just Work
  • What your inner circle really brings to the table. Hint: It’s not just about “networking” for a new job!
  • How the idea of the inner circle is revolutionary and why it has the power to raise the level of respect for our profession
  • Simple strategies for creating your own inner circle and attracting meaningful connections with the right people
Desiree-Anderson-112x128 DESIREE ANDERSON
Executive Assistant to President & CEO
GE Healthcare (Australia & New Zealand)
GE Healthcare
12:00 Working With Different Personality Types: Communicating With Impact
  • Personality types, figuring out which you/your boss are, and then working with that to adapt to different communication styles
Erin-Napier-112x128 ERIN NAPIER
Executive Assistant to Director of Sales, Australia & New Zealand
Adobe
 Adobe Logo Transparent
12:30 Lunch & Networking
 13:30

Interactive RoundTable Series

Roundtable 1:
How to Manage Your Bosses and Work Well with Multiple Executives

Tiahna-Cornish-112x128 TIAHNA CORNISH
Executive Assistant to Chief Executive Officer & Office Manager
The North Australian Pastoral Company Pty Limited
Finalist for the Up & Coming PA of the Year 2018
North Australian Pastoral_Tiahna logo black

Roundtable 2:
Tips to managing your time, dealing with interruptions and saying NO to unnecessary stuff

Roundtable 3:
Tools for having difficult conversations and resolving conflict in the workplace

Desiree-Anderson-112x128 DESIREE ANDERSON
Executive Assistant to President & CEO
GE Healthcare (Australia & New Zealand)
GE Healthcare

Roundtable 4:
Strategies for communicating your value to leadership and expanding responsibilities

SANDY O’DELL
Executive Assistant to Chief Strategy Officer
Tabcorp Holdings Ltd

Roundtable 5:
Helping Your Team Appreciate The Critical Efforts of an EA

Lisa-Herrington-112x128

LISA HERRINGTON
Executive Assistant to CFO, M&A, Strategy and Group Finance
Boral Corporate

Lisa Herrington logo
14:30 Executive & EA/PA Panel: How effective EA/PAs Add Value to Their Organizations
  • Exploring the expectation around the role of EA/PA in the current organization environment
  • Discuss on how EA/PA add value to the organization through their roles
  • Discuss EA/PA’s role in managing up, down and sideways
  • Examining what make a successful relationship between EA/PAs and executives
Moderator:
dimitra-zographos-112x128 DIMITRA ZOGRAPHOS
Executive Manager
The EA Circle
The EA Circle logo
Panelists:
Aishlinn-Corbin-112x128

AISHLINN CORBIN
Internal Operations Manager & Executive Assistant to the CEO
Fasttrack
Page Personnel EA of 2018 Finalist

FastTrack Logo
Jan-Leslie-112x128 JAN LESLIE
Executive Assistant to CEO| People and Culture Co-ordinator
ISPT
ISPT Logo_Jan Leslie
Priscilla-Smith-112x128 PRISCILLA SMITH
Executive Assistant to Chief Information Officer
Avant Mutual Group, Sydney
Avant_Mutual_Logo_RGB
Enisa-Fazlic-112x128 ENISA FAZLIC
Executive Assistant to Helen Livesey – Group Executive, Public Affairs and Chief of Staff
Australian Mutual Provident (AMP)
Australian Mutual Provident Logo_Enisa Fazlic
15:30 Afternoon Refreshments & Networking
15:45 Managing Multiple Managers & Bosses
The prospect of working for more than one boss need not be intimidating or overwhelming and with the correct approach, working for more than one boss can be exhilarating and good for your personal growth and career. Take the time to understand the dynamics and learn the skills to assist with mastering the challenges of managing multiple managers. Train yourself and educate / train your bosses on how to best use your talents and time accepting that this is a learning process for all AND maintain your sanity while doing so.
Tiahna-Cornish-112x128 TIAHNA CORNISH
Executive Assistant to Chief Executive Officer & Office Manager
The North Australian Pastoral Company Pty Limited
One of the Finalists for the Up & Coming PA of the Year 2018
 North Australian Pastoral_Tiahna logo black
16:15 Technology Masterclass: Time-Saving Tips for Ultimate Productivity
Today’s most influential business leaders expect their executive assistants to be highly productive and fast functioning. To achieve this, EAs must be exceptionally proficient in using Microsoft, Apple and Google technologies. This engaging session will provide attendees with quick and easy tips and tricks in Word, Outlook, Excel, PowerPoint, SharePoint and Data Analysis.
WENDY COLE
Productivity & Leadership Training | Presenter, Facilitator, Coach
iMastery

16:45 Q&A Session & Closing Remark by Conference Chairperson
 17:05

Image 3

Champagne Networking Session

Enjoy a glass of champagne whilst networking with other like-minded individuals on topics that are of most interest to you and fellow delegates.

 

16 April 2019, Tuesday

TIME AGENDA
09:00 Conference Introduction by Chairperson
Highlights on Conference Day 2 Key Sessions
dimitra-zographos-112x128 DIMITRA ZOGRAPHOS
Executive Manager
The EA Circle
The EA Circle logo
09:15 Australian Cyber Security Centre Presentation
09:45 Managing Your Boss’ Schedule Like a Mega Star
  • Cultivate a productive relationship with your Executive
  • Taking the next step in your career by understanding your executive and company
  • Anticipate what your executive needs before they do
  • Build up rapport to boost your productivity and executive’s
Natalie-Sands-112x128 NATALIE SANDS
Executive Assistant to Managing Australia & New Zealand
Franklin Templeton Investments
Winner of Up & Coming PA of the Year 2017 – Executive PA Awards
 Franklin Templeton Investment logo
 10:15  Morning Refreshment & Networking
10:30 Unleashing the Power of Influence: Leadership Development for Executive Assistants

Author and management expert Ken Blanchard said, “The key to successful leadership today is influence, not authority.” As a strategic business partner, EAs are expected to make authoritative decisions and act as an influential leader both on behalf of their executive and the organization. From speaking up during a meeting or developing skills to professionally engage with their executives, EAs can increase their influence and be a voice to be heard and respected. This session is designed to improve the leadership capabilities and performance of high potential executive assistants. 

Amanda-Pereira-Vinci-112x128 AMANDA (PEREIRA) VINCI
Professional Coach & Leadership Expert for Executive Assistants – Trainer, Speaker, MD Practitioner & EDISC Consultant
The EA Institute
The EA Institute Logo
 11:00 How to Build a Standout Career as an Executive Assistant with Passion and Purpose
  • The five distinct roles an excellent PA/EA should perform
  • Tips from outstanding EAs/PAs on how to enhance performance in your role
  • How to overcome three major challenges EAs/PAs face
  • How to grow your role and earn the recognition you deserve!
Megan-Green-112x128 MEGAN GREEN
Executive Assistant CEO Perfection Farms & Joint MD Victor Smorgon Group
Perfection Fresh Australia
Australian EA of the Year 2016 & Finalist for the CEO Magazine’s 2018 EA of the Year Award
perfection fresh-full-logo
11:30 Executive Assistants as Project Managers: How to Manage Multiple Projects and Multi-Task Effectively

Executive assistants are project managers, often overseeing complex projects on a deadline and within a budget, which is why many EAs are solidifying their skillset and pursuing project management (PM) certification. While a PM certification widens knowledge areas, executive assistants likewise seek resources and templates that assist with the execution of a project. This interactive workshop will lead EAs through strategic project management best practices providing an in-depth look into processes and tools that are sure to aid in successful project completion.

Candice-Golding-112x128 CANDICE GOLDING
Executive Assistant to the CEO
Dr Jones & Partners Medical Imaging
Runner Up for Up and Coming PA of the Year 2018
 Dr Jones logo
12:00 Lunch & Networking
 13:00 From Assistant to Boss: Capitalising on your Assistant role to progress your career

 

ruth-kilah-112x128 RUTH KILAH
C-Suite Executive Assistant to the CFO & CIO
GE Australia, New Zealand & Papua New Guinea, New South Wales, Australia
 GE Australia Logo_Ruth Kilah
13:30 Powerful Presentation and Facilitation Skills to Run Effective Meetings
Assistants are gaining responsibilities akin to those of chiefs of staff and directors of operation, where they are expected to facilitate high-level meetings and in some cases, present information. Successful facilitation of a meeting requires managing how the meeting will progress, taking thorough notes, and guiding the discussion as outlined to achieve the purpose of the meeting. During this workshop, participants will further develop behaviors related to communication, presentation, and facilitation skills to disseminate information effectively and elevate their role among business leaders.
Steve-Dawson-112x128
STEVE DAWSON
Business Communication, Presentation & Public Speaking Coach
Fox Sports / ESPN anchor
Steve Coach Logo
14:15 Today’s New Breed of Executive Assistant; with the EA role changing as fast as the disruption in technology and innovation
Executive Assistants will need to be armed with the tools to not just future-proof, but bullet-proof their career. Patrizia will share with you tips on creating an agile job description, tough prioritization, strategic multi-tasking, partnering with artificial intelligence and learning how to see around the corners to enable you to stay well and truly ahead of the game.
Patrizia-Iacono-112x128 PATRIZIA IACONO
Executive Assistant to Group Executive, CxO Chief Digital & Information Officer
Bank of Queensland
Print
14:45 Afternoon Refreshment & Networking
15:00 Using Mindfulness to Manage Stress & Burnout on the Job
Strategies to bring mindfulness and meditation into the workplace to help us manage daily stress & prevent stress from impacting our physical or mental health
Sabina-Vitacca-112x128 SABINA VITACCA
Mindfulness Coach
Meditate Now
logo Sabina Vitacca Meditate Now
 15:30
Beauty Healthcare for Peak Performance and Wellbeing
  • Essential nutrition and wellbeing habits to help you de-stress and get a great sleep
  • Tap the power of nutrition food to boost your performance effectively
  • Understand what kind of food can keep you happy and boost your body’s immunity
  • Innovative ways you can engage not only for yourself, but also your colleagues, in healthy-eating and good self-care habits, practising wellness strategies at work
16:00 Q&A Session & Closing Remarks by Conference Chairperson

 

Post-Conference Workshop – 17 April 2019, Wednesday

Workshop Timetable:

Workshop A will run from 09:00 – 12:00 with a mid-morning and luncheon breaks.
Workshop B will run from 13:00 – 16:00 with a mid-afternoon refreshment break.

Registration begins 30 minutes before each workshop commences.

TIME AGENDA
09:00 – 12:00

Workshop A: Task Automation and Productivity with Technology Masterclass for EA/PAs

Executive assistants are mastering technology within a variety of applications. By understanding how to apply this knowledge in a practical setting, EAs increase the bottom line by saving time. Through engaging demos with comedic flair, attendees will learn how to better utilize programs for the tasks at hand. This three-part course will focus on software as it relates to project management, data management, and task automation.

MODULE ONE: HOW BIG IS YOUR TOOLKIT?

  • Office365
  • SharePoint
  • OneDrive
  • G Suite
  • Et al.

MODULE TWO: TASK AUTOMATION & PRODUCTIVITY:

  • Outlook Rules, Quicksteps & Templates
  • Macros in Excel and Word
  • Where else to look for automation opportunities

MODULE THREE: PROJECT MANAGEMENT:

  • Project management with the tools in front of you: Outlook, Excel, SharePoint, OneNote
page 6 Workshop A photo
13:00 – 16:00

Workshop B: Personal Branding Workshop

Brands matter, even personal ones. Personal branding is important when looking for a job, starting a business, or changing careers. Experienced career coaches will tell you that growing your personal brand is an essential ingredient to career success.

Join our expert, at this Personal Branding Workshop and delve into building a successful brand for yourself by taking an in-depth look at some of the critical contributing elements, why is it important and what this means to you.

Utilize social media tools such as LinkedIn to effectively present your personal brand to potential employers and clients. You will learn how your personal brand stacks up against others in the online space and how to dress for confidence and productivity.

As part of the workshop, headshots will be taken at the end for all those that attend to help kick start their personal branding. Don’t miss out!

Tie Adjusting

1 May 2019, Wednesday

TIME AGENDA
09:00 Welcoming Speech, Opening Remarks & Thank You Sponsor Speech by Conference Producer
09:05 Conference Introduction by Chairperson
Highlights on Conference Day 1 Key Sessions
dimitra-zographos-112x128 DIMITRA ZOGRAPHOS
Executive Manager
The EA Circle
The EA Circle logo
09:15 The CEO Perspective: What Sets a Great EA Apart From the Rest? And How to Improve Professional Relationship with Your Boss  
  • What executives look for and really want from their EA/PA
  • How to get people to do what you want them to do
  • How to read other people accurately
  • How to influence anyone
  • Gaining control over what goes on in your own head
  • Establishing an air of authority and standing out from the crowd
  • Motivational words and phrases for improved delivery
BRUCE MCDONALD
Former VP of Ford Motor, Former CEO (AADA),
Former CEO (DECA), Senior Consultant
Directioneering
09:45 Award Winning EA Case Study: How to Exceed the Expectations of Your Boss and Your Colleagues on a Daily Basis

In this session, you will hear tips and tricks from award winning EA, on how to excel in your role, and exceed the expectations of your executive and your colleagues on a daily basis. Hear directly from a successful global EA how she always stays one step ahead!

Michelle-Goulos-112x128 MICHELLE GOULOS
Executive Assistant & Marketing coordinator
Melbourne Airport
2018 Page Personnel EA of the Year Winner
 Melbourne Airport
10:15 Morning Refreshment & Networking
10:45

The Diplomatic EA: Spotting Potential Conflict, Learning How to Defuse It and Knowing the Strategies to Use When Confrontation Is Unavoidable

  • Know when to spot for potential conflicts and learn how to deal with challenging personalities
  • Understand different personality types
  • Discover how to defuse a tense situation with confidence and assertiveness
Lisa-Herrington-112x128 LISA HERRINGTON
Executive Assistant to CFO, M&A, Strategy and Group Finance
Boral Corporate
Lisa Herrington logo
11:15 Finding Your Voice to Handle Challenging Situations, Manage Adversity and Excel
  • Staying in control when you’re faced with multiple challenges
  • Being the best you can be, whatever the world throws at you
  • Facing challenges head-on, and flip the coin to your advantage
  • Culturing compassion in a challenging world
  • Overcoming adversity – dealing with and learning from traumatic experiences
kristen-chicktong-112x128 KRISTEN CHICKTONG
Executive Assistant to Chris Beer, CEO
George & Matilda Eyecare
G&M_Main_Portrait_Logo_MONO 
 11:45

Working With Different Personality Types: Communicating With Impact

Personality types, figuring out which you/your boss are, and then working with that to adapt to different communication styles

Erin-Napier-112x128 ERIN NAPIER
Executive Assistant to Director of Sales, Australia & New Zealand
Adobe
Adobe Logo Transparent
 12:15 Lunch & Networking
13:15 Interactive RoundTable Series
Roundtable 1:
How to Manage Your Bosses and Work Well with Multiple Executives
Tiahna-Cornish-112x128 TIAHNA CORNISH
Executive Assistant to Chief Executive Officer & Office Manager
The North Australian Pastoral Company Pty Limited
Finalist for the Up & Coming PA of the Year 2018
North Australian Pastoral_Tiahna logo black
Roundtable 2:
Tips to managing your time, dealing with interruptions and saying NO to unnecessary stuff
Jodi-Finnan-112x128 JODI FINNAN
Virtual Assistant and Project Manager
Freelance
Jodi Finnan-Logo
Roundtable 3:
Tools for having difficult conversations and resolving conflict in the workplace
Katie-Holpen-112x128 KATIE HOLPEN
Executive Assistant to Chief Digital Officer
Aurecon
Aurecon Logo_high-res
Roundtable 4:
Strategies for communicating your value to leadership and expanding responsibilities
Helen-Brailsford-112x128 HELEN BRAILSFORD
Executive Assistant to Acting Deputy Secretary
Rural and Regional Victoria
Brand Victoria State Gov DJPR pms 2945 rgb
Roundtable 5:
Helping Your Team Appreciate The Critical Efforts of an EA
Lisa-Herrington-112x128 LISA HERRINGTON
Executive Assistant to CFO, M&A, Strategy and Group Finance
Boral Corporate
 Lisa Herrington logo
14:15 Executive & EA/PA Panel: How effective EA/PAs Add Value to Their Organizations
  • Exploring the expectation around the role of EA/PA in the current organization environment
  • Discuss on how EA/PA add value to the organization through their roles
  • Discuss EA/PA’s role in managing up, down and sideways
  • Examining what make a successful relationship between EA/PAs and executives
Moderator:
dimitra-zographos-112x128 DIMITRA ZOGRAPHOS
Executive Manager
The EA Circle
Panelists:
Aishlinn-Corbin-112x128 AISHLINN CORBIN
Internal Operations Manager & Executive Assistant to the CEO
Fasttrack
Page Personnel EA of 2018 Finalist
FastTrack Logo
Jan-Leslie-112x128 JAN LESLIE
Executive Assistant to CEO| People and Culture Co-ordinator
ISPT
ISPT Logo_Jan Leslie
Jodi-Finnan-112x128 JODI FINNAN
Virtual Assistant and Project Manager
Freelance
Jodi Finnan-Logo
Karen-Thompson-112x128 KAREN THOMSON
Executive Assistant to CEO & Chair
Cycling Australia
Karen_Cycling Australia Logo
15:15 Developing Powerful Inner Circle: Why Developing your Inner Circle is a Crucial Part of Success in All Areas of Your Life, Not Just Work
  • What your inner circle really brings to the table. Hint: It’s not just about “networking” for a new job!
  • How the idea of the inner circle is revolutionary and why it has the power to raise the level of respect for our profession
  • Simple strategies for creating your own inner circle and attracting meaningful connections with the right people
 15:45 Afternoon Refreshments & Networking
16:00 Managing Multiple Managers & Bosses
The prospect of working for more than one boss need not be intimidating or overwhelming and with the correct approach, working for more than one boss can be exhilarating and good for your personal growth and career. Take the time to understand the dynamics and learn the skills to assist with mastering the challenges of managing multiple managers. Train yourself and educate / train your bosses on how to best use your talents and time accepting that this is a learning process for all AND maintain your sanity while doing so.
Tiahna-Cornish-112x128 TIAHNA CORNISH
Executive Assistant to Chief Executive Officer & Office Manager
The North Australian Pastoral Company Pty Limited
One of the Finalists for the Up & Coming PA of the Year 2018
 North Australian Pastoral_Tiahna logo black
16:30 Technology Masterclass: Time-Saving Tips for Ultimate Productivity
Today’s most influential business leaders expect their executive assistants to be highly productive and fast functioning. To achieve this, EAs must be exceptionally proficient in using Microsoft, Apple and Google technologies. This engaging session will provide attendees with quick and easy tips and tricks in Word, Outlook, Excel, PowerPoint, SharePoint and Data Analysis.
WENDY COLE
Productivity & Leadership Training | Presenter, Facilitator, Coach
iMastery
17:00 Q&A Session & Closing Remark by Conference Chairperson
 17:05

Image 3

Champagne Networking Session

Enjoy a glass of champagne whilst networking with other like-minded individuals on topics that are of most interest to you and fellow delegates.

 

2 May 2019, Thursday

TIME AGENDA
09:00 Conference Introduction by Chairperson
Highlights on Conference Day 2 Key Sessions
dimitra-zographos-112x128 DIMITRA ZOGRAPHOS
Executive Manager
EA Circle
 The EA Circle logo
09:15 Australian Cyber Security Centre Presentation
09:45 Managing Your Boss’ Schedule Like a Mega Star
  • Cultivate a productive relationship with your Executive
  • Taking the next step in your career by understanding your executive and company
  • Anticipate what your executive needs before they do
  • Build up rapport to boost your productivity and executive’s
Natalie-Sands-112x128 NATALIE SANDS
Executive Assistant to Managing Australia & New Zealand
Franklin Templeton Investments
Winner of Up & Coming PA of the Year 2017 – Executive PA Awards
 Franklin Templeton Investment logo
10:15 Morning Refreshment & Networking
10:45 Unleashing the Power of Influence: Leadership Development for Executive Assistants 
Author and management expert Ken Blanchard said, “The key to successful leadership today is influence, not authority.” As a strategic business partner, EAs are expected to make authoritative decisions and act as an influential leader both on behalf of their executive and the organization. From speaking up during a meeting or developing skills to professionally engage with their executives, EAs can increase their influence and be a voice to be heard and respected. This session is designed to improve the leadership capabilities and performance of high potential executive assistants.
Amanda-Pereira-Vinci-112x128 AMANDA (PEREIRA) VINCI
Professional Coach & Leadership Expert for Executive Assistants – Trainer, Speaker, MD Practitioner & EDISC Consultant
The EA Institute
The EA Institute Logo
 11:15 How to Build a Standout Career as an Executive Assistant with Passion and Purpose
Megan-Green-112x128 MEGAN GREEN
Executive Assistant CEO Perfection Farms & Joint MD Victor Smorgon Group
Perfection Fresh Australia
Australian EA of the Year 2016 & Finalist for the CEO Magazine’s 2018 EA of the Year Award
perfection fresh-full-logo
11:45 Executive Assistants as Project Managers: How to Manage Multiple Projects and Multi-Task Effectively
Executive assistants are project managers, often overseeing complex projects on a deadline and within a budget, which is why many EAs are solidifying their skillset and pursuing project management (PM) certification. While a PM certification widens knowledge areas, executive assistants likewise seek resources and templates that assist with the execution of a project. This interactive workshop will lead EAs through strategic project management best practices providing an in-depth look into processes and tools that are sure to aid in successful project completion.
Candice-Golding-112x128 CANDICE GOLDING
Executive Assistant to the CEO
Dr Jones & Partners Medical Imaging
Runner Up for Up and Coming PA of the Year 2018
Dr Jones logo
12:15 Lunch & Networking
13:15 From Assistant to Boss: Capitalizing on your Assistant role to progress your career

 

ruth-kilah-112x128 RUTH KILAH
C-Suite Executive Assistant to the CFO & CIO
GE Australia, New Zealand & Papua New Guinea, New South Wales, Australia
 GE Australia Logo_Ruth Kilah
13:45 Powerful Presentation and Facilitation Skills to Run Effective Meetings
Assistants are gaining responsibilities akin to those of chiefs of staff and directors of operation, where they are expected to facilitate high-level meetings and in some cases, present information. Successful facilitation of a meeting requires managing how the meeting will progress, taking thorough notes, and guiding the discussion as outlined to achieve the purpose of the meeting. During this workshop, participants will further develop behaviors related to communication, presentation, and facilitation skills to disseminate information effectively and elevate their role among business leaders.
Steve-Dawson-112x128
STEVE DAWSON
Business Communication, Presentation & Public Speaking Coach
Fox Sports / ESPN anchor
Steve Coach Logo
14:15 Today’s New Breed of Executive Assistant; with the EA role changing as fast as the disruption in technology and innovation
Executive Assistants will need to be armed with the tools to not just future-proof, but bullet-proof their career.  Patrizia will share with you tips on creating an agile job description, tough prioritisation, strategic multi-tasking, partnering with artificial intelligence and learning how to see around the corners to enable you to stay well and truly ahead of the game.
Patrizia-Iacono-112x128 PATRIZIA IACONO
Executive Assistant to Group Executive, CxO Chief Digital & Information Officer
Bank of Queensland
 Print
15:00 Afternoon Refreshments & Networking
15:30 Using Mindfulness to Manage Stress & Burnout on the Job
Strategies to bring mindfulness and meditation into the workplace to help us manage daily stress & prevent stress from impacting our physical or mental health
Sabina-Vitacca-112x128 SABINA VITACCA
Mindfulness Coach
Meditate Now
logo Sabina Vitacca Meditate Now
16:00 Beauty Healthcare for Peak Performance and Wellbeing
  • Essential nutrition and wellbeing habits to help you de-stress and get a great sleep
  • Tap the power of nutrition food to boost your performance effectively
  • Understand what kind of food can keep you happy and boost your body’s immunity
  • Innovative ways you can engage not only for yourself, but also your colleagues, in healthy-eating and good self-care habits, practising wellness strategies at work
16:30 Q&A Session & Closing Remarks by Conference Chairperson

 

Post-Conference Workshop – 3 May 2019, Friday

Workshop Timetable:

Workshop A will run from 09:00 – 12:00 with a mid-morning and luncheon breaks.
Workshop B will run from 13:00 – 16:00 with a mid-afternoon refreshment break.

Registration begins 30 minutes before each workshop commences.

TIME AGENDA
09:00 – 12:00

Workshop A: Task Automation and Productivity with Technology Masterclass for EA/PAs

Executive assistants are mastering technology within a variety of applications. By understanding how to apply this knowledge in a practical setting, EAs increase the bottom line by saving time. Through engaging demos with comedic flair, attendees will learn how to better utilize programs for the tasks at hand. This three-part course will focus on software as it relates to project management, data management, and task automation.

MODULE ONE: HOW BIG IS YOUR TOOLKIT?

  • Office365
  • SharePoint
  • OneDrive
  • G Suite
  • Et al.

MODULE TWO: TASK AUTOMATION & PRODUCTIVITY:

  • Outlook Rules, Quicksteps & Templates
  • Macros in Excel and Word
  • Where else to look for automation opportunities

MODULE THREE: PROJECT MANAGEMENT:

  • Project management with the tools in front of you: Outlook, Excel, SharePoint, OneNote
page 6 Workshop A photo
13:00 – 16:00

Workshop B: Personal Branding Workshop

Brands matter, even personal ones. Personal branding is important when looking for a job, starting a business, or changing careers. Experienced career coaches will tell you that growing your personal brand is an essential ingredient to career success.

Join our expert, at this Personal Branding Workshop and delve into building a successful brand for yourself by taking an in-depth look at some of the critical contributing elements, why is it important and what this means to you.

Utilize social media tools such as LinkedIn to effectively present your personal brand to potential employers and clients. You will learn how your personal brand stacks up against others in the online space and how to dress for confidence and productivity.

As part of the workshop, headshots will be taken at the end for all those that attend to help kick start their personal branding. Don’t miss out!

Tie Adjusting

 

8 May 2019, Wednesday

TIME AGENDA
09:00 Welcoming Speech, Opening Remarks & Thank You Sponsor Speech by Conference Producer
09:05 Conference Introduction by Day 1 Chairperson
Caitlin-Wakely-112x128 CAITLIN WAKELY
Facilitator & Mentor
The EA Institute, Brisbane
 The EA Institute Logo
09:15 The CEO Perspective: What Sets a Great EA Apart From the Rest? And How to Improve Professional Relationship with Your Boss  
  • What executives look for and really want from their EA/PA
  • How to get people to do what you want them to do
  • How to read other people accurately
  • How to influence anyone
  • Gaining control over what goes on in your own head
  • Establishing an air of authority and standing out from the crowd
  • Motivational words and phrases for improved delivery
Belinda-Jane-Dolan-112x128 BELINDA JANE DOLAN
CEO
CLARITI GROUP
Clariti New Logo
09:45

Award Winning EA Case Study: How to Exceed the Expectations of Your Boss and Your Colleagues on a Daily Basis

In this session, you will hear tips and tricks from award winning EA, on how to excel in your role, and exceed the expectations of your executive and your colleagues on a daily basis. Hear directly from a successful global EA how she always stays one step ahead!

Michelle-Goulos-112x128 MICHELLE GOULOS
Executive Assistant & Marketing coordinator
Melbourne Airport
2018 Page Personnel EA of the Year Winner
Melbourne Airport
10:15 Morning Refreshments & Networking
10:30 The Diplomatic EA: Spotting Potential Conflict, Learning How to Defuse It and Knowing the Strategies to Use When Confrontation Is Unavoidable
  • Know when to spot for potential conflicts and learn how to deal with challenging personalities
  • Understand different personality types
  • Discover how to defuse a tense situation with confidence and assertiveness
Lisa-Herrington-112x128 LISA HERRINGTON
Executive Assistant to CFO, M&A, Strategy and Group Finance
Boral Corporate
Lisa Herrington logo
11:00 Finding Your Voice to Handle Challenging Situations, Manage Adversity and Excel
  • Staying in control when you’re faced with multiple challenges
  • Being the best you can be, whatever the world throws at you
  • Facing challenges head-on, and flip the coin to your advantage
  • Culturing compassion in a challenging world
  • Overcoming adversity – dealing with and learning from traumatic experiences
kristen-chicktong-112x128 KRISTEN CHICKTONG
Executive Assistant to Chris Beer, CEO
George & Matilda Eyecare
G&M_Main_Portrait_Logo_MONO 
11:30 Developing Powerful Inner Circle: Why Developing your Inner Circle is a Crucial Part of Success in All Areas of Your Life, Not Just Work
  • What your inner circle really brings to the table. Hint: It’s not just about “networking” for a new job!
  • How the idea of the inner circle is revolutionary and why it has the power to raise the level of respect for our profession
  • Simple strategies for creating your own inner circle and attracting meaningful connections with the right people
REBECCA NOLAN
Executive Assistant to CEO | Auditor PD Coordinator
AUSE-MEAT & AUS-QUAL
12:00 Working With Different Personality Types: Communicating With Impact
  • Personality types, figuring out which you/your boss are, and then working with that to adapt to different communication styles
Erin-Napier-112x128 ERIN NAPIER
Executive Assistant to Director of Sales, Australia & New Zealand
Adobe
Adobe Logo Transparent
12:30 Lunch & Networking
 13:30

Interactive RoundTable Series

Roundtable 1:
How to Manage Your Bosses and Work Well with Multiple Executives

Tiahna-Cornish-112x128 TIAHNA CORNISH
Executive Assistant to Chief Executive Officer & Office Manager
The North Australian Pastoral Company Pty Limited
Finalist for the Up & Coming PA of the Year 2018
North Australian Pastoral_Tiahna logo black

Roundtable 2:
Tips to managing your time, dealing with interruptions and saying NO to unnecessary stuff

Roundtable 3:
Tools for having difficult conversations and resolving conflict in the workplace

Roundtable 4:
Strategies for communicating your value to leadership and expanding responsibilities

Roundtable 5:
Helping Your Team Appreciate The Critical Efforts of an EA

Lisa-Herrington-112x128

LISA HERRINGTON
Executive Assistant to CFO, M&A, Strategy and Group Finance
Boral Corporate

 Lisa Herrington logo
14:30 Executive & EA/PA Panel: How effective EA/PAs Add Value to Their Organizations
  • Exploring the expectation around the role of EA/PA in the current organization environment
  • Discuss on how EA/PA add value to the organization through their roles
  • Discuss EA/PA’s role in managing up, down and sideways
  • Examining what make a successful relationship between EA/PAs and executives
Moderator:
Caitlin-Wakely-112x128 CAITLIN WAKELY
Facilitator & Mentor
The EA Institute, Brisbane
 The EA Institute Logo
Panelists:
Michelle-Fenton-112x128

MICHELLE FENTON
Executive Assistant
Toyota Financial Services

T SIG CMYK LANDm100y90

REBECCA NOLAN
Executive Assistant to CEO | Auditor PD Coordinator
AUSE-MEAT & AUS-QUAL

AUDREY NOLAN
Executive Assistant to Commissioner for Mines Safety and Health
Office of Commissioner for Mines Safety and Health

15:30 Afternoon Refreshments & Networking
15:45 Managing Multiple Managers & Bosses
The prospect of working for more than one boss need not be intimidating or overwhelming and with the correct approach, working for more than one boss can be exhilarating and good for your personal growth and career. Take the time to understand the dynamics and learn the skills to assist with mastering the challenges of managing multiple managers. Train yourself and educate / train your bosses on how to best use your talents and time accepting that this is a learning process for all AND maintain your sanity while doing so.
Tiahna-Cornish-112x128 TIAHNA CORNISH
Executive Assistant to Chief Executive Officer & Office Manager
The North Australian Pastoral Company Pty Limited
One of the Finalists for the Up & Coming PA of the Year 2018
North Australian Pastoral_Tiahna logo black
16:15 Technology Masterclass: Time-Saving Tips for Ultimate Productivity
Today’s most influential business leaders expect their executive assistants to be highly productive and fast functioning. To achieve this, EAs must be exceptionally proficient in using Microsoft, Apple and Google technologies. This engaging session will provide attendees with quick and easy tips and tricks in Word, Outlook, Excel, PowerPoint, SharePoint and Data Analysis.
16:45 Q&A Session & Closing Remark by Conference Chairperson
 17:05

Image 3

Champagne Networking Session

Enjoy a glass of champagne whilst networking with other like-minded individuals on topics that are of most interest to you and fellow delegates.

 

9 May 2019, Thursday

TIME AGENDA
09:00 Conference Introduction by Chairperson
Highlights on Conference Day 2 Key Sessions
Caitlin-Wakely-112x128 CAITLIN WAKELY
Facilitator & Mentor
The EA Institute, Brisbane
The EA Institute Logo
09:15 Australian Cyber Security Centre Presentation
09:45 the Road to Strategic Thinking and Becoming More Efficient
AUDREY NOLAN
Executive Assistant to Commissioner for Mines Safety and Health
Office of Commissioner for Mines Safety and Health
 10:15  Morning Refreshment & Networking
10:30 Unleashing the Power of Influence: Leadership Development for Executive Assistants

Author and management expert Ken Blanchard said, “The key to successful leadership today is influence, not authority.” As a strategic business partner, EAs are expected to make authoritative decisions and act as an influential leader both on behalf of their executive and the organization. From speaking up during a meeting or developing skills to professionally engage with their executives, EAs can increase their influence and be a voice to be heard and respected. This session is designed to improve the leadership capabilities and performance of high potential executive assistants. 

Amanda-Pereira-Vinci-112x128 AMANDA (PEREIRA) VINCI
Professional Coach & Leadership Expert for Executive Assistants – Trainer, Speaker, MD Practitioner & EDISC Consultant
The EA Institute
The EA Institute Logo
 11:00 How to Build a Standout Career as an Executive Assistant with Passion and Purpose
  • The five distinct roles an excellent PA/EA should perform
  • Tips from outstanding EAs/PAs on how to enhance performance in your role
  • How to overcome three major challenges EAs/PAs face
  • How to grow your role and earn the recognition you deserve!
Megan-Green-112x128 MEGAN GREEN
Executive Assistant CEO Perfection Farms & Joint MD Victor Smorgon Group
Perfection Fresh Australia
Australian EA of the Year 2016 & Finalist for the CEO Magazine’s 2018 EA of the Year Award
perfection fresh-full-logo
11:30 Executive Assistants as Project Managers: How to Manage Multiple Projects and Multi-Task Effectively

Executive assistants are project managers, often overseeing complex projects on a deadline and within a budget, which is why many EAs are solidifying their skillset and pursuing project management (PM) certification. While a PM certification widens knowledge areas, executive assistants likewise seek resources and templates that assist with the execution of a project. This interactive workshop will lead EAs through strategic project management best practices providing an in-depth look into processes and tools that are sure to aid in successful project completion.

Candice-Golding-112x128 CANDICE GOLDING
Executive Assistant to the CEO
Dr Jones & Partners Medical Imaging
Runner Up for Up and Coming PA of the Year 2018
 Dr Jones logo
12:00 Lunch & Networking
 13:00 From Assistant to Boss: Capitalising on your Assistant role to progress your career

 

ruth-kilah-112x128 RUTH KILAH
C-Suite Executive Assistant to the CFO & CIO
GE Australia, New Zealand & Papua New Guinea, New South Wales, Australia
 GE Australia Logo_Ruth Kilah
13:30 Using Mindfulness to Manage Stress & Burnout on the Job
Strategies to bring mindfulness and meditation into the workplace to help us manage daily stress & prevent stress from impacting our physical or mental health
Sabina-Vitacca-112x128 SABINA VITACCA
Mindfulness Coach
Meditate Now
logo Sabina Vitacca Meditate Now
14:00 Today’s New Breed of Executive Assistant; with the EA role changing as fast as the disruption in technology and innovation
Executive Assistants will need to be armed with the tools to not just future-proof, but bullet-proof their career. Patrizia will share with you tips on creating an agile job description, tough prioritization, strategic multi-tasking, partnering with artificial intelligence and learning how to see around the corners to enable you to stay well and truly ahead of the game.
Patrizia-Iacono-112x128 PATRIZIA IACONO
Executive Assistant to Group Executive, CxO Chief Digital & Information Officer
Bank of Queensland
Print
14:30 Afternoon Refreshment & Networking
15:00 How to Prepare for the Arrival of a New Boss
  • Strategies to cultivate a strong first impression
  • How to prepare him/her for the new environment with new colleagues
  • Smart tips to prepare for his/her new arrival
Caroline-Keating-112x128 CAROLINE KEATING
Executive Support Officer
School of Design | Creative Industries
QUT School of Design
 15:30
Beauty Healthcare for Peak Performance and Wellbeing
  • Essential nutrition and wellbeing habits to help you de-stress and get a great sleep
  • Tap the power of nutrition food to boost your performance effectively
  • Understand what kind of food can keep you happy and boost your body’s immunity
  • Innovative ways you can engage not only for yourself, but also your colleagues, in healthy-eating and good self-care habits, practising wellness strategies at work
16:00 Q&A Session & Closing Remarks by Conference Chairperson

 

Post-Conference Workshop – 10 May 2019, Friday

Workshop Timetable:

Workshop A will run from 09:00 – 12:00 with a mid-morning and luncheon breaks.
Workshop B will run from 13:00 – 16:00 with a mid-afternoon refreshment break.

Registration begins 30 minutes before each workshop commences.

TIME AGENDA
09:00 – 12:00

Workshop A: Task Automation and Productivity with Technology Masterclass for EA/PAs

Executive assistants are mastering technology within a variety of applications. By understanding how to apply this knowledge in a practical setting, EAs increase the bottom line by saving time. Through engaging demos with comedic flair, attendees will learn how to better utilize programs for the tasks at hand. This three-part course will focus on software as it relates to project management, data management, and task automation.

MODULE ONE: HOW BIG IS YOUR TOOLKIT?

  • Office365
  • SharePoint
  • OneDrive
  • G Suite
  • Et al.

MODULE TWO: TASK AUTOMATION & PRODUCTIVITY:

  • Outlook Rules, Quicksteps & Templates
  • Macros in Excel and Word
  • Where else to look for automation opportunities

MODULE THREE: PROJECT MANAGEMENT:

  • Project management with the tools in front of you: Outlook, Excel, SharePoint, OneNote
page 6 Workshop A photo
13:00 – 16:00

Workshop B: Personal Branding Workshop

Brands matter, even personal ones. Personal branding is important when looking for a job, starting a business, or changing careers. Experienced career coaches will tell you that growing your personal brand is an essential ingredient to career success.

Join our expert, at this Personal Branding Workshop and delve into building a successful brand for yourself by taking an in-depth look at some of the critical contributing elements, why is it important and what this means to you.

Utilize social media tools such as LinkedIn to effectively present your personal brand to potential employers and clients. You will learn how your personal brand stacks up against others in the online space and how to dress for confidence and productivity.

As part of the workshop, headshots will be taken at the end for all those that attend to help kick start their personal branding. Don’t miss out!

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