09:00 – 16:30 Learning Innovations Site Tours
Site Tour A: Designing Engaging And Personalized Learning With Learning Analytics Through Engaged Learning Online (ELO) & Engaged Learning Classroom (ELC)

In this site tour you will visit S P Jain School of Global Management, and explore its new comprehensive technology initiative – Engaged Learning Online (ELO) & Engaged Learning Classroom (ELC) which leverage on blended learning strategy to design an engaging and personalized training for greater learning experience. You will also be introduced to how you could weave in learning analytics on its ELC design to understand a more accurate training needs analysis.


Site Tour B : Delivering Future Learning Through Virtual Training With AR/VR Technology

Digital immersion technologies are revolutionizing corporate learning, Virtual Reality has been shown to improve knowledge retention by over 80%.

The St John Ambulance Experience (SJX) adopt leading edge technology in AR, VR and Immersive Tech for the delivery of First Aid training. These are world first innovations and on the site tour you will experience some of these exciting products directly.  Results to date show a significant reduction  in class time coupled with an increase in confidence which is vital.  With 40% of Cardiac Arrests receiving bystander CPR the role of First Aider can be critical so to have more confident, able first aiders in the community who can act decisively is a win for businesses, students and the community.

*Space In Each Site Tour Is Limited, Registrations Will Be Available On First Come, First Reserved Basis

09:00 Forum Introduction by Chairperson
Highlights on Forum Day 1 Key Sessions
Danny Ginsberg
Mindset Mechanic, Facilitator & Consultant
The Arbinger Institute

 Logo_Danny Ginsberg_Arbinger Institute
Global Best Practices And Case Studies In Enterprise Learning Innovations

Keynote: Global Best Practices In Maximizing Learning Outcomes With Experiential And Blended Learning

  • Best practices for organizations to follow in the establishment of a successful corporate learning program
  • Design for outcomes, not for technology – Implement new innovation learning aids with mobile learning, 3D simulation, and VR/AR
  • Leverage emotional impact and maximize engagement by embedding emotional hooks in learning content
  • Encourage collaboration – Extend the learning experience through group activities such as online chats, presentation sharing and communities of practice, rather than focusing on the individual
Ingrid Massey
Head Of Talent, Learning And Development


Nurturing Learning Ecosystems To Create Agility In Teams

  • Future skills V Future teams
  • Re-imagining learning experience across our organization
Shawna Murray
Organisational Development and Learning Manager – Transformation & Strategy
Coal Services Pty Limited

10:15 Morning Refreshments & Networking Session

Strategic Learning Transformation Roundtable Discussions:

  • Blended Learning Innovations
Suzanne Davies
Operations Director- The Academy

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  • Micro-Learning
 Tanzil-Rashid-photo-112x128 Tanzil Rashid
Learning and Organisation Development Manager
Henley Properties
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  • Personalized Learning
Mathew Paine
Director Of Human Resources
ICC Sydney

  • Flipped Classroom
 Brendan-J-Hill-112x128 Brendan Hill
Learning Governance Manager
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Reece Case Study:  A Collaborative Approach To Learning And Leadership
  • How Reece Group used human-centric design to drive a co-design approach to its Future Leader learning initiative
  • How our learner experience focus has resulted in a unique and ‘right for Reece’ blended, spaced and micro-learning approach
  • How our learner experience focus has driven our learning technology development
Gareth Killeen
Head Of Learning
Reece Group

Design Thinking For Learning And Design In The Social Age
  • How Human-Centered Design is creating better ways of designing meaningful and connected learning
  • Methodologies of Human-Centered Design and how it’s applied in L&D
  • How L&D will evolve into the future through citizen participation
Nick-Photo-112x128 NICK PETCH
Digital Learning Team Lead
12:20 Networking Luncheon
AUB Case Study: Building Leadership Capability For The Future With Blended Learning Approach
 Kate-Stone-Photo-112x128 Kate Stone
Head of People and Culture
AUB Group Limited
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 14:00 Why Adaptive Learning Will Maximize Knowledge Retention And Accelerate Individual Learning Progress
Danny Ginsberg
Mindset Mechanic, Facilitator & Consultant
The Arbinger Institute

 Logo_Danny Ginsberg_Arbinger Institute
Delivering Financial And Business Transformation Through Analytical Insights

Panel: What Global Largest Companies Are Doing To Measure Success Of Online And Blended Learning

  • How to quantify your organization’s learning value chain in relation to your business outcomes
  • How companies are building justification for corporate learning strategically align with executive leadership expectation
  • What are the key metrics in evaluating corporate learning program such as average change in performance appraisal ratings over time, customer satisfaction ratings, turnover/retention rates and more
Danny Ginsberg
Mindset Mechanic, Facilitator & Consultant
The Arbinger Institute

 Logo_Danny Ginsberg_Arbinger Institute
 Sarah-Louise-Herring-photo-112x128 Sarah-Louise Herring
Learning and Leadership Development Manager – ANZ
Tiffany & Co.
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 Cara-Reil-Photo-112x128 Cara Reil
Group General Manager, People and Performance
GWA Group Limited
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15:15 Afternoon Refreshment & Networking Session

A Case Study – ICC Sydney, My Extraordinary Learning Journey, Designing for an Individualized Learning Experience

Mathew Paine
Director Of Human Resources
ICC Sydney


Understanding Microlearning And Its Application In Developing Behavioural Leadership, As An Example

  • The evolution of the concept of Microlearning
  • Examples of various application of Microlearning in different fields, globally developing skills and knowledge of participants
  • Current practices and challenges of developing leaders
  • Concept of Microlearning as an added solution to some of the common practices.
 Tanzil-Rashid-photo-112x128 Tanzil Rashid
Learning and Organisation Development Manager
Henley Properties
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16:30 Closing Remark by Forum Chairperson
16:40 End of Day One Champagne Networking Session

Enjoy a glass of champagne whilst networking with Learning & Development professionals on topics that are of most interest to you and fellow delegates.

09:00 Highlights on Forum Day 2 Key Sessions by Chairperson
Danny Ginsberg
Mindset Mechanic, Facilitator & Consultant
The Arbinger Institute

 Logo_Danny Ginsberg_Arbinger Institute
Next Generation Enterprise Learning Transformation

How HR Analytics Can Improve L&D And Knowledge Management In The Organisations

Shahram Karimi
Data Manager, People Analytics
QBE Insurance

Dementia Australia Case Study: Using VR To Engage In Dementia Care And Train Its Next Generation Of Caregivers

  • AR, with 3D mapping and imagery, enhancing doctors’ understanding of complex anatomy for more precise surgical procedures
  • VR providing physicians and other healthcare professionals with case-based learning and complex immersive clinical and emergency training exercises
  • Delivering high quality, safe, effective and patient-centered care through hands-on experiential learning
Tanya Petrovich
Business Innovation Manager

Dementia Australia

The Disruption, Transformation And Reinvention Of First Aid Training: A Case Study In Applying Leading Edge Technology In The AR /VR Space To Activate Learner Engagement And Improve Confidence In Application

David Loiacono
Business Manager Commercial Training

St. John Ambulance
10:45 Morning Refreshments & Networking Session
Simulation And Gamification For More Engaging Corporate Learning
  • How award winning learning program by Blackmores Institute applying gamification in their learning programs to create greater learning engagement to their clients
  • Modify effective corporate learning program with gamification and simulation to boost engagement, improve productivity and fortify knowledge retention
  • The different aspects simulation and gamification can find a place in, and the necessity of focusing its deployment on learner interaction and workplace performance, as opposed to fun and entertainment
Gill McEwen
Director Of Education
Blackmores Institute


Cotton On Case Study: Why Micro-Learning Drives Better Learning Experience And Knowledge Retention

  • The rise and proliferation of bite-sized learning, or micro-learning to overcome the challenges of L&D amid the constant distractions
  • Using bite-sized learning to drive better employee performance by leading them to learn what they need to do
  • how micro-learning approach can boost proficiency and provide talent development opportunities by reinforcing their skills and enhanced knowledge retention
  • Enable employees to insert self-learning into pockets of free time amid their own busy schedules
Tani Jacobi
Academy Manager
Cotton On Group
12:00 Simulation And Gamification – When To Use It And How To Get Your Ideas Across The Line With Leaders
  • Learn how to use simulation and gamification to accelerate learning and enable skill mastery
  • Hear about award-winning case studies on successfully implemented simulation and gamification programs that delivered business results
  • Design simulation and gamification at any budget
  • Tips and tricks on how to sell your idea and the benefits to leaders
 Brendan-J-Hill-112x128 Brendan Hill
Manager, Learning Governance
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12:30 Networking Luncheon

Interactive Roundtable Discussions: Delivering Effective Enterprise Learning

  • Effective Innovations And Data To Support Employees’ Development 
 Kate-Stone-Photo-112x128 Kate Stone
Head of People and Culture
AUB Group Limited
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  • Learning With An Outward Mindset
Danny Ginsberg
Mindset Mechanic, Facilitator & Consultant
The Arbinger Institute

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  • L&D Strategy That Engages The Millennial
Luke Turner
Head of People & Culture
Corporate Technology Services (CTS)


How Data And Learning Analytics Are Accelerating Personalized Learning

  • Delivering more accurate and reliable measure of learning’s effect strategically align with business outcomes with learning analytics
  • Unlocking employees’ workplace performance with personalized learning with learning analytics measurement
Catherine-Photo-112x128 Catherine Zhao
Associate Lecturer (Assessment & Evaluation)
University of Sydney
15:00 Afternoon Refreshment & Networking Session

Enhancing Corporate Learning With AI And Data Mining

  • How emerging AI and data mining can enhance engagement, retention and effectiveness
  • Uniting data crunching, project mapping and resource management to power workplace learning
  • Using statistical factoring and automation to help non-mathematically trained L&D professionals complete factoring more easily
  • How to match data use and metrics to business needs
  • How to clarify what content is making the biggest difference
  • How to plan programs and resources strategically in the face of emerging technologies and trends
Karl Strichow
Director Workforce Analytics
Australian Taxation Office

A Chatbot Study – Creating Impact With Learning Transfer

  • Discover an innovative approach of using AI chatbots for learning transfer and evaluation
  • Explore how lessons learned from chatbot usage in the marketing and service function can be applied to your learning initiatives
  • Find out the powerful results from a case study into this experimental technology at a large pharmaceutical company
 Emma-Weber-photo-112x128 Emma Weber
CEO & Founder
Lever – Transfer of Learning
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 16:15 Panel Discussion: Future-Proofing Your Workforce With Continuous And Self-Directed Learning (SDL)
  • How are organizations adapting to the rapid changes in technological disruption and demographic shift
  • How do we achieve a smooth transition in digital learning platform
  • What can you do to influence your employees to promote self-directed learning approach
  • Continuous learning culture and self-directed learning in transforming your workplace learning
Chloye Chen
Head Of People & Culture

 Harriette-Lawson's-photo-112x128 Harriette Lawson
Executive Manager, Leadership & People Development
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 Natalie-Britt-photo-112x128 Natalie Britt
Head of People
Broadcast Australia (BAI Communications)
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16:45 Closing Remarks by Forum Chairperson