09:00 – 16:30 Learning Innovations Site Tours
Site Tour A: Delivering Future Learning Through AR/VR

Digital immersion technologies such as virtual reality are revolutionizing corporate learning. Learning with VR has been established to improve knowledge retention by over 80% retention after 1 year – an impressive feat, given that it usually decays to 20% a week after traditional learning.

In this site tour, you will have the chance to experience site visits to some of Australia’s most dynamic, innovation workplace environments that adopt AR/VR technology to transform a whole new immersive learning experience for their employees and create experiential learning to improve knowledge retention.


Site Tour B : Designing Personalized Training With Learning Analytics

Learning analytics is widely expected to become the next frontier of corporate learning and will revolutionize traditional ways of learning and teaching in Australia. Learning Analytics personalizes individual learning by relying on a big data system that analyzes every individual employee’ progress in real time and quickly recognize students who are struggling before providing early interventions and personalized learning pathway.

In this site tour, you will experience how successful learning & development teams from enterprises have transformed their learning ecosystem by implementing big data analytics to meaningful learning analysis. You will also learn how the learning & development team interprets the learning data to design personalized training to fulfill each employees’ training needs and upskill their capabilities and competencies.

*Space In Each Site Tour Is Limited, Registrations Will Be Available On First Come, First Reserved Basis

09:00 Forum Introduction by Chairperson
Highlights on Forum Day 1 Key Sessions
Danny Ginsberg
Former Head Of Partner Engagement


Global Best Practices And Case Studies In Enterprise Learning Innovations

Keynote: Global Best Practices In Maximizing Learning Outcomes With Experiential And Blended Learning

  • Best practices for organizations to follow in the establishment of a successful corporate learning program
  • Design for outcomes, not for technology – Implement new innovation learning aids with mobile learning, 3D simulation, and VR/AR
  • Leverage emotional impact and maximize engagement by embedding emotional hooks in learning content
  • Encourage collaboration – Extend the learning experience through group activities such as online chats, presentation sharing and communities of practice, rather than focusing on the individual
Ingrid Massey
Head Of Learning And Development


Case Study: How Facebook’s Personalized On-Demand Learning Strategy Appeals To Its Talented Millennial Workforce

  • Success stories from Facebook’s learning & development initiative that engage talented millennial employees for better autonomy, feedback, learning and career advancement
  • How Facebook offers individual learning through on-demand classes and career flexibility with learning taking place within functional department on a peer-to-peer, employee-driven bases.
  • Facebook’s innovative Manager, Leadership and Positive Culture development programs
10:15 Morning Refreshments & Networking Session

Strategic Learning Transformation Roundtable Discussions:

  • Blended Learning Innovations
Suzanne Davies
Head Of Learning & Development & HR Business Partner

oOh! Media

  • AR/VR
  • Micro-Learning
Veronica Sargeant
Human Resources Business Partner
Reckitt Benckiser

  • Personalized Learning
Mathew Paine
Director Of Human Resources
ICC Sydney

  • Learning Analytics
James Piasentin
Marketing And Operations Training Manager
Woolworths Group

  • MOOC
  • Flipped Classroom
Reece Case Study:  A Collaborative Approach To Learning And Leadership
  • How Reece Group used human-centric design to drive a co-design approach to its Future Leader learning initiative
  • How our learner experience focus has resulted in a unique and ‘right for Reece’ blended, spaced and micro-learning approach
  • How our learner experience focus has driven our learning technology development
Gareth Killeen
Head Of Learning
Reece Group

How Standard Chartered Uses Learning Analytics To Improve Knowledge Retention And Drive Learning Transformation
  • Applying learning analytics to improve the effectiveness of its’ learning platform
  • Provide more personalized and engaging learning platform for different employees to maximize every capabilities to optimize job performance
12:30 Networking Luncheon
How Salesforce Makes Flipped Classroom L&D Model Successful With Innovative And Customized Learning Journeys
  • Boost productivity and engagement by customizing Salesforce’s Learning & Development framework to individual employees
  • Transforming Salesforce’s Trailhead interactive customer learning platform with Flipped Classroom L&D model
  • Creating optimal learning journey by streamline its learning pace consistent with their unique preferences, needs and goals
 14:00 Case Study: Why Adaptive Learning Will Maximize Knowledge Retention And Accelerate Individual Learning Progress
Danny Ginsberg
Former Head Of Partner Engagement


Delivering Financial And Business Transformation Through Analytical Insights

Panel: What Global Largest Companies Are Doing To Measure Success Of Online And Blended Learning

  • How to quantify your organization’s learning value chain in relation to your business outcomes
  • How companies are building justification for corporate learning strategically align with executive leadership expectation
  • What are the key metrics in evaluating corporate learning program such as average change in performance appraisal ratings over time, customer satisfaction ratings, turnover/retention rates and more
Danny Ginsberg
Former Head Of Partner Engagement


15:15 Afternoon Refreshment & Networking Session

A Case Study – ICC Sydney, My Extraordinary Learning Journey, Designing for an Individualized Learning Experience

Mathew Paine
Director Of Human Resources
ICC Sydney


Adapting Blended Learning For Multi-Generational, Multi-Cultural Audiences

  • Discover the nuances of designing a corporate learning program that appeals to an audience of listeners from diverse age groups and cultural backgrounds
  • Designing cross-cultural blended learning program and cultivate global relevancy, cultural sensitivity, different learning and communication style
Heather Timbs
Head Of Learning And Development
Heritage Bank


nbn Case Study: Next Level Learning And Development At nbn

  • Reimagining the concept of workplace learning and lifelong education
  • Workplace learning that helps employees keep up with the pace of change
  • Creating future-focused and innovative learning experiences
  • Continuous self-directed learning and development
  • Using technology to recommend, find and deliver learning
Megan Johnston
General Manager Capability & Learning

17:00 Closing Remark by Forum Chairperson
17:10 End of Day One Champagne Networking Session

Enjoy a glass of champagne whilst networking with Learning & Development professionals on topics that are of most interest to you and fellow delegates.

09:00 Highlights on Forum Day 2 Key Sessions by Chairperson
Danny Ginsberg
Former Head Of Partner Engagement

Next Generation Enterprise Learning Transformation

How ExxonMobil Leverages Immersive Augmented And Virtual Reality To Increase Employees’ Understanding And Knowledge Retention

  • How ExxonMobil transform classroom based training to 3D training simulator for significant knowledge retention
  • Applying “Learn by Doing” technique by immerse into virtual plant for greater learning experience and improve employee safety
  • Allow instructor to integrate with operator to review training progress and monitor employees’ competency assessment

Dementia Australia Case Study: Using VR To Engage In Dementia Care And Train Its Next Generation Of Caregivers

  • AR, with 3D mapping and imagery, enhancing doctors’ understanding of complex anatomy for more precise surgical procedures
  • VR providing physicians and other healthcare professionals with case-based learning and complex immersive clinical and emergency training exercises
  • Delivering high quality, safe, effective and patient-centered care through hands-on experiential learning
Tanya Petrovich
Business Innovation Manager

Dementia Australia

How VR And AR Are Transforming Enterprise Learning Engagement Of Auditory, Visual, And Kinesthetic Learning

  • VR and AR can transport learners into simulations and help teach them exactly what to do in real time
  • immersive VR training has become the ideal way to gain essential skills in the workplace, offering solutions to big, real-world training problems
  • By using trained professionals who orchestrate interactions between learners and avatar-based characters, simulations achieve the realism needed to deliver measurable, high-impact results.
  • Science of presence at work in VR: how immersive simulations engage the auditory, visual, and kinesthetic learning and how organizations are leveraging VR in areas like leadership development, customer service, and sales enablement


10:45 Morning Refreshments & Networking Session
Simulation And Gamification For More Engaging Corporate Learning
  • How award winning learning program by Blackmores Institute applying gamification in their learning programs to create greater learning engagement to their clients
  • Modify effective corporate learning program with gamification and simulation to boost engagement, improve productivity and fortify knowledge retention
  • The different aspects simulation and gamification can find a place in, and the necessity of focusing its deployment on learner interaction and workplace performance, as opposed to fun and entertainment
Gill McEwen
Director Of Education
Blackmores Institute


Cotton On Case Study: Why Micro-Learning Drives Better Learning Experience And Knowledge Retention

  • The rise and proliferation of bite-sized learning, or micro-learning to overcome the challenges of L&D amid the constant distractions
  • Using bite-sized learning to drive better employee performance by leading them to learn what they need to do
  • how micro-learning approach can boost proficiency and provide talent development opportunities by reinforcing their skills and enhanced knowledge retention
  • Enable employees to insert self-learning into pockets of free time amid their own busy schedules
Beth Hall
Head Of Cotton On Group Uni
Cotton On Group
12:00 Case Study: Accelerating Enterprise Learning Through Mobile Massive Online Open Courses (MOOCs)
12:30 Networking Luncheon

Interactive Roundtable Discussions: Delivering Effective Enterprise Learning

  • Achieving Effective Learning Delivery And Heightened Employee Engagement With Blended Learning
Petra Stirling
Head Of Information Management, Capability And Development
  • L&D Metrics That Measures Successful Online Learning
  • L&D Strategy That Engages The Millennial 
Morgana Waters
General Manager – Organisational Development
QBE Insurance
  • Technology And Implementation Barriers To Implementing Effective Online Learning
  • How Video Is Enabling Powerful Corporate Learning Delivery
Heather Timbs
Head Of Learning And Development
Heritage Bank
  • Learning At Employees’ Fingertips: App-Based Learning

How Data And Learning Analytics Are Accelerating Personalized Learning

  • Delivering more accurate and reliable measure of learning’s effect strategically align with business outcomes with learning analytics
  • Unlocking employees’ workplace performance with personalized learning with learning analytics measurement
James Piasentin
Marketing And Operations Training Manager
Woolworths Group
15:00 Afternoon Refreshment & Networking Session

Enhancing Corporate Learning With AI And Data Mining

  • How emerging AI and data mining can enhance engagement, retention and effectiveness
  • Uniting data crunching, project mapping and resource management to power workplace learning
  • Using statistical factoring and automation to help non-mathematically trained L&D professionals complete factoring more easily
  • How to match data use and metrics to business needs
  • How to clarify what content is making the biggest difference
  • How to plan programs and resources strategically in the face of emerging technologies and trends
Karl Strichow
Director Workforce Analytics
Australian Taxation Office

Case Study: Learning Lessons From Implementing Innovative, Experiential Learning Methodologies And Cultivating Corporate Cultural Development

Franck Appleby
Senior HR Director, People & Performance Director

 16:15 Panel Discussion: Future-Proofing Your Workforce With Continuous And Self-Directed Learning (SDL)
  • How are organizations adapting to the rapid changes in technological disruption and demographic shift
  • How do we achieve a smooth transition in digital learning platform
  • What can you do to influence your employees to promote self-directed learning approach
  • Continuous learning culture and self-directed learning in transforming your workplace learning
Chloye Chen
Head Of People & Culture

Melissa Anderson
Head Of Learning
Craveable Brands

16:45 Closing Remarks by Forum Chairperson