Global Speakers


Helen Bound

Head of Centre for Work and Learning, Research and Innovation Division

Singapore Workforce Development Agency

Helen heads the research Centre for Work and Learning (CWL) within IAL. CWL’s research contributes to policy and practice in the continuing education and training sector in Singapore.

Helen’s research interests focus on learning across a wide variety of contexts, including workplace learning, learning in high technology environments, professional learning and learning through collaborative activity. She has published widely on a range of topics including professional learning and development of continuing education/vocational teachers, workplace learning, generic skills, dialogical enquiry, learning spaces between classroom and work and the development of research instruments. Her most recent publication (with Peter Rushbrook) is “Towards a new understanding of workplace learning: The context of Singapore”.

Helen has a background in vocational training and education, having coordinated the Bachelor of Adult and Vocational Education at the University of Tasmania, (Australia) and before that spent some years as a trade union trainer. Her experience teaching in Australian secondary schools is the source of her deep interest in pedagogy and learning.

Topic: Keynote: Global Best Practices In Maximizing Learning Outcomes With Experiential And Blended Learning

 Workforce Singapore


Padmashree Santosh

Associate Director Human Resources-T&D APAC Global Lead Team Performance & Insights

Merck Group

Experienced Talent Development Director, Coach and Facilitator, with over 15 years experience in Asia with broad range of experience in diverse industries and Global exposure. Enjoys partnering with business to build strategically-aligned leadership capability through deep people engagement. Values collaboration, creativity and the drive to continuously improve.

Specialties: Talent management and succession planning, change management, organization design, organization and executive assessment, team facilitation, HR business partner, employee selection, performance management, organization effectiveness consulting, executive development and training, HR metrics and scorecards

• Accredited Professional Coach with ICF
• Sensitive to cultural diversity and profound knowledge and experiences in cross culture environment and cross cultural teams as a People manager.
• Rich experiences in design and delivery of team interventions and change management.
• Strong problem solving, analysis, and excellent communication/presentation skills.
• Excellent interpersonal skills and strong esprit de corps as a solid team player.
• Passionate about people and organization development and being an excellent coach to others.
• Accredited on BlanChart (Situational Team Leadership) by BlanChart Institute
• Leadership Grid facilitator by Grid USA
• Accredited on Myers-Briggs Type Indicator.
• Hays Reward management certification.
• Extensive and insightful facilitation skills in variety of leadership and soft skill programs.
• Excellent command of English.


  • Case Study: How Merck’s Personalized On-Demand Learning Strategy Appeals To Its Talented Millennial Workforce
  • Strategic Learning Transformation Roundtable Discussions: Personalized Learning

Merck Group


Lauren Massa

Senior Director, Learning and Development

Marriott International

Focused on aligning talent development strategy with future focused trends around agility and adaptability. Responsible for designing learning and leadership experiences that fuel performance from hourly associates to senior executives.

With a strong consultative approach, I work as a business partner to other functions and heads of department to fully identify and understand their training goals. I stay focused on working with various disciplines to ensure the training programs we are designing and delivering are relevant and meet regional business needs.

I thrive in an environment where I have end-to-end influence across the process of training design and delivery, starting with a needs analysis, project scoping, design, development, delivery and ongoing measurement.

Throughout my time in APAC, I have developed strong relationships with key decision makers and hotel associates as an experienced facilitator having delivered trainings in 13 countries within Asia Pacific with participant groups representing 29 different nationalities.

Topic: How Marriott International Make Flipped Classroom L&D Model Successful With Innovative And Customized Learning Journeys

Marriott International


Roxenne Holohan

Head, HR Portfolio Enablement

Standard Chartered Bank

A proven programme/project manager and leader with over 20 years’ experience enabling complex global transformation programmes across a wide range of industry sectors, both in-house and with ‘Big 4’ consultancies. Roxenne is a trusted adviser with senior stakeholders across multiple engagements in recognition of my leadership, problem-solving, embracing and delivering significant change, and ability to deal with a wide variety of business challenges. She has delivered innovative solutions both at corporate and start-up level, including establishing and growing her own online subscription service. She is seeking roles which continue to provide challenge and variety, and the ability to deliver to stakeholders.

Topic: How Standard Chartered Uses Learning Analytics to Improve Knowledge Retention and Drive Learning Transformation

Standard Chartered Bank


John Augustine Ong

Vice President, Human Resources | Head of Learning and Development


A forward thinking and progressive people developer, John has over 20 years of experience in Learning, Talent Development and Business Development related roles, mainly in the financial sector.

In his current role at SGX, he is accountable for defining and implementing the learning and talent strategy, policy and systems in alignment with business requirements as their Head of Learning & Development, as well as the talent acquisition and strategic human capital planning and management processes as a HR Business Partner. A life long learner, he is currently pursuing a doctoral programme in educational technology at the National Institute of Education (NIE) in Nanyang Technological University (NTU).


  • Strategic Learning Transformation Roundtable Discussions: AR/VR
  • How VR And AR Are Transforming Enterprise Learning Engagement Of Auditory, Visual, And Kinesthetic Learning



Marcela Mihanovich

HR Director GCB Asia & Emea


Marcela Mihanovich is the HR Regional GCB Director for Asia & EMEA, a position she’s held since October 2016. She leads and supports the Regional GCB management team by ensuring Citi’s Mission, Value Proposition and Leadership Standards are embedded and upheld to the highest standards.

She joined Citi in 2002 as part of a special Human Resources Management Associate program and has successfully transitioned from country to regional roles, holding key HR positions across Citi officers in Argentina, Brazil, the United States, Singapore and Malaysia lastly as Country Human Resources Officer.

Prior to joining Citi, Marcela held different positions with a number of Argentinian multinational corporations. She has since gained extensive experience in recruitment, succession planning, talent management and leadership.

Marcela has a B.A in Human Resources Management at El Salvador University, Graduate Degree in Business Administration at Cavendish College in the UK, NLP Practitioner, Leadership Facilitator and Newfield Ontological Coach (certification 2019). Marcela is fluent in both Spanish and Portuguese. Outside the office, Marcela is an accomplished Triathlete.

Topic: Strategic Learning Transformation Roundtable Discussions: Blended Learning Innovations



Adaline Lee

Head of Learning and Development - APAC, LATAM & MEA


Experienced Regional Talent Development Professional, with a demonstrated history of working in the diplomatic, recruitment and engineering industry across the MEA, LATAM and APAC regions. Skilled in Strategic Planning, Leadership Development, Change management, OD, HR Consulting, Coaching, Learning/Talent Management, and Professional skills/sales training.


  • Strategic Learning Transformation Roundtable Discussions: Micro-Learning
  • Simulation And Gamification For More Engaging Corporate Learning



Daniel Kusmanto

Global Head, HR Analytics


Daniel is currently the Global Head, HR Analytics at ASM. In his current role, his main task is to build HR Analytics capability within ASM from scratch.

He has more than 10-year experience in building and expanding HR Analytics solutions within companies ranging from semiconductor to banking with regional responsibility.

Topic: Strategic Learning Transformation Roundtable Discussions: Learning Analytics



Wendy Chow

Director, Learning Design & Platform

Standard Chartered Bank

Wendy has more than 20 years of experience in the field of learning & organisation development and is familiar with the full spectrum of the function including curriculum design, facilitation, talent & leadership development, organisation development, stakeholders management, performance management and operations excellence. She is currently in a global role managing learning platform and design which leverages on technologies to elevate employees performance.

Topic: Strategic Learning Transformation Roundtable Discussions: Flipped Classroom

Standard Chartered Bank


Archana Srinivasan

HR Business Partner


Archana is an experienced Head of Human Resources with a demonstrated history of working in technology, engineering and design industries. She is a senior human resources professional with strong experience across all facets of HR including recruitment, mobility, reward and learning & talent development. Archana holds a Master of Business Administration degree specializing in Human Resources, and is skilled in areas such as HR Consulting, HR Policies, Organizational Design, Reward, and Coaching.

Besides her primarily role as HR Business Partner, she is also responsible for managing HR operations for Southeast Asia and China. She also leads the Learning & Talent Development function in Asia Pacific.


  • Strategic Learning Transformation Roundtable Discussions: MOOC
  • Interactive Roundtable Discussion: Delivering Effective Enterprise Learning Through Achieving Effective Learning Delivery And Heightened Employee Engagement With Blended Learning



Rashmi (Mishra) Sharma

Asia Pacific Head. Talent Acquisition, Development and Learning


Rashmi has strategic as well as hands on experience at: Talent and Organization Development Leadership curricula, Learning and Development, Mobility & Development Program Design, Performance Management, Compensation, Recruitment, and Resourcing: Insourcing, Outsourcing, Assessment tools, Campus, Internal Mobility.

Topic: Case Study: Why Adaptive Learning Will Maximize Knowledge Retention And Accelerates Individual Learning Progress



Swati Yadav

Director - People & Culture


Swati is a leader with experience in creating value for business to deliver solutions through diverse roles such as generalist HR, Learning & Development, Employee Engagement, Organization Design, Talent Management & Talent Acquisition in Healthcare and FMCG industries across multiple geographies.

Topic: Panel: What Global Companies Are Doing To Measure Success Of Online And Blended Learning



Joe Kong

Director Learning & Development

Julius Baer Academy Asia

Joe has more than 10 years working experience in the banking industry with at least 7 years of experience in the L&D function. He previously led HSBC’s Global Retail Banking and Wealth Management (RBWM) academy.

Topic: Panel: What Global Companies Are Doing To Measure Success Of Online And Blended Learning

Julius Baer


Anita Rajendran

Human Resources Director, SEAP & SCA

Novus International, Inc.

Anita is a dynamic, hands-on, strategic executive with more than 15 years’ experience as a Human Resources generalist managing over 20 staff.

She has exposure to the International HR & Employment law: Singapore, Malaysia, China, Indonesia, Vietnam, Myanmar, India, Thailand and Australia.

Her management style emphasizes leadership, collaboration, teamwork, creativity, ownership, and empowerment using pro-employee strategies, though she has a special interest in executive coaching, leadership development and working to enhance workplace productivity.

Topic: Panel: What Global Companies Are Doing To Measure Success Of Online And Blended Learning



Brian Chong Ming Hang

Senior Vice President, Learning & Development


Brian is a senior Learning and Development (L&D) practitioner who has a strong proven progression track record in fast-paced banking and finance industry, experience in strategic business learning partnership, leadership development, instructional design, driving culture agenda, and transform organization into an admired Learning Organization.

Topic: Panel: What Global Companies Are Doing To Measure Success Of Online And Blended Learning



Jennifer Pei-Ling Tan (Dr.)

Head, Learning Technology and Design


Jennifer’s area of expertise involves designing, implementing and evaluating digital learning and analytics initiatives, to promote an organisational-wide culture shift towards greater learning agility and future-readiness for all 30,000 employees.

Digital learning and analytics initiatives include a range of seamless/mobile learning, video-based and game-based learning, personalized learning recommendations and pathways—supported by meaningful and timely learning analytics dashboards.

Topic: Panel: What Global Companies Are Doing To Measure Success Of Online And Blended Learning



Sureash Kumar

Director - Corporate Human Resources


With 26 years of HRM experience in leadership and regional roles across Asia-Pacific, Sureash has experience acquired across various industries that includes banking, automobile, semiconductor and med-tech. He provided strategic leadership and operational HR support in matrix organization across cultures and regions and undertook roles to transform and drive changes for organizations in Malaysia, Singapore, China and Asia-Pacific region.

Sureash is also experienced in setting-up Center Of Excellence and Corporate structures and has worked in state owned entities, local conglomerates and MNC’s to support organization objectives towards growth, IPO, successful start-ups, business turn-around and merger/acquisitions.

Sureash lived and worked in China (Beijing) and Singapore for over 5 years. He traveled and worked extensively across the APAC, Middle-East region, Europe and US. He has managed HR function and services in organizations from 1,000 up to 7,000 employees. He is able to communicate proficiently in English, Malay, Bahasa Indonesia and Tamil.

Sureash graduated from University Putra Malaysia (1992) with a B.Sc. in Human Development. Some of his accreditation and certifications include:

  • Certified Assessor by Cubiks Consulting to conduct Leadership and Sales Assessment
  • Certified in Harrisons Assessment as assessor, interviewer and feedback coach
  • Certified in MBTI Personality Profiling as assessor, feedback coach and teambuilding facilitator
  • Accredited Assessor for Hays Leadership Style & Climate Assessment and Coaching
  • Certified Assessor for Thomas International’s DiSC Personal Profiling System
  • Certified DDI Interaction Management facilitator and Targeted Selection Interviewer
  • Accredited facilitator to conduct Steven Covey’s 7 Habits’ of Highly Effective People
  • Regularly featured as speaker at HRM Magazine and Human Resources Online Regional HR Conferences held in Singapore. Appointed as judge in Regional Recruitment Awards

Topic: Case Study: How To Design For An Individualized Learning Experience Within An Enterprise Setting



Arun Sukumar Kaimal

HR Director

Danaher Corporation

Arun is a well rounded HR professional with experience in full Employee Life Cycle activities & Business Partner operations in different geographies (India, Middle East & Africa, South East Asia) and has worked with various Multinational Organizations (Finnish, German & American) in progressive roles. Supporting a number of organizational restructuring exercises over the last few years, Arun has developed expertise in project management and change management. He has been associated with teaching /coaching for the past 12 years as a visiting faculty at various institutes and forums of repute. He is a passionate people’s person who has the ability to connect and engage people from different parts of the world with varied demographic profiles and work with them as ONE team.

In early 2012, Arun was awarded the HR Warrior Award in recognition of his contributions to the field of HR by the Indira Group of Institutions in India. Also he was nominated by GE for the SPHR certification which he completed in 2012. He is also a certified SL II Trainer.

Topic: Adapting Blended Learning For Multi-Generational, Multi-Cultural Audiences



Anjali Menon

Head of Talent - Asia Pacific


Anjali is a result focused, collaborative and inclusive HR professional, with professional experience across IT and FMCG sectors, in Talent and Organization Development, Change Management, Leadership Development, Employee Engagement, Diversity & Inclusion, Organization Design, Rewards, HR Business Partnering and Employee Communication. Being a computer engineer by qualification, and with more than three years of professional experience in Rewards, she has a strong interest in analytics and digital.

Her first professional experience in Infosys, provided key learnings on entrepreneurial spirit, empowerment, ownership, and working in non-hierarchical, networked work environment. Post that she joined Nestlé, the biggest Food and Beverages company globally. In the past 11 years, she has led many key initiatives across five different roles in Nestlé South Asia Region, which comprises of six countries.

In April 2017, she took up her first expatriation assignment in Indochina region, comprising of four countries, for driving Change, Organization Design and Communications for the Global Transformation Project. She also had additional responsibility of supporting the implementation of People Plan and HR Capability Building in the region. Currently she is heading Talent – Talent Acquisition, Talent Management, Leadership and Team interventions and Learning & Development, for Asia Pacific (23 countries), based out of Kuala Lumpur.

Topic: Case Study: How Nestle Academy Leverages Augmented And Virtual Reality To Save Training Costs And Improve Safety



Rahul Kalia

Regional HR Business Partner (Head of HR), Asia Pacific & Japan

Bayer CropScience

A Human Resources professional with approximately 20 years of progressive and comprehensive international experience (country, regional, global roles), spanning Human Resource Management & Commercial Excellence, across diverse sectors.

In his current role, Rahul is responsible for leading the regional people agenda across multiple regulatory and labor environments; represent HR function at the regional Leadership Team & the region at the Global HR Leadership Team for CropScience division.

His role involves conceptualizing & implementing the appropriate people strategy for the business, by building a sustainable talent pipeline that ensures that they have the right people, in the right roles, with the right capabilities & mindset to deliver high business impact. This enables the business to meet its ambitious goal to become market leader, whilst increasing the positive social impact.

Topic: Interactive Roundtable Discussion: Delivering Effective Enterprise Learning Through L&D Metrics That Measures Successful Online Learning



Guiam Wainwright

Ex Head of Special Projects and Data, People & Culture


Gui has sat at the intersection between data and HR for his entire career. Starting at Cambridge Analytica (yes, that one) he started his career influencing large scale national discourse via data analytics. His experiences there formed the core of his data philosophy – that data should work for you, not against you, and ended with him leaving to found several startups in the HR space focused on recruitment, behavioral change and messaging. Exiting those companies in 2017 he joined in Singapore as Special Projects and Data Lead, in charge of large scale transformational projects based on machine learning, AI and data analytics. Leaving in 2019 he joined Panalyt as co-founder and Chief Product Officer, helping businesses integrate data so they can make better decisions by benefiting from smart insights.


  • Interactive Roundtable Discussion: Delivering Effective Enterprise Learning Through Technology And Implementation Barriers To Implementing Effective Online Learning
  • Enhancing Corporate Learning With AI And Data Mining

Saurabh Jain

Head HR


Saurabh is the Head of HR for ABN AMRO based in Singapore and is responsible for driving the HR strategy for the bank in APAC. He has worked in HR across various industries like Automobiles, Chemicals and Banking.

Saurabh has extensive experience in Human Resources with interest in Organisation design, driving change programmes, HR transformation, Leadership development and compensation and reward. He has worked in India, Dubai, Hong Kong and Singapore. Saurabh holds a bachelor degree in Economics and an MBA in Human Resources.

Topic: Interactive Roundtable Discussion: Delivering Effective Enterprise Learning Through Learning At Employees’ Fingertips: App-Based Learning



Lynn Wong

Director of Sales Training & Development AP

DHL Express

Lynn has more than 20 years of experience in Learning & Development and Change Management across a range of industries, regions and organizational contexts. She is proud to have spent more than 10 of these years at DHL Express; the most international company in the world!

Professionally, there are 2 things she strongly believes in. Firstly, the power of digital to build social learning cultures that scale across countries. Secondly, the value of maximizing performance through coaching.

If you have interesting examples to share (especially for Sales Teams), she would love to learn more from you. Drop her a LinkedIn invite!

Specialities: Coaching, Learning & Development, Change Management, Performance Management, Sales, Management, Blended Learning, Training Needs Analysis, Facilitation, Project Management.

Industries: Hotel, Retail, Insurance, Logistics.

Coachees’ nationalities: India, Japan, Indonesia, Singapore, Thailand, Hong Kong, Malaysia, South Korea, Taiwan, Laos, Cambodia, Myanmar, Philippines, Pakistan, Australia, New Zealand, Vietnam, Nepal, Bangladesh.

Topic: DHL Case Study – Digitally Facilitating On-The-Job Training Via Learning Circles



Sushil Kumar Barkur

Senior General Manager- Learning & Development

Alkem Laboratories Ltd.

Topic: How Data And Learning Analytics Are Accelerating Personalized Learning

Alkem Laboratories


Abhilasha Krishnan

SPHRi Director Human Resources, Institutional APAC


Strategic & business-oriented HR leader with proven experience in multi-cultural, fast-paced environments across Asia Pacific. Change agent, with experience in building high-performance cultures through trust and inclusive leadership. Principled leader with ability to foster strong partnerships with the business, driving results through collaboration, coaching & focus on employee engagement.

An empathetic and objective certified executive coach with a focus on leading with purpose and congruence, Abhilasha strives to influence the white spaces between organizational boxes and unlock enterprise performance.

Topic: Case Study: Learning Lessons From Implementing Innovative, Experiential Learning Methodologies And Cultivating Corporate Cultural Development



Victor Goh

Drector Social Service Institute, Human Capital Development Group

National Council of Social Service (NCSS)

Victor has diverse professional experiences in many industries. He began his career with MINDEF as a military officer under the MINDEF local scholarship scheme. His tour of duties exposed him to the rigor of field command and intricacies of management.

Upon completing his bond, Victor took up an academic position with Temasek Polytechnic. Academic duties aside, he was actively involved in leading missions overseas and presenting research papers in conferences. His outstanding contributions won him many awards with the highest being the TP Excellence Award.

Wanting to be part of the raging technology interest then, Victor started a technology-enabling company,, which won the IDA’s inaugural national broadband competition. He joined Savant Infocomm, to drive start-up ventures. Playware Studios Asia was one of his favorite ventures where he grew the business to a local leading game developer, and one of MOE’s preferred partners for game-based learning.

An educator at heart, Victor was the pioneering Academic Programme Director with SIT, responsible to manage all aspects of the degree programmes of overseas partner universities. In WDA, he was part of the business transformation team to establish the strategic long-term planning capability. He was instrumental in conceptualizing the Individual Learning Portfolio (ILP), now known as MySkillsFuture, a national one-stop online portal to help citizens make informed choices on jobs and training opportunities. He went on to transform SSI into a blended learning environment, using innovative pedagogies and learning technologies, to prepare the social service sector as part of the national SkillsFuture initiative.

Victor is a strong advocate of life-long learning and a people’s developer. He emphasizes the importance of developing individuals to their fullest potential, by providing them with opportunity, coaching and mentoring them. It is his firm belief that a good leader is also an educator at heart.

Topic: Panel Discussion: Future-Proofing Your Workforce With Continuous And Self-Directed Learning (SDL)

NCSS logo


Sanghita Bhakta

Head -Learning Solutions Development, Standards & Platform

Standard Chartered Bank

Sanghita is a learning and development professional with 18 years of experience mostly with financial organizations. Her keen interest and passion is in helping organizations to improve performance by building people capability leveraging technology.

Topic: Panel Discussion: Future-Proofing Your Workforce With Continuous And Self-Directed Learning (SDL)

Standard Chartered Bank