Fees & Registration

Please complete the admission form below. Upon confirmation of admission to this program, we will be sending you a confirmation and invoice. Any questions or inquiries, please contact Clariden Admissions Office at +61 (3) 9909 7310.

Program Name:

Customer Advocacy And Complaints Resolution Conference

Program Location: Park Hyatt Melbourne
Main Conference: 20 – 21 May 2020
Post-Conference Workshop: 22 May 2020

For Industry Professionals:

Conference Packages Super Early Bird Fee

(If payments and registrations are received by
27 February 2020)

Early Bird Fee

(If payments and registrations are received by
26 March 2020)

Final Early Bird Fee

(If payments and registrations are received by
23 April 2020)

Regular Fee Nett
A: 2-Day Conference
(Most Popular)
AU$2,195 AU$2,395 AU$2,495  AU$2,595
B: 2-Day Conference +
1-Day Workshop
(Most Value)
AU$2,695 AU$2,895 AU$2,995 AU$3,095

* The forum fee includes lunch, refreshments and forum documentation.

Workshop A (09:00 – 12:30): Using Data Analytics To Identify Systemic Issues Vulnerable Customers Are Facing

Workshop B (13:30 – 17:00): Service Design In Complaints Resolution And Handling

Register with your Colleagues Today to Enjoy Group Discount*:

Group discount of 10% for the 2nd participant from the same organization.

For limited time only by 23 April 2020 – Register 3 participants and the 4th participant will receive a complimentary seat.

For 5 or more registrations, please contact Rena Riley at [email protected].

Group Discount will only be applicable to the package of the lowest value.

*Only 1 discount scheme will apply. Discount will compound on top of your early bird discount! This offer is valid for a limited time only, till 23 April 2020.