Who You Will Meet

Top Companies Expected At The Forum

  • ABN Group
  • AGL Energy
  • AIA
  • Allianz
  • AMP Bank Ltd
  • Australia and New Zealand Banking Group
  • AustraliaSuper
  • Aviva
  • Bank of Queensland
  • Bankwest
  • Bendigo Bank
  • Bupa Australia
  • Challenger Life
  • Commonwealth Bank of Australia
  • Dyldam Developments
  • Energy Australia
  • ING
  • Macquarie Bank
  • Medibank
  • Metricon Homes
  • MLC Ltd
  • National Australia Bank
  • OnePath Ltd
  • Optus
  • Origin Energy
  • QANTAS
  • RACQ
  • Suncorp Bank
  • TAL Insurance
  • Teachers Mutual Bank
  • Telstra
  • Virgin Australia
  • Vodafone
  • Westpac Banking Corporation
  • Yarra Valley Water

Who Will Benefit Most

C-Level/President/Vice President/Director/Head/Manager of

  • Customer Advocacy
  • Customer Complaints and Resolutions
  • Customer Experience
  • Customer Success
  • Customer Service
  • Customer Care
  • Contact Centre
  • Communications Strategy
  • Claims Management
  • Client Service and Relationships
  • Business Support
  • Digital Marketing and Sales
  • Brand Manager, Public Relations and Communications
  • Operations Management and Planning
  • Onboarding Operations & Client Services
  • Retail Service
  • Product Development and Management
  • Transformation and Strategic Planning
  • Ombudsman

From Industries (including and not limited to):

  • Alternative Dispute Resolution
  • Airlines and Aviation
  • Banking
  • Automotive
  • Consumer Goods
  • Consumer Electronics
  • Consumer Services
  • E-commerce
  • Utilities
  • Insurance
  • Financial Services
  • Government Administration
  • Investment Management
  • Real Estate
  • Retail
  • Telecommunications

Champagne Networking Session

Enjoy a glass of champagne whilst networking with other like-minded individuals on topics that are of most interest to you and fellow delegates.