Fees & Registration

Please complete the admission form below. Upon confirmation of admission to this program, we will be sending you a confirmation and invoice. Any questions or inquiries, please contact Clariden Admissions Office at +61 (3) 9909 7310.

Program Name:

Customer Advocacy And Complaints Resolution Conference

Program Location: Virtual Conference (via Zoom) | Australian Eastern Standard Time (AEST)
Main Conference: 19 – 20 May 2021
Post-Conference Workshop: 21 May 2021

For Industry Professionals:

Conference Packages Super Early Bird Fee

(If payments and registrations are received by
23 February 2021)

Early Bird Fee

(If payments and registrations are received by
23 March 2021)

Final Early Bird Fee

(If payments and registrations are received by
20 April 2021)

Regular Fee Nett
A: 2-Day Conference
(Most Popular)
AU$2,195 AU$2,395 AU$2,495  AU$2,595
B: 2-Day Conference +
1-Day Workshop
(Most Value)
AU$2,695  AU$2,895 AU$2,995 AU$3,095

* The conference fee includes lunch, refreshments and conference documentation.

Workshop A (09:00 – 12:30): Using Data Analytics To Identify Systemic Issues Vulnerable Customers Are Facing

Workshop B (13:30 – 17:00): Service Design In Complaints Resolution And Handling

Register with your Colleagues Today to Enjoy Group Discount*:

Group discount of 10% for the 2nd participant from the same organization.

For limited time only by 20 April 2021 – Register 3 participants and the 4th participant will receive a complimentary seat.

For 5 or more registrations, please contact Karen Williams at [email protected].

Group Discount will only be applicable to the package of the lowest value.

*Only 1 discount scheme will apply. Discount will compound on top of your early bird discount! This offer is valid for a limited time only, till 20 April 2021.