Fees & Registration

Please complete the admission form below. Upon confirmation of admission to this program, we will be sending you a confirmation and invoice. Any questions or inquiries, please contact Clariden Admissions Office at +61 (3) 9909 7310.

Program Name:

Customer Advocacy And Complaints Resolution Conference

Program Location: Virtual Conference (via Zoom) | Australian Eastern Standard Time (AEST)
Main Conference: 19 – 20 May 2021
Post-Conference Workshop: 21 May 2021

For Industry Professionals:

Conference Packages Final Early Bird Fee

(If payments and registrations are received by
20 April 2021)

Regular Fee Nett
A: 2-Day Conference
(Most Popular)
AU$2,495  AU$2,595
B: 2-Day Conference +
1-Day Workshop
(Most Value)
AU$2,995 AU$3,095

* The conference fee includes conference documentation.

Workshop A (09:00 – 12:30): Using Data Analytics To Identify Systemic Issues Vulnerable Customers Are Facing

Workshop B (13:30 – 17:00): Service Design In Complaints Resolution And Handling

Register with your Colleagues Today to Enjoy Group Discount*:

Group discount of 10% for the 2nd participant from the same organization.

For limited time only by 20 April 2021 – Register 3 participants and the 4th participant will receive a complimentary seat.

For 5 or more registrations, please contact Karen Williams at [email protected].

Group Discount will only be applicable to the package of the lowest value.

*Only 1 discount scheme will apply. Discount will compound on top of your early bird discount! This offer is valid for a limited time only, till 20 April 2021.