• ABN Group
• AGL Energy
• AIA
• Allianz
• AMP Bank
• Australia and New Zealand Banking Group
• AustraliaSuper
• Aviva
• Bank of Queensland
• Bankwest
• Bendigo Bank
• Bupa Australia
• Challenger Life
• Commonwealth Bank of Australia
• Dyldam Developments
• Energy Australia
• ING
• Macquarie Bank
• Medibank
• Metricon Homes
• MLC
• National Australia Bank
• OnePath
• Optus
• Origin Energy
• QANTAS
• RACQ
• Suncorp Bank
• TAL Insurance
• Teachers Mutual Bank
• Telstra
• Virgin Australia
• Vodafone
• Westpac Banking Corporation
• Yarra Valley Water

C-Level/President/Vice President/Director/Head/Manager of

• Customer Advocacy
• Customer Complaints and Resolutions
• Customer Experience
• Customer Success
• Customer Service
• Customer Care
• Contact Centre
• Communications Strategy
• Claims Management
• Client Service and Relationships
• Business Support
• Digital Marketing and Sales
• Brand Manager, Public Relations and Communications
• Operations Management and Planning
• Onboarding Operations & Client Services
• Retail Service
• Product Development and Management
• Transformation and Strategic Planning
• Ombudsman

From Industries (including and not limited to):

• Alternative Dispute Resolution
• Airlines and Aviation
• Banking
• Automotive
• Consumer Goods
• Consumer Electronics
• Consumer Services
• E-commerce
• Utilities
• Insurance
• Financial Services
• Government Administration
• Investment Management
• Real Estate
• Retail
• Telecommunications