Agenda

TIME AGENDA  
09:00 Summit Introduction by Chairperson
Highlights on Summit Day 1 Key Sessions
Peter-Mclean-112x128 PETER MCLEAN
Managing Director
Lamplighter Performance Consulting
CEO
Chamber of Commerce and Community
chamber-of-commerce-logo downloaded online
Case Studies of Australia’s Top Experiential Employee Experience Organizations
09:10

Opening Keynote Address

Case Study of Australia’ Top Experiential Employee Experience: How Energy Queensland Has Successfully Improved the Employee Experience During a Period of Disruption?

Caroline-Fleming-112x128 CAROLINE FLEMING
General Manager of People Strategy and Culture, Transformation Office
Energy Queensland
Energy Queensland Logo
09:50

Personalizing Employee Experience: How PACCAR Uses HR Data to Personalize and Invigorate Employee Experience

Robert-Brierley-112x128 ROBERT BRIERLEY (GAICD CAHRI)
Head of Human Resources
PACCAR Australia 
PACCAR Aust Logo - PNG
10:30 Morning Refreshments & Networking Session
10:45

Identify Employee Experience Moments that Matters – The Make or Break for Transforming Organizations!

Dianne-Saker-112x128 DIANNE SAKER
Change Director and Enterprise Organization Design Lead for Business Transformation
Inland Revenue NZ
(2014 – May 2019)

inland revenue logo downloaded online
11:30
Employee Experience Journey Mapping: Developing an Integrated & Compelling Employee Experience

12:15 Networking Luncheon
13:15
Interactive Roundtable Discussions
Table 1: Employee Experience & Engagement Measurement
Robert-Brierley-112x128 ROBERT BRIERLEY (GAICD CAHRI)
Head of Human Resources
PACCAR Australia 
PACCAR Aust Logo - PNG
Table 2: Technologies That Enhances Employee Experience
Ashley-Trout-112x128 ASHLEY TROUT
Workplace Owner – People & Culture
nbn Australia

nbn australia downloaded online
Table 3: Mapping Your Employee Experience Journey
Megan-Love-112x128 MEGAN LOVE
General Manager of People & Culture
Marvel Stadium

Marvel Stadium Logo
Table 4: Applying Design Thinking and CX Principles to Employee Experience
Table 5: Customer Centric Organization Design into Workforce Models and Design
Dianne-Saker-112x128 DIANNE SAKER
Change Director and Enterprise Organization Design Lead for Business Transformation
Inland Revenue NZ
(2014 – May 2019)

inland revenue logo downloaded online
Next Generation Workplace Design
14:15

How Physical Workspace Design Can Influence Employee Experience Best Physical Places to Work in Australia

Megan-Love-112x128 MEGAN LOVE
General Manager of People & Culture
Marvel Stadium

Marvel Stadium Logo
15:00

How Telstra Created The Future of Work Journey to Help Employees Learn and Accelerate into Higher Performing Teams and Individuals 

Anne-Le-Blanc-112x128 ANNE LE BLANC
General Manager Learning and OD
Telstra
 telstra logo downloaded online
15:45 Afternoon Refreshment & Networking Session
Employee Experience Journey Mapping
16:00

Learning From Employee Feedback to Improve the Employee Experience

Cassandra-Hatton-112x128 CASSANDRA HATTON
General Manager Human Resources
St Vincent de Paul Society Victoria

st Vincent De Paul Logo Downloaded
16:30

Employee Experience, Engagement & Change: Lessons Learnt to Create a Culture that Performs

Lorraine-Salloum-112x128 LORRAINE SALLOUM
Chief HR Officer, People, Culture & Performance Executive
Achieve Australia

Achieve Australia Logo
17:00 Q&A Session & Closing Remark by Summit Chairperson
17:10 End of Day One Cocktail Reception
Champagne-networking-session-300x150

After a long day of learning, benchmarking, and planning, unwind and mingle with your HRMA peers.

TIME AGENDA  
09:00 Highlights on Summit Day 2 Key Sessions by Chairperson
Peter-Mclean-112x128 PETER MCLEAN
Managing Director
Lamplighter Performance Consulting
CEO
Chamber of Commerce and Community
chamber-of-commerce-logo downloaded online
Designing Employee Experience Touchpoints
09:10

Investing in Key Employee Touchpoints With Greatest Impact on Employee Experience: From Recruitment to Onboarding and Exit

Laurent-Sylvestre-112x128 LAURENT SYLVESTRE
Chief People & Culture Officer
Beca Group
Beca Logo Blue
09:50

How Top Employee Experience Organization, Arts Centre Melbourne, Identifies Moments that Matter for Their Workforce

Tracy_Margieson_112x128 TRACY MARGIESON
Learning and Organizational Development Specialist
Art Centre Melbourne
Arts Centre Melbourne Downloaded Online
Kirsty-Ritchie-112x128 KIRSTY RITCHIE
Associate Director Learning and Organizational Development
Art Centre Melbourne
Arts Centre Melbourne Downloaded Online
10:30 Morning Refreshments & Networking Session
10:45
How Employee Experience During Recruitment and On-Boarding Can Create a Culture of Deep Connection and Drive Impact

11:30

How the Company Uses Unique Insights on Glassdoor to Enhance Employee Experience and Its Employer Brand

12:15 Networking Luncheon
Technology Enablers for Employee Experience
13:15

Designing Unique Employee Experiences for the Millennial: Workforce Flexibility, Digital Tools and Enhanced Performance Feedback

Nathan-Shepherd-112x128 NATHAN SHEPHERD
HR Director
MediaCom
Mediacom logo
14:00

Using People Analytics to Design, Measure, and Evaluate the Employee Experience

Sulal-Mathai-112x128 SULAL MATHAI
Head of HR, Workforce Strategy and Planning
Danila Dilba Health Service
daniladilbalogohorizontal Downloaded Online
14:45

Using Sentiment Analysis to Detect Employees’ Underlying Emotions, Morale and Voice to Improve Employee Experience

15:30 Afternoon Refreshment & Networking Session
Measuring Employee Experience
15:45

Employee Experience Journey – Listen then Design

Roisin-Oreilly-112x128 ROISIN O’REILLY
eStrategy Leadership, Head of HR
(Professional Growth and Culture)
Sydney Catholic Schools
Sydney Catholic School downloaded online
16:30

CHRO Panel: How Employee Experience Can Be Continuously Measured?

Moderator:
Peter-Mclean-112x128 PETER MCLEAN
Managing Director
Lamplighter Performance Consulting
CEO
Chamber of Commerce and Community
chamber-of-commerce-logo downloaded online
Panelists:
Alex-Diab-112x128 ALEX DIAB
Director, People and Property
NSW Business Chamber

NSWBC_Logo_post_2011
Penny-Lovett-112x128 PENNY LOVETT
Chief HR Officer
The Salvation Army
Salvation Army Logo
Lorraine-Salloum-112x128 LORRAINE SALLOUM
Chief HR Officer, People, Culture & Performance Executive
Achieve Australia 
Achieve Australia Logo
Amy-Singe-112x128 AMY SINGE
Executive Director, People & Culture
Melbourne Racing Club

pegasus-short-hand-stamp-gold-horse-black-circle
KevinMeyer-112x128 DR KEVIN MEYER
Director of Strategy & Business Development
Glint
Glint_Logo_Lg_Color_RGB
Priya-Subrahmanyan-112x128 PRIYA SUBRAHMANYAN
Senior Manager, People & Development (NSW)
Australian Financial Complaints Authority
Priya_afca
17:15 Q&A Session & Closing Remark by Summit Chairperson

TIME AGENDA  
09:00 – 16:30 NEXT GENERATION WORKPLACE SITE TOUR

Workplace environments are becoming a significant driver of culture, innovation and effectiveness. Some of the world’s most innovative companies including Google, Facebook and Amazon, are at the forefront when it comes to workspace design.

In this Next Generation Workplace Site Tour, you will have the chance to experience site visits to some of Australia’s most dynamic, innovation workplace environment adopted by forward-thinking smart organizations such as TripAdvisor, WeWork and AirBnB. This unique site tour will enable you to experience first-hand the inner workings of these organizations, how physical workspace influence employee experience, cultures, organization structure, system, and processes which have enabled them to achieve their sustainable growth and on-going innovations.

site tour pic 2 site tour pic 1