Global Speakers

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DR KEVIN MEYER

Director of Strategy & Business Development

Glint

Topic: CHRO Panel: How Employee Experience Can Be Continuously Measured?

Dr. Kevin Meyer serves as Director of Strategy & Business Development at Glint.  Throughout his career, Dr. Meyer has served in multiple, diverse internal and external consulting roles, focusing on different aspects of the talent management lifecycle, including recruitment, selection, training, team development, leadership development, engagement, culture, and high potential identification and development. Dr. Meyer received his Ph.D. in Industrial/Organizational Psychology from the University of Tulsa. Additionally, he is a veteran of the United States military, having served four years in the U.S. Marine Corps.

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LORRAINE SALLOUM

Chief HR Officer, People, Culture & Performance Executive

Achieve Australia

Topic: Employee Experience, Engagement & Change: Lessons Learnt to Create a Culture that Performs

EX Hero, World Employee Experience Institute (WEEI)

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Recently named as an EX Hero by the World Employee Experience Institute in the UK, Lorraine Salloum is a passionate outcomes focused Senior Executive who thrives on leading organisational change, securing results through innovative people strategies and initiatives, and leading organisations through reform and transition.

Lorraine joined Achieve Australia in September 2018 as the People, Culture and Performance Executive (Chief HR Officer) where her portfolio includes: workforce planning & strategy; organisational effectiveness and design; culture, leadership and engagement; learning & development; talent strategy; employee rewards & benefits; employee relations; and health and wellbeing. Lorraine plays an integral role in the senior leadership team as executive lead of the workforce strategy for Achieve’s growing workforce of 1200 employees across NSW.

Lorraine has had an extensive career spanning operations, organisational strategy & performance, human resources, and change management across the public and private sector. Prior to joining Achieve Australia, Lorraine was a Senior Executive in the NSW Public Sector including HR Director for NSW Treasury, and Director at the NSW Department of Family and Community Services leading Organisational Development, Learning, Talent and Business Partnering functions for a large diverse organisation with an employee base of over 22,000 employees during a time of unprecedented change and reform.

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PRIYA SUBRAHMANYAN

Senior Manager, People & Development (NSW)

Australian Financial Complaints Authority

Topic: CHRO Panel: How Employee Experience Can Be Continuously Measured?

Priya’s HR career spans 19 years across diverse industry sectors such as manufacturing, financial services, the not for profit sector, and professional services.

Her professional HR experience began in the early 90s at Eicher Mitsubishi, where she spent a memorable three years, across the HR spectrum, including industrial relations.

She then moved to Australia and enjoyed a seven year stint in financial services, at Commonwealth Bank and AMP, working across a range of portfolios including generalist HR, organisational development, change management, diversity and wellbeing.

Over the last nine years, Priya has ventured into the not for profit and professional services sector, establishing and growing the HR function at Prostate Cancer Foundation of Australia, the Sax Institute, and the Credit & Investments Ombudsman.

In her current role as Senior Manager, People & Development with AFCA, Priya has a key role in developing and delivering on the people strategy, in collaboration with stakeholders.

She has a Master’s Degree in Human Resources with a major in Organisational Psychology. Priya is a Certified HR professional with the Australian Human Resources Institute (AHRI).

Priya was one of three national finalists in the AHRI Awards 2018 in the Workplace Diversity category.

She is passionate about partnering with the business, fostering an inclusive culture, and offering a positive employee experience.

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ROBERT BRIERLEY (GAICD CAHRI)

Head of Human Resources

PACCAR Australia

Topic: Employee Experience Case Study: A Recognized Company with Happiest Employees and Best Workplace for Millennials

Robert Brierley is the Head of Human Resources at PACCAR Australia an Australian subsidiary of PACCAR Inc. based in Seattle. With a workforce of over 1000 in Australia across 6 divisions, PACCAR has been successfully designing and manufacturing Kenworth Trucks since 1971 and is the market leader in heavy duty trucks. In 2012 it was inducted into the Victorian Manufacturing Hall of Fame. In 2014 PACCAR won the AHRI Rob Goffee Award for Talent Management. Robert was successful in winning Victorian and National Training Awards for both his current and previous employer.

Robert’s responsibilities cover the full scope of HR including Remuneration & Benefits, Recruitment, Industrial Relations, Health Safety & Security as well as Learning & Development for Australia. As a Six Sigma Green Belt Robert has a particular interest in its application to HR, remuneration, analytics and metrics.

He has worked in both manufacturing and service industries. Robert has also been a sessional Lecturer in HRM at Swinburne University in the Masters of Business.

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CAROLINE FLEMING

General Manager of People Strategy and Culture, Transformation Office

Energy Queensland

Topic: Case Study of Australia’ Top Experiential Employee Experience: How Energy Queensland Has Successfully Improved the Employee Experience During a Period of Disruption?

Caroline Fleming is a seasoned business professional with more than 15 years’ experience as an HR executive. Caroline has a track record of transforming cultures and delivering business outcomes through people, and has worked in complex public and private organisations covering the aviation, mining and utilities sectors.

Caroline is currently the General Manager People Strategy and Culture at Energy Queensland, a government owned corporation that includes the electricity distribution businesses Energex and Ergon, electricity retail business Ergon Retail, and a newly formed energy services business, Yurika.

Caroline’s current focus is on building the capability and culture of the workforce to meet rapidly changing customer and community expectations around energy. As part of this work, Caroline and her team have developed a people strategy which has employee experience at the core.

Today, Caroline will deliver a case study on how Energy Queensland has improved the employee experience at Energy Queensland at a time when both the organisation and the industry is experiencing significant disruption.

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LAURENT SYLVESTRE

Chief People & Culture Officer

Beca Group

Topic: Investing in Key Employee Touchpoints with Greatest Impact on Employee Experience: From Recruitment to Onboarding and Exit

Laurent Sylvestre joined Beca in 2009 as General Manager HR for Beca Infrastructure Ltd, where he first established a ‘people review’ process to identify and nurture top talent. He became General Manager People & Culture for the New Zealand business in 2013 and spent the next 3 years leading the transformation of Beca’s NZ HR team into People & Culture as strategic business partners. He also implemented tools for leaders to develop their self-awareness and their capability to create a culture where all our people are able to be their best and now oversees. In 2016 he was appointed Chief P&C Officer and joined Beca’s Executive Leadership Team.

Laurent is passionate about developing a high performance culture and believes that investing in people is vital for our teams’ engagement and experience as well as the value and experience we provide our clients. His passion and contribution was recognised when he was recently named ‘HR Generalist of the Year’ in the Human Resources Institute of New Zealand’s annual awards for excellence and outstanding achievement within the HR community.

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ALEX DIAB

Director of People and Property

NSW Business Chamber

Topic: CHRO Panel: How Employee Experience Can Be Continuously Measured?

Listed on HRD’s 2018 and 2017 HR Director Hot List, and HRD 2017 and 2015 Australian HR Director of the Year finalist, Alex Diab is Director – People and Property at the NSW Business Chamber, the peak business organisation in NSW, Australian Business Lawyers and Australian Business Solutions Group –2018 and 2015 HRD Employer of Choice Gold Winner – large employer category

Joining the organisation in 2008, Alex is responsible for Strategic Planning, Change Management, Talent Acquisition, Workforce Planning, Organisational Design, Organisational Development, Leadership Development, Learning & Development, WH&S, Employment Relations, Performance Management and Remuneration & Benefits.

Alex has extensive HR generalist experience across all the facets of Human Resources including Learning and Development and Payroll. Alex’s experience ranges from professional services to not for profit, infrastructure, hospitality, travel and telecommunications organisations.

Alex’s most significant contributions have been through periods of significant change and growth within post-privatised public enterprises, Joint Ventures and Mergers & Acquisitions.

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AMY SINGE

Executive Director, People & Culture

Melbourne Racing Club

Topic: CHRO Panel: How Employee Experience Can Be Continuously Measured?

Amy is a legally qualified Human Resources executive with expertise setting and executing the HR strategy in large organisations in the hospitality and entertainment, sporting, transport, manufacturing and pharmaceutical industries. She is also an award winning retail entrepreneur.  Having earned a seat at the Executive table since her 20’s Amy is a result-focussed strategic decision maker with demonstrated ability to build employee engagement in fast paced environments undergoing significant change and/or growth.

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SULAL MATHAI

Head of HR, Workforce Strategy and Planning

Danila Dilba Health Service

Topic: Using People Analytics to Design, Measure, and Evaluate the Employee Experience

Sulal is an HR Leader with more than 15 years’ experience working with people in multinational organisations focusing on human and cultural transformation. He has a broad range of experience working in Professional services, Information Technology, Education, Not for Profit and Healthcare sectors.

Sulal is the Senior Executive Officer – Workforce Strategy and Planning at Danila Dilba Health Service (DDHS), an Aboriginal Medical Service in Darwin where he is responsible for providing high level strategic advice that shapes the direction of DDHS and delivering strategic human resource initiatives.

Prior to DDHS, Sulal was the Head of Human Resources at KPMG Eastern Caribbean where he led the People, Performance and Culture team in Eastern Caribbean countries and worked with KPMG regional team across CARICOM region.

Sulal is a Member of Minister’s Advisory Council on Multicultural Affairs (MACMA), Northern Territory Government. An avid researcher, Sulal has presented at global conferences and authored articles on topics such as leadership, migration and career pathways. He is a founding member of Ignite Potential Incorporated, a not for profit organisation working for migrants in Australia.

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CASSANDRA HATTON

General Manager of Human Resource

St Vincent de Paul Society Victoria

Topic: Learning From Employee Feedback to Improve the Employee Experience

Cassandra is a professional and passionate leader with a great interest and extensive skill set in Human Resources, Leadership and Culture. Cassandra was recently announced as a 2018 finalist for the AHRI Dave Ulrich HR Leader Award.

In her current role as General Manager Human Resources with St Vincent de Paul Society Victoria she forms part of the Executive Team and provides leadership and oversight to the Human Resources, Learning and Development, WHS, Wellbeing, Volunteers and Culture functions. St Vincent de Paul Society is an iconic Australian brand with over 12,000 volunteers and 300 employees serving over 350,000 people every year in their time of need.

Cassandra brings a fresh perspective to leadership, teamwork and culture. She is passionate about innovating to make the ‘employment experience’ the very best it can be and believes work should be enjoyed, not endured!

Cassandra is also a mentor for emerging female leaders. The ‘Winning at Work’ mentoring program is all about inspiring, equipping and empowering women to win in their careers enabling them to have greater opportunity, earning capacity and personal fulfillment.

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KIRSTY RITCHIE

Associate Director Learning and Organizational Development

Art Centre Melbourne

Topic: How Top Employee Experience Organization, Arts Centre Melbourne, Identifies Moments that Matter for Their Workforce

Kirsty initially trained as a professional dancer at The Australian Ballet School and went on to tour and perform with The Australian Ballet and a number of other companies for several years. Kirsty retrained in organisational development and change management, holding senior roles with Myer, Telstra and Bupa, before joining Arts Centre Melbourne in 2018 as the Associate Director, Learning and Organisational Development at Arts Centre Melbourne.

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TRACY MARGIESON

Learning and Organizational Development Specialist and Project Manager of Art Wellbeing Collective

Art Centre Melbourne

Topic: How Top Employee Experience Organization, Arts Centre Melbourne, Identifies Moments that Matter for Their Workforce

Tracy Margieson is Project Manager of the Arts Wellbeing Collective, an Arts Centre Melbourne initiative that comprises a consortium of arts and cultural organisations whose shared vision is to effect better mental health and wellbeing for performing arts workers. Prior to working at Arts Centre Melbourne, Tracy was Creative Manager at Williamstown Literary Festival and Marketing & Development Manager at Gasworks Arts Park. Tracy has provided freelance arts management consultancy to a variety of organisations including Regional Arts Victoria, Kids Thrive, and The Australian School of Magic. She is also an independent theatre maker, and recent credits include Drowning in Veronica Lake (2015 and 2016 tours) and Queen Bee (2014). Tracy is a qualified Mental Health First Aid Instructor, and holds a post-graduate Certificate of Arts and Entertainment Management at Deakin University (2012), where she was awarded the George Fairfax Fellowship for top graduate.

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DIANNE SAKER

Organisation and Customer Change Program Director and Enterprise Organisation Design Lead

Inland Revenue NZ (2014 - May 2019)

Topic: Identify Employee Experience Moments That Matter – The Make or Break for Transforming Organizations

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PETER MCLEAN

CEO

Chamber of Commerce and Community

Topic: CHRO Panel: How Employee Experience Can Be Continuously Measured?

Summit Chairperson

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ANNE LE BLANC

General Manger, Learning & Organizational Development

Telstra

Topic: How Telstra Created The Future of Work Journey to Help Employees Learn and Accelerate into Higher Performing Teams and Individuals

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PENNY LOVETT

Chief Human Resource Officer

The Salvation Army

Topic: CHRO Panel: How Employee Experience Can Be Continuously Measured?

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ROISIN O’REILLY

eStrategy Leadership, Head of HR (Professional Growth and Culture)

Sydney Catholic School

Topic: Employee Experience Journey – Listen then Design

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NATHAN SHEPHERD

HR Director

MediaCom

Topic: Designing Unique Employee Experiences for the Millennial: Workforce Flexibility, Digital Tools and Enhanced Performance Feedback

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MEGAN LOVE

General Manager of People & Culture

Marvel Stadium

Topic: How Physical Workspace Design Can Influence Employee Experience Best Physical Places to Work in Australia

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ASHLEY TROUT

Workplace Owner – People & Culture

nbn Australia

Topic: Technologies That Enhances Employee Experience

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