Global Speakers

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LORRAINE SALLOUM

Chief HR Officer, People, Culture & Performance Executive

Achieve Australia

Topic: Employee Experience, Engagement & Change: Lessons Learnt to Create a Culture that Performs

Lorraine Salloum joined Achieve in September and is Achieve Australia’s People, Culture and Performance executive. Lorraine is a passionate outcomes focused Senior Executive and strategic thinker, who thrives on leading organisational change, securing results through innovative people strategies and initiatives, and leading organisations through reform and transition. Lorraine has worked across Operations, Marketing, Human Resources, Organisational Strategy and Performance, and Professional Standards in the Government and Corporate sectors, most recently a Senior Executive at the NSW Department of Family and Community Services leading talent acquisition, business partnering, organisational development and learning strategy.

At Achieve Australia, Lorraine plays an integral role in our Senior Leadership Team as executive lead of workforce strategy for Achieve’s growing workforce of over 1000 employees across NSW. Her portfolio includes workforce planning and strategy, organisational effectiveness and development, culture, leadership and engagement, talent strategy, employee rewards and benefits, employee relations, health and wellbeing.

As People, Culture and Performance Executive, Lorraine is spearheading Achieve’s Workforce Strategy 2020. Workforce 2020 aims to create a productive, engaged and competitive workforce, making Achieve the company of choice for professionals working in disability services.

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ROBERT BRIERLEY (GAICD CAHRI)

Head of Human Resources

PACCAR Australia

Topic: Employee Experience Case Study: A Recognized Company with Happiest Employees and Best Workplace for Millennials

Robert Brierley is the Head of Human Resources at PACCAR Australia an Australian subsidiary of PACCAR Inc. based in Seattle. With a workforce of over 1000 in Australia across 6 divisions, PACCAR has been successfully designing and manufacturing Kenworth Trucks since 1971 and is the market leader in heavy duty trucks. In 2012 it was inducted into the Victorian Manufacturing Hall of Fame. In 2014 PACCAR won the AHRI Rob Goffee Award for Talent Management. Robert was successful in winning Victorian and National Training Awards for both his current and previous employer.

Robert’s responsibilities cover the full scope of HR including Remuneration & Benefits, Recruitment, Industrial Relations, Health Safety & Security as well as Learning & Development for Australia. As a Six Sigma Green Belt Robert has a particular interest in its application to HR, remuneration, analytics and metrics.

He has worked in both manufacturing and service industries. Robert has also been a sessional Lecturer in HRM at Swinburne University in the Masters of Business.

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MEGAN LOVE

General Manager of People & Culture

Marvel Stadium

Topic: How Physical Workspace Design Can Influence Employee Experience Best Physical Places to Work in Australia

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CAROLINE FLEMING

General Manager of People Strategy and Culture, Transformation Office

Energy Queensland

Topic: Case Study of Australia’ Top Experiential Employee Experience: How Energy Queensland Has Successfully Improved the Employee Experience Through a Period of Disruption?

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ROISIN O’REILLY

eStrategy Leadership, Head of HR (Professional Growth and Culture)

Sydney Catholic School

Topic: Employee Experience Journey – Listen then Design

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LAURENT SYLVESTRE

Chief People & Culture Officer

Beca Group

Topic: Investing in Key Employee Touchpoints with Greatest Impact on Employee Experience: From Recruitment to Onboarding and Exit

Laurent Sylvestre joined Beca in 2009 as General Manager HR for Beca Infrastructure Ltd, where he first established a ‘people review’ process to identify and nurture top talent. He became General Manager People & Culture for the New Zealand business in 2013 and spent the next 3 years leading the transformation of Beca’s NZ HR team into People & Culture as strategic business partners. He also implemented tools for leaders to develop their self-awareness and their capability to create a culture where all our people are able to be their best and now oversees. In 2016 he was appointed Chief P&C Officer and joined Beca’s Executive Leadership Team.

Laurent is passionate about developing a high performance culture and believes that investing in people is vital for our teams’ engagement and experience as well as the value and experience we provide our clients. His passion and contribution was recognised when he was recently named ‘HR Generalist of the Year’ in the Human Resources Institute of New Zealand’s annual awards for excellence and outstanding achievement within the HR community.

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PENNY LOVETT

Chief Human Resource Officer

The Salvation Army

Topic: CHRO Panel: How Employee Experience Can Be Continuously Measured?

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ALEX DIAB

Director of People and Property

NSW Business Chamber

Topic: CHRO Panel: How Employee Experience Can Be Continuously Measured?

Listed on HRD’s 2018 and 2017 HR Director Hot List, and HRD 2017 and 2015 Australian HR Director of the Year finalist, Alex Diab is Director – People and Property at the NSW Business Chamber, the peak business organisation in NSW, Australian Business Lawyers and Australian Business Solutions Group –2018 and 2015 HRD Employer of Choice Gold Winner – large employer category

Joining the organisation in 2008, Alex is responsible for Strategic Planning, Change Management, Talent Acquisition, Workforce Planning, Organisational Design, Organisational Development, Leadership Development, Learning & Development, WH&S, Employment Relations, Performance Management and Remuneration & Benefits.

Alex has extensive HR generalist experience across all the facets of Human Resources including Learning and Development and Payroll. Alex’s experience ranges from professional services to not for profit, infrastructure, hospitality, travel and telecommunications organisations.

Alex’s most significant contributions have been through periods of significant change and growth within post-privatised public enterprises, Joint Ventures and Mergers & Acquisitions.

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ANNE LE BLANC

General Manger, Learning & Organizational Development

Telstra

Topic: How Telstra Created The Future of Work Journey to Help Employees Learn and Accelerate into Higher Performing Teams and Individuals

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GEORGIA MURPHY

Head of People Experience

IDP Education Pty Ltd

Topic: Employee Experience Journey Mapping: Developing an Integrated & Compelling Employee Experience

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AMY RIXON

Chief Brand, People & Culture Officer

ARQ Group

Topic: Using Sentimental Analysis to Detect Employees’ Underlying Emotions, Morale and Voice to Improve Employee Experience

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PETER MCLEAN

CEO

Chamber of Commerce and Community

Topic: CHRO Panel: How Employee Experience Can Be Continuously Measured?

Summit Chairperson

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DIANNE SAKER

Organisation and Customer Change Program Director and Enterprise Organisation Design Lead

Inland Revenue NZ

Topic: Applying Design Thinking and CX Principles to Employee Experience

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AMY SINGE

Executive Director, People & Culture

Melbourne Racing Club

Topic: How Employee Experience During Recruitment and On-Boarding Can Create a Culture of Deep Connection and Drive Impact

Amy is a legally qualified Human Resources executive with expertise setting and executing the HR strategy in large organisations in the hospitality and entertainment, sporting, transport, manufacturing and pharmaceutical industries. She is also an award winning retail entrepreneur.  Having earned a seat at the Executive table since her 20’s Amy is a result-focussed strategic decision maker with demonstrated ability to build employee engagement in fast paced environments undergoing significant change and/or growth.

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SULAL MATHAI

Head of HR, Workforce Strategy and Planning

Danila Dilba Health Service

Topic: Using People Analytics to Design, Measure, and Evaluate the Employee Experience

Sulal is an HR Leader with more than 15 years’ experience working with people in multinational organisations focusing on human and cultural transformation. He has a broad range of experience working in Professional services, Information Technology, Education, Not for Profit and Healthcare sectors.

Sulal is the Senior Executive Officer – Workforce Strategy and Planning at Danila Dilba Health Service (DDHS), an Aboriginal Medical Service in Darwin where he is responsible for providing high level strategic advice that shapes the direction of DDHS and delivering strategic human resource initiatives.

Prior to DDHS, Sulal was the Head of Human Resources at KPMG Eastern Caribbean where he led the People, Performance and Culture team in Eastern Caribbean countries and worked with KPMG regional team across CARICOM region.

Sulal is a Member of Minister’s Advisory Council on Multicultural Affairs (MACMA), Northern Territory Government. An avid researcher, Sulal has presented at global conferences and authored articles on topics such as leadership, migration and career pathways. He is a founding member of Ignite Potential Incorporated, a not for profit organisation working for migrants in Australia.

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CASSANDRA HATTON

General Manager of Human Resource

St Vincent de Paul Society Victoria

Topic: Learning from Customer Experience and Design Thinking Principles to Develop Compelling Employee Experiences

Cassandra is a professional and passionate leader with a great interest and extensive skill set in Human Resources, Leadership and Culture. Cassandra was recently announced as a 2018 finalist for the AHRI Dave Ulrich HR Leader Award.

In her current role as General Manager Human Resources with St Vincent de Paul Society Victoria she forms part of the Executive Team and provides leadership and oversight to the Human Resources, Learning and Development, WHS, Wellbeing, Volunteers and Culture functions. St Vincent de Paul Society is an iconic Australian brand with over 12,000 volunteers and 300 employees serving over 350,000 people every year in their time of need.

Cassandra brings a fresh perspective to leadership, teamwork and culture. She is passionate about innovating to make the ‘employment experience’ the very best it can be and believes work should be enjoyed, not endured!

Cassandra is also a mentor for emerging female leaders. The ‘Winning at Work’ mentoring program is all about inspiring, equipping and empowering women to win in their careers enabling them to have greater opportunity, earning capacity and personal fulfillment.

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ASHLEY TROUT

Workplace Owner – People & Culture

nbn Australia

Topic: Technologies That Enhances Employee Experience

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KIRSTY RITCHIE

Associate Director Learning and Organizational Development

Art Centre Melbourne

Topic: How Top Employee Experience Organization, Arts Centre Melbourne, Identifies Moments that Matter for Their Workforce

Kirsty initially trained as a professional dancer at The Australian Ballet School and went on to tour and perform with The Australian Ballet and a number of other companies for several years. Kirsty retrained in organisational development and change management, holding senior roles with Myer, Telstra and Bupa, before joining Arts Centre Melbourne in 2018 as the Associate Director, Learning and Organisational Development at Arts Centre Melbourne.

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TRACY MARGIESON

Learning and Organizational Development Specialist and Project Manager of Art Wellbeing Collective

Art Centre Melbourne

Topic: How Top Employee Experience Organization, Arts Centre Melbourne, Identifies Moments that Matter for Their Workforce

Tracy Margieson is Project Manager of the Arts Wellbeing Collective, an Arts Centre Melbourne initiative that comprises a consortium of arts and cultural organisations whose shared vision is to effect better mental health and wellbeing for performing arts workers. Prior to working at Arts Centre Melbourne, Tracy was Creative Manager at Williamstown Literary Festival and Marketing & Development Manager at Gasworks Arts Park. Tracy has provided freelance arts management consultancy to a variety of organisations including Regional Arts Victoria, Kids Thrive, and The Australian School of Magic. She is also an independent theatre maker, and recent credits include Drowning in Veronica Lake (2015 and 2016 tours) and Queen Bee (2014). Tracy is a qualified Mental Health First Aid Instructor, and holds a post-graduate Certificate of Arts and Entertainment Management at Deakin University (2012), where she was awarded the George Fairfax Fellowship for top graduate.

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