Agenda

Day 1 – 29 November 2017

The Insights of Disaster Risk Reduction, Preparedness, and Prevention

The stunning toll of natural disasters on lives, businesses, and the economy has sparked interest in finding ways to reduce and manage disaster risks in a sustainable manner. Australia has experienced a wide range of disaster events that has caused great hardship to individuals and communities. In 2009, the catastrophic 2009 “Black Saturday” fire led to 173 deaths and another 414 people injured, with economic loss amounting to more than $4.4 billion. As recent as March 2017, Cyclone Debbie wrecked many homes, causing damage to 63,000 properties across Queensland. The resulting costs were estimated to be more than $2 billion, a damage bill similar to that of Cyclone Oswald in 2013. The extensive damage to businesses and communities alike serves as a stark reminder for a cohesive disaster management and recovery plan.

In the following sessions, we will provide an overview of the likely types of disasters that may occur, the myriad of actors that are involved in disaster management, and the diverse methodologies and practical frameworks from which pre-disaster preparatory activities may be approached. The sessions will cover the key ingredients of post-disaster resilience efforts and ways to promote risk-reduction and risk-awareness amongst communities in Australia.

As the Principal Advisor and Director of Operations in Phoenix Resilience, Jason specializes in Crisis and Emergency Management, Security Operations, Capability Development, Business Continuity and Major event planning. He is the recipient of a number of military decorations and awards, military and policing commendations and, more recently, Lord Mayor of Brisbane Awards for excellence and outstanding performance and achievements beyond the call of duty.

Jason is a Fellow of the Centre for Emergency and Disaster Management, Queensland University of Technology (QUT), Facilitator/Instructor in Emergency Management and Business Continuity at the National Centre for Emergency Management Studies (NCEMS) and a qualified international assessor for the Emergency Management Accreditation Program (EMAP) in the United States.

• An overview of recent natural catastrophes including bushfire, floods, severe storms, and landslides
• Find the root causes of disaster-related issues and challenges to enable the processes that deliver sustained behavioral change and recovery
• Recognize the global strategy used to adopt a holistic resilience-based approach towards disaster management, and coordinate preparedness planning phase
• What makes up community resilience – Identifying and strengthening practices & policies that promote community flexibility and ingenuity

Through James Cook University, Brett was recently involved in a project, led by the World Health Organisation, exploring global best practice associated with public health Emergency Operations Centres.

He has an extensive disaster management background coupled with experience at the State and National level which includes performing senior operational and leadership roles during the H1N1 pandemic and the 2011 Queensland floods. Brett also performed a significant role throughout the Victorian Black Saturday bushfires in Australia and was awarded the National Emergency Medal for his efforts in helping to lead the whole-of-health response.

Professor Aimers is the immediate past Deputy Chief Commissioner for St John Ambulance Australia; whilst in this significant national leadership role, he was responsible for clinical governance and the provision of influential and expert advice in relation to disaster management and training and development.

In 2016, for his sustained service to St John Ambulance Australia, Brett was recently promoted to the rank of Commander within the Most Venerable Order of the Hospital of Saint John of Jerusalem.

Brett is also a National Director for the Australian Institute of Emergency Services.

• Interplay between social, economic and environmental dimensions of a resilient city
• The role of technology in shaping city resilience
• Understand emerging drivers shaping resilient strategy (collaboration, innovation, disruption, agility

Jelenko has a strong passion and longstanding interest in resilience to disruptions that occur in many forms. He believes that strategic collaboration is one of the major features of resilient cities, communities, and systems and that integration of social, economic, technological and environmental factors into resilience planning is in equal measure challenging, rewarding and necessary for truly resilient cities. While CEO of Volunteering Qld, Jelenko designed and implemented Step Up, one of the largest disaster resilience programs in Australia. This award-winning program is based on large-scale collaboration, bringing together various levels of government, community organizations, universities and the corporate sector. A significant part of the program was dedicated to Australia’s first resilience building initiative for the business sector.

As General Manager, Greening Australia, Queensland, Jelenko currently manages a large-scale collaboration, focusing on building environmental and social resilience in the Great Barrier Reef catchment. He is the founder/curator of ResilienceReporter.com, an aggregate website dedicated to all things resilience, and has also authored a book on strategic collaboration (The Collaboration Instinct), and a monograph which reflects on the development of disaster resilience following North Queensland’s Cyclone Larry in 2006 (When We Stopped Eating Bananas). Jelenko currently serves as a member of the Inclusive Brisbane Board, and the City Security and Resilience Network Australia (CSARN).

• Discuss the physical vulnerabilities of the grid
• Understand the ways communities respond to widespread outages and methods of adapting grids accordingly to minimize the impact
• Gain insights into community resilience and the provision of critical services with future technologies that could enhance the resilience of the electric power delivery system

• Director Smart Energy & Global Head of Smart Cities
• COE for Enzen, Global Ambassador Edison Electric Institute
• Chairman Of Queensland Futures Institute Energy Committee
• Member of 2026 Agenda Leadership Group (spatial industry) and Advisory Board member for Smart Wires (US), Energy Thought Summit (US), James Cook University, and Monash Energy Materials and Systems Institute
• Former CEO of Ergon Energy with over 30 years industry experience
• Associated Awards
  • 2015 Edison Electric Institute International Innovation Award (spatial)
  • Energy Supply Association Innovation Award (spatial)
  • EPRI Technology Transfer Award (smart grid)
  • Engineers Australia award for Innovation, Research, and Development (electrical storage)
  • 2015 Climate Alliance Business Leadership Awards for Business Innovator of the Year

• Community expectations of government leadership during a Disaster
• Bias for accuracy over speed of information
• Running Interference – limiting impact of information requirements on Disaster responders
• The reality of back channel communications
• Strategies to balance information requirements of government and the community and the Disaster response

• Loss of access to friends, both obvious and subtle
• Family commitments to damaged home/business, preventing children from spending time with their peers
• Loss of local sporting facilities during disaster impacts all children, irrespective of whether their home was damaged
• Children lose access to their sporting networks which can be fundamental to helping all children better manage following a disaster, this includes children whose families were not directly impacted by the disaster but are part of the broader community that was affected
• Through sport, children have the opportunity to forget about the stressors around them and to relax, thereby impacting their mental health, as well as to do something “normal” in time of abnormality
• The longer facilities remain inactive, the greater the risk that these networks will dissolve

Tegwen commenced as Manager, Research Support Network (RSN), Emergency Medicine Foundation (EMF), in July 2014 and is responsible for a team whose role is to expand emergency medicine research.

Tegwen has over twenty years health research experience in Australia and Canada. She has worked across the health spectrum, including public health, health economics, health policy, health technology assessment and clinical research. She also has experience in disaster management and recovery in Australia, Canada, and New Zealand, including the short and long-term mental health impact of natural disasters.

Through her experiences, Tegwen has fostered relations with people involved in all aspects of health research as well as establishing connections across disaster management and planning in Australia and overseas. She is passionate about the long-term effects of natural disasters, particularly on children and adolescents.

• True Leadership in the Trenches
• Perfect Preparation and Provision – PPP
• Incident Preparation – Understanding & Knowing

His company, Risk&Emergency.com, has been supporting and preparing worldwide Mine Emergency Response Teams for Mine ERT competitions, audits of fire safety and Fire Providers for different industries and compliance all across the globe, assisted governments in policy developments, developed ERT training manuals, designed and implemented documentation for various clients and much more.

Some of Dean’s wide experiences also include:

• Drone operator training in emergency services
• Counseling and guide mining the resource industry and businesses in appreciating, recognizing and apportioning commercial prospects and placement with indigenous people
• ERT & Fire Service Training Centre Design and Construction
• Combatant Team Leadership Programs
• Rail Grinding Operations Risk Assessment
• Dean has conducted hundreds of workshops and training courses throughout Australia and the world
• Instigator and innovator in providing worldwide fire and rescue eLearning

Dean was the inventor, originator, and instigator for the very first Australian Model `best practice, perfect fit` for LNG Coal Seam Gas response capability

• What does Fire, Cyclones, Floods and Earthquakes mean for IT Resilience?
• Exploring Preparedness & Risk Reduction to address large-scale Disruption risks
• Challenges and opportunities in embedding IT Resilience into the organizational culture and practices
• Human factors for consideration with IT Resilience
• Getting CxOs to recognize the value of building a strategy for IT Resilience

His present role is about improving resilience and recovery capability of organization’s IT Services. He takes a continuous improvement approach to the IT Service Continuity / Disaster Recovery planning and execution, while at the same time taking a pragmatic view of risks. In one of his previous roles, Pradeep has set up and managed an IT Recovery Facility for 24 x 7 electricity market information systems. Since then, he has provided assurance and advice to Business Continuity Management and IT Disaster Recovery planning and operations.

As part of his present role, Pradeep has set up a community of practice forum in the NZ Government Sector to share and improve the capability of IT Disaster Recovery.

Pradeep is a Bachelor of Computer Science Engineering and holds CISSP, CISM, CISA and ITIL qualifications. He began his career as an IT professional and has been a member of ISACA, IIA, itSMF, IITP, and RiskNZ.

• Defining the risks to workers in extreme environments
• The aging first responder – A new challenge for supporting and maintaining the emergency response
• Proactive strategies to mitigate the risks of working in extreme environments

• Observations of Community Response to disaster locally and abroad
• Planning for Disaster, the Fijian experience: A lesson in planning local community response
• Disaster close to home: The emotional cost for responders

Shaun began his health industry experience as a registered nurse in 1986. Since then he has predominantly worked in the ambulance industry in Victoria. He currently works at Air Ambulance Victoria as an Intensive Care Flight Paramedic, and for Monash University as a Unit Coordinator for 2 Post Graduate subjects.

Shaun’s involvement in the disaster realm began in 2005 when he completed his category 2 Urban Search and Rescue qualification with the Metropolitan Fire Brigade. This led to deployment to the Black Saturday Bushfires in Victoria in 2009 to assist Disaster Victim Identification Teams from Australia and New Zealand as a USAR Operator/Paramedic. Shaun was awarded the National Emergency Medal for his work at this time.

Later that year Shaun was again deployed as a Medical Team Leader/USAR Paramedic to Samoa following the tsunami which devastated the south coast area of Samoa. He has also been deployed locally in a USAR role in his work with Ambulance Victoria.

In 2012 he gained his qualification as a Team Leader with the National Critical Care and Trauma Response Centre and was deployed to Fiji last year as part of the initial 6 people AusMAT response, working with local teams in the north of the country.
Shaun also has a keen interest in remote area and wilderness medicine and travel and is a Facilitator for the Advanced Wilderness Life Support course program.

Shaun’s observations as an active member of disaster response teams and insights into community response in different countries following disaster are the aims of his contribution to the conference.

• Re-thinking transformation processes to mitigate the effects of extreme events on the vital functions of cities and communities
• Discovering the components to restore the full efficiency of cities’ municipal functions after an extreme event has taken place
• Working on reducing physical vulnerability to natural disaster, and building up resilience & sustainability for the future

Enjoy a glass of champagne whilst networking with other like-minded individuals on topics that are of most interest to you and fellow delegates.

Day 2 – 30 November 2017

Emerging Technologies and Humanization in Disaster Resilience and Survivability: Strategies, Response & Recovery

During these sessions, we will explore the roadmap to disaster preparedness, response, and strategic planning using recent case studies. You will discover the way to crafting an effective resilience response and using innovative technologies such as drones to aid humanitarian disaster response and relief operation. These interactive sessions are geared towards implementing extreme weather risk and vulnerability forecasting systems across Australia.

• Understand the cost of destruction caused by natural hazards
• How technology can provide government, planners, and engineers with ways to reduce disaster risk
• How to include the development, long-term maintenance, and preparedness of infrastructure in building community resilience

Chris holds a Master’s degree in Disaster Preparedness and Reconstruction and is a Certified Practicing Project Director (CPPD) with the Australian Institute of Project Management (AIPM).

Chris has a keen interest in resilient infrastructure, and disaster preparedness and mitigation projects. He has extensive experience in successful projects for organizations such as the NSW Office of Emergency Services, Energy Queensland, and Queensland Fire & Emergency Services.

Chris has also worked in the response, recovery, and reconstruction effort to major natural disasters such as Cyclone Yasi, Cyclone Marcia, and Cyclone Debbie, and is an active member of the Queensland State Emergency Service.

• Overview of current challenges faced in the broad Disaster space with the context of data
• Summary of projects in the Disaster domain carried out in CSIRO Data61 with modeling and big data analytics at its core
• Model Data Fusion and how this can be applied effectively in the Disaster domain
• How can distributed cloud computing help with responding to uncertainties associated with disaster predictions
• Challenges for the future

Dr. Mahesh Prakash is a Senior Principal Research Scientist and Head of Group at CSIRO Data61. He leads a team of 40 Scientists, Engineers and Software Professionals developing and applying scalable Computational Modelling and Data Analytics capabilities for a range Environmental and Industrial Systems. He has more than fifteen years of experience in developing, integrating and applying computational models and analytics in the environmental, disaster and emergency management and sustainability domains including areas as diverse as climate extremes and adaptation, bushfires, flood inundation, air pollution modelling and monitoring analytics, urban heat island analytics and land use infrastructure planning. His passion is in developing integrated data, modeling and analytics strategies that can be applied at scale. To this end, he has developed strong client linkages with the industry and government at various levels both in Australia and overseas.

• Alongside emergency service providers; Insurers and their associated supply chain can play a key role in disaster response efforts
• Having identified limitations and delays within traditional loss adjusting models; Kate will discuss the emergence of technologies (particularly georadar) that can be used to quickly, accurately and cost effectively assess major damage after catastrophes, particularly post cyclonic and flood damage such as escape of liquid, ground movement, and landslides
• How damage can be prevented and mitigated ahead of major events through the use of georadar within the builder warranty market

Censeo has provided on the ground assessment support after every major disaster across Australia and New Zealand for the past 11 years including Cyclone Debbie, Cyclone Yasi, the Black Saturday Bushfires and Christchurch Earthquakes.

At the age of 35 Kate privatized Censeo from the ASX, and under her leadership has partnered with the largest geosystems provider globally (Hexagon Group) to implement leading edge inspection technology; typically used within mining and aerospace; to disrupt the Loss Adjusting, Disaster Response & Insurance markets.

Prior to purchasing Censeo, Kate worked as a Senior Manager for Australia’s largest Insurers, gaining first-hand insight into the devastating impact that major weather events have on households and communities.

In 2016 Kate studied Strategic Leadership at Harvard, and her game-changing approach to disrupting traditional business models has resulted in being named 2016 Emerging Entrepreneur of the Year, 2017 Finalist – Channel 7 Business Person of the Year (Lord Mayors Business Awards), and was recently announced by Business News Australia as one of Brisbane’s Top 40 Under 40!

• Discuss how reliable drones can affect the workflow and productivity of rescue teams during the occurrence and aftermath of disasters
• Gain insights into how drones will address issues such as surveillance and monitoring task
• Explore experimental applications of drones for humanitarian disaster relief that can push the boundaries of how aerial imagery technology can reshape the ability to respond to disaster rapidly

It was after the second presentation that both Josh and David Masefield (co-founder) found they shared a mutual passion for drones and identified gaps in the industry. From this conversation, they have since founded the World Drone Challenge.  The underlying theme of the event is for teams to deliver some form of humanitarian relief to what would be isolated remote or regional communities in a post-natural disaster scenario, taken directly from Josh’s experiences during the 2011 Floods impacting Toowoomba, Brisbane, and the greater Lockyer Valley.

Since creating the World Drone Challenge, Josh has been invited to present webinars to wide range of audiences (and mediums) including the beef and cattle industry, maths and science students at Flinders University and has recently been invited to present to the Australian Intelligent Transport Systems Summit.  He has also written and contributed to a number of articles and has been interviewed on a number of occasions regarding his insights into the impact of drones on multiple industries.

• Communication is the key to effective disaster management and recovery
• Emergency management systems are necessary, but rely on clear, reliable, believable communication to be effective
• Building community resilience through preparedness
• Establishing the “source of truth” well ahead of the event
• Ensuring those on fringe of disaster impacts are not overlooked during recovery

Donna is also the Chair of the International Association of Public Participation (IAP2) Australasia.

• Preparation and training: Remembering prior lessons learned/preparing yourself to be agile and adaptive/golden rules
• The aftermath of an emergency/disaster: Dealing with media scrutiny & enquiries, and remaining resilient in your personal and professional life
• Finding the new ‘normal’ of life – Moving on after and using the lessons to make you a better coordinator, controller, and commander

He was Regional Director for the CFA Eastern Metropolitan Region between December 2010 and October 2014 (leading a team of around 3000 volunteers and 120 staff supporting 46 Brigades). Following that, he was appointed an Executive Manager with the Fire & Emergency Management Team at CFA HQ leading the team developing CFA’s new Business Model and then seconded to Emergency Management Victoria as Program Director – Community Safety Infrastructure in 2015. In February 2016 he was appointed as Deputy Chief Officer – Capability with the Victoria State Emergency Service and is currently developing the VICSES Operational Capability Strategy. His portfolio responsibilities include IMT development within VICSES and our multi agency contribution.

In his capacity as Deputy Chief Officer with VICSES, he has undertaken duties as VICSES State Agency Commander and multi-agency State Response Controller, reporting to the Victorian Emergency Management Commissioner and was actively involved in the strategic operational management of the 2016 Victorian flood and storm campaign event. As a CFA officer, David performed the role of a team leader in the State Control Centre’s Strategic Risk & Consequence Team, supporting the Commissioner in the response to major incidents. He has also undertaken various roles in major incidents including the 2002/03 North East & Gippsland Fires, 2006/07 Great Divide Complex Fires, 2008 Cranbourne Methane Gas Incident, 2009 Victorian Black Saturday Fires and the 2010/11 Victorian Floods.

David also spent 3 years as a Volunteer Fire Fighter with Berwick Brigade and 28 years as a volunteer with VICSES (having performed duties as rescue crew leader, unit operations, and training officer and, until his appointment as a DCO, was an active member of the State Support Unit).

David’s formal qualifications consist of the following:

• Graduate Diploma of Executive Leadership (Policing & Emergency Services)
• Bachelor of Arts (Police Studies)
• Graduate Certificate in Management
• Advanced Diploma of Public Safety (Community Safety)
• Advanced Diploma in Emergency Management

• Traditional media owners are fighting to survive in a world where social media and technology allows people to participate in, comment on, and create content as a means of communicating with each other. What’s happening?
• Survival of the fittest – How Radio has remained innovative throughout its life by using social and online media
• Since the introduction of social media, traditional media (especially radio) coverage has turned into hyper fast news cycles. What impact is this having on the coverage of natural disasters?

Anthony Frangi is an award-winning Media and Communications strategist with more than 30 years’ experience in media management, programming and presenting, journalism education and communication.He is currently Managing Director at Pop Up Radio Australia designed for the conference, trade

He is currently Managing Director at Pop Up Radio Australia designed for the conference, trade show, and event market. Anthony was General Manager and Content Director for the Fairfax Radio Network in Brisbane between 2012 and 2015 and a content director, broadcaster and trainer for the Australian Broadcasting Corporation (ABC) between 1988 and 2008. From 2009 to 2012 Anthony worked at The University of Queensland (UQ) as Director Learning, Engagement, Innovation & Development for the School of Journalism and Communication. He created the first 24/7 online radio station for UQ and coordinated World Press Freedom Day Radio for UNESCO in 2010. Anthony continues teaching in journalism and communication at UQ today.

Anthony is a regular speaker and trainer on media and natural disasters, including guest speaker at the 2015 UN Regional Workshop on Social Media & Disaster Risk in South Korea; UQ School of Public Health and at the Reimaging Resilience Speakers Series in Brisbane. He has conducted media and disaster workshops in India, Vanuatu, Tonga and the Solomon Islands. He also co-authored a disaster reporting teaching module for London-based Commonwealth Broadcasting Association (2012-2013).

Anthony is an author of three books, ‘Radio Toolbox – A guide to getting started in radio in the digital age’, published by AIBD in 2010 and Palgrave Macmillan in 2012; ‘So you want Media Coverage’, published by UQP and ‘Presentation Skills for Business and Job Interviews’, 2017. Anthony is highly regarded in the private and public sector as a speaker and trainer in media, communications and professional development.
His dedication to helping the community has earned Anthony state and national media awards.

Case Study: A Collaborative Approach to Regional Emergency Management Training and Exercise

• Multi-agency committee made up of representatives from Police, Fire, Ambulance, Health and Human Services, State Emergency Service, Department of Environment Land Water and Planning & Local Government
• Sub-Committee to Regional Emergency Management Executive Committee (REMEC)
• Emergency Management Training and Exercise Strategy
• Assist with multi-agency exercises
• Assisting with conducting multi-agency exercises – Apollo13, Red Alert
• Manage a lessons learnt register
• Training and Exercise Schedule / Calendar

Ian is one of only 14 International Association of Emergency Ian is one of only 14 International Association of Emergency Managers (iAEM) – Certified Emergency Manager (CEM) in Australia.

Ian is the current Chair of the Barwon South West Regional Emergency Management Training and Exercising Committee and has been involved in organizing and conducting the training of over 160 staff from various agencies as Emergency Management Liaison Officers (EMLO’s).

During his time as Chair of this committee he was on the organising committee and Exercise Director for the BSW Regional Exercise Red Alert, which was awarded the: 2016 IAEM-Global Partners in Preparedness Award and the 2016 IAEM-Oceania Partners in Preparedness Award was awarded to the Barwon South West Regional Emergency Management Training and Exercise Committee, for its development of Exercise Red Alert, an exercise involving more than 30 agencies in that region of Victoria, Australia. Exercise Red Alert involved all local governments, emergency services, and recovery agencies to assess their knowledge, preparation, response to and recovery from a period of extended heat.

Ian has been involved in many incidents throughout Victoria and interstate, which include the 2006 Alpine Fires, 2008 Floods in East Gippsland, 2009 Black Saturday Bushfires, 2010/11 Victorian Floods, 2010 Perth Hailstorm response, 2015 Christmas Day fires in the Otway Ranges and 2016 Floods and Landslides in Western Victoria.

Ian is also a member of the iAEM CEM Global Commission, serving in the position as Vice Chair for the Asia and Oceania Regions.

• Responding to the various challenges of recovery, and embracing the magnitude of amount of aid provided by the national government and international/local communities
• Highlighting the role of social capital in the ability of communities to withstand disaster, rebuild infrastructure, and maintain its foundation
• Disseminating information to communities with an abundance of social capital to minimize the migration of people and valuable resource of the area

Kate Brady is the National Recovery Adviser for Australian Red Cross Emergency Services, where she is responsible for coordinating the development of all recovery services and activities undertaken around the country. In this role, Kate has also worked on disaster recovery efforts in every state and territory in Australia, and with the New Zealand Red Cross to support the Canterbury earthquake recovery efforts.

Kate is also currently undertaking a Ph.D. at the University of Melbourne looking at the things that help most during recovery from emergency affected people’s perspectives.

Prior to her role in the national team, Kate headed up the Red Cross Victorian Bushfire Recovery team, which was developed to support community recovery following the 2009 Victorian bushfires.

In 2010, Kate was awarded a Churchill Fellowship to look at long term recovery in the USA, UK, and China.

Prior to joining Red Cross, Kate has worked with young people in protective care and in various roles for the Media, Entertainment & Arts Alliance and the UN International Labour Organisation in Geneva.

• Evaluating the potential risks and dangers present using the wealth of information derived from global disasters of the past decade
• Explore how these findings can be improved, identify remaining research needs, and discuss disasters within the broader context of sustainable development
• Review the influences that shape your system for disaster planning and response, the effectiveness of local emergency agencies and communities, and the level of professionalism in the field
• Understand the difference between technology advances vs natural disaster breakouts, and examine the impact of technology on disaster management and recovery programs

Chris holds a Master’s degree in Disaster Preparedness and Reconstruction and is a Certified Practicing Project Director (CPPD) with the Australian Institute of Project Management (AIPM).

Chris has a keen interest in resilient infrastructure, and disaster preparedness and mitigation projects. He has extensive experience in successful projects for organizations such as the NSW Office of Emergency Services, Energy Queensland, and Queensland Fire & Emergency Services.

Chris has also worked in the response, recovery, and reconstruction effort to major natural disasters such as Cyclone Yasi, Cyclone Marcia, and Cyclone Debbie, and is an active member of the Queensland State Emergency Service.

Kate Brady is the National Recovery Adviser for Australian Red Cross Emergency Services, where she is responsible for coordinating the development of all recovery services and activities undertaken around the country. In this role, Kate has also worked on disaster recovery efforts in every state and territory in Australia, and with the New Zealand Red Cross to support the Canterbury earthquake recovery efforts.

Kate is also currently undertaking a Ph.D. at the University of Melbourne looking at the things that help most during recovery from emergency affected people’s perspectives.

Prior to her role in the national team, Kate headed up the Red Cross Victorian Bushfire Recovery team, which was developed to support community recovery following the 2009 Victorian bushfires.

In 2010, Kate was awarded a Churchill Fellowship to look at long term recovery in the USA, UK, and China.

Prior to joining Red Cross, Kate has worked with young people in protective care and in various roles for the Media, Entertainment & Arts Alliance and the UN International Labour Organisation in Geneva.

In this workshop, you will outline:

• The many benefits (economic and otherwise) of disaster mitigation projects;
• The different types of project to improve critical infrastructure resilience; and
• How to take an idea and turn it into enhanced disaster resilience in the real world

With case studies from Australia and overseas, this workshop will whet your appetite for the significant advantages to society that investing in critical infrastructure resilience brings, and give you strategies for progressing your own critical infrastructure resilience goals.

Post-Forum Workshop B: Building the Resilience of Local and Regional Communities to Disasters

• Enhance the capacity of communities to prepare for, and withstand the effect of natural disasters
• Discover emergency volunteering – building capability and capacity
• Emergency risk management, mitigation, and measurement across the Prevention, Preparedness, Response, and Recovery
• Building resilience through community engagement
• Enhancing emergency management capability through continuous improvement and an evidence-based approach

She spent four years doing this work in the most austere and war-torn environments in the world. During this time, she dealt with the emergency response and recovery activities for major incidents including aircraft (rotary and fixed wing) crashes, fuel storage facility fires and multi casualty terrorist attacks.

Lisa’s expertise is globally recognised. She has presented at technical meetings and conferences led by US Department of Defense (US DoD), UK Ministry of Defence (UK MoD), North Atlantic Treaty Organisation (NATO), US Central Command (CENTCOM), Defense Logistics Agency (DLA) and the International Air Transport Association (IATA).

Six years ago Lisa moved to Australia where she founded Phoenix Resilience. Phoenix Resilience projects have facilitated the design and implementation of a Business Continuity Management System in compliance with the Standards ISO 22301:2012 and AS 3745-2010 for a major commercial property in the Brisbane CBD. This assignment included running multi-agency exercises for the Eagle Street precinct in preparation for the G20 in November 2014.

Other projects include a full review of the Business Continuity Framework and Crisis Management arrangements for a Queensland Government Agency; design of a resilience program for a Foundation, Investment Fund and software developer; managing the exercise program for a Local Council; cyber resilience assessments and counterterrorism planning for commercial clients.

In the last years Lisa has designed several innovative organisational resilience concepts based on her extraordinary experiences. Their purpose is to significantly reduce the complexity of resilience programs and increase the efficiency and effectiveness. She presents these concepts at various forums and conferences including the Business Continuity Institute Australasia Summit (Sydney 2016) and Australia New Zealand Disaster and Emergency Management Conference (Gold Coast 2016, 2017).

Lisa volunteers her time to contribute to improving the resilience of organisations by facilitating educational business continuity events on behalf of the Business Continuity Institute (BCI), contributing to the Risk Management Institution of Australasia (RMIA) Special Interest Group that is doing research on Organisational Resilience and writing for The Strategic CFO Magazine.