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Executive Education
Clariden Leadership Institute
Effective Project Management and Multi-Tasking Techniques for EA/PA (Melbourne)
Lizzie Wagner
The Lizzie Wagner Group
Lizzie Wagner, The Lizzie Wagner Group
  • Finalist for the Telstra Business Women’s Awards for her work in building stronger and more productive business communities across Asia Pacific
  • Awarded the Australian Lifetime Achievement Award for her outstanding leadership, distinguished contribution and inspiration to the vocational education and training (VET) sector. She also clinched the International MAXI Awards and BOMA Australia Awards
  • Acclaimed business coach with over 30 years of experience training C-level executives, EA/PAs, HR leaders and department heads on project management topics
  • Some of her clients include AMP, Minter Ellison, Westfield, Lendlease, Institute of Chartered Accountants, National I-Med network, Park Hyatt Hotel Group and leading Australian Government Departments including Department of Defence, Australian Taxation Office and many more

 

Lizzie Wagner is an acclaimed business coach with over 30 years of experience providing practical professional development training for major private and government organizations in Australia and internationally. She has trained thousands of individuals including C-level executives, HR leaders and department heads on topics including stakeholder engagement, project management, communication and negotiation skills, self-improvement and leadership in the workplace. Some of her clients include The Tradies Group, Department of Defence, Institute of Chartered Accountants, Park Hyatt Hotel Group, Westfield, The Australian National University and many more. She has also rolled out national training initiatives on topics such as dealing with workplace stress, creating a positive work environment and team building.

 

Her expertise in business, corporate training and staff management has been recognized with international and national accolades such as being the finalist for the Telstra business women’s Awards, Lifetime Achievement Award, the International MAXI Awards and BOMA Australia awards.

 

Having a reputation for providing excellent practical solutions to businesses through her trainings, she is regularly featured in radio interviews and television programs such as Australian Broadcasting Commission, The Canberra Times, The Financial Review and The Sydney Morning Herald.

 

Testimonials

 

"Lizzie Wagner was amazing, ver engaging and professional. It was an eye opening experience for me and it made me think about what I want to do in the future in my career." - Tanya Frech, Productivity Commision

 

"This is better than any other course that I have attended before. Lizzie is an excellent facilitator. The whole package is well prepared and covered all the necessarry areas/topics that I needed to know about project managment. Useful tools for future reference being shared too. That's outstanding." -Marhaini Hosni, Department of Health and Human Services

Program Summary

Many EA/PAs are now valued members of senior teams within the company and work alongside their CEOs in much more of a project management and leadership role. No longer restricted to administrative tasks, they are required to think strategically and multi-task on major projects that aid business growth.

 

Designed for EA/PAs, this comprehensive 2-day program is designed to provide you with solid knowledge and successful strategies on effective project management skills and equip you with powerful multi-tasking techniques to boost your work efficiency and performance.

 

Led by Lizzie Wagner, acclaimed business coach with over 30 years of experience empowering EA/PAs, she will show you how to conceptualize, draft, present and execute a masterful project plan and build a highly effective project framework that aligns with time, costs, resources and your organization’s business objectives. You will also grasp the essentials in managing project constraints, lifecycle control and project risk strategically while providing strategic support for your stakeholders throughout the project timeframe. Furthermore, you will master effective multi-tasking and time management techniques to maximize your performance efficiency and the strategy to deliver concise, confident and influential communication for successful stakeholder buy-in.

 

Packed with real-life case studies and interactive discussion sessions, you will leave this program with comprehensive and in-depth knowledge on effective project management and multi-tasking techniques to enhance your work performance and productivity to emerge as a strategic partner to your management.



Programs, dates and locations are subject to change. In accordance with Clariden Global policy, we do not discriminate against any person on the basis of race, color, sex, religion, age, national or disability in admission to our programs.

Introduction

Many EA/PAs are now valued members of senior teams within the company and work alongside their CEOs in much more of a project management and leadership role. No longer restricted to administrative tasks, they are required to think strategically, multi-task on a variety of tasks across multiple functions, while providing support and contribution to the overall function and business growth. However, Harvard Business Review uncovered that more than 50% of EA/PAs face difficulties in project management and are unable to cope with the heavy workload, which are also often outside of their regular job scopes.

 

The problem here is that most EA/PAs are unable to clearly identify their role in project management and ineffective in handling multiple tasks. In addition, they faced difficulty in planning the project timeline, parameters and identifying key stakeholders. Many of them also highlighted their ineffectiveness due to poor time management and multitasking ability and failure to support stakeholders in thinking and planning ahead for business growth.

 

Without in-depth knowledge and good application techniques of effective project management and multi-tasking skills, companies may face project delays, miscommunication, misunderstandings and adverse business impacts.

 

Designed for EA/PAs, this comprehensive 2-day program is designed to provide you with solid knowledge and successful strategies on effective project management skills and equip you with powerful multi-tasking techniques to boost your work efficiency and performance.

 

Led by Lizzie Wagner, acclaimed business coach with over 30 years of experience empowering EA/PAs, she will show you how to conceptualize, draft, present and execute a masterful project plan and build a highly effective project framework that aligns with time, costs, resources and your organization’s business objectives. You will also grasp the essentials in managing project constraints, lifecycle control and project risk strategically while providing strategic support for your stakeholders throughout the project timeframe. Furthermore, you will master effective multi-tasking and time management techniques to maximize your performance efficiency and the strategy to deliver concise, confident and influential communication for successful stakeholder buy-in.

 

Packed with real-life case studies and interactive discussion sessions, you will leave this program with comprehensive and in-depth knowledge on effective project management and multi-tasking techniques to enhance your work performance and productivity to emerge as a strategic partner to your management.

What You Can Expect

By the end of this program, participants will be able to: 

  • Establish the key tools required for successful project and event management
  • Understand your role and the essential team roles and responsibilities
  • Identify resource constraints and risk factor that may hinder the success of the project
  • Collating the right team, contractors, coordinators
  • Create and define the concept and effectively setting up action plans for smooth execution
  • Perform a project needs assessment and write goals, requirements, and deliverables
  • Effectively plan the project timeline, parameters and identify key stakeholders
  • Build a project framework that aligns with time, costs, resources and project objectives
  • Manage project constraints, lifecycle control and project risk 
  • Perform confident, influential and effective communication 
  • Identifying and adapting to your stakeholders’ communication style 
  • Monitor and maintain a robust project
  • Multi-task effectively and prioritize conflicting task 
  • Support stakeholder in thinking and planning ahead for business growth

Who Will Benefit Most

This course is designed for all administrative professionals from any industry who is involved in project management and requires effective multi-tasking skills within the organization including Executive/Personal Assistants, Executive Secretaries, Administrative Assistants, Secretaries, Office Managers/Administrators, Research Assistants, Media Assistants, Editorial Assistants, Marketing Assistants, Legal Secretaries and Department Coordinators.

Program Outline

DAY ONE MORNING

 

Introduction

  • Outline the day- From concept to completion
  • Understanding the role and duties of a project manager and team
  • Discuss the current workplace project and events, culture of your organization and or stakeholders/clients; matching expectations and competencies
  • Strategies for pitching and implementing your planned project
  • Planning and contracting/engaging your team
  • Group activities

 

The Project/ Event Management Set Up and Completion Essentials

  • What is the goal of the project/event?
  • Conceptualizing, writing, presenting and selling a masterful project/event plan
  • Setting budget, costing structures, accounting and spreadsheets
  • Establishing timelines for the project and scheduling services after the project completion
  • Create a workable estimate, understanding your team establishing areas of competencies, deliverables, tasks, and processes
  • Using project management software packages or methodology
  • Group activities

 

Building Your Project Event Team

  • Effective communication style, verbal, written, meeting using interpersonal effectiveness skills, understanding personality types and how to deal with them. 
  • Building rapport within your team
  • Defining your leadership style reflective of the organizational culture, key stakeholders or client culture
  • Negotiation tools and resolving internal or contractor conflict to ensure remaining in budget and timelines
  • Active listening inclusive of verbal and non verbal communication
  • Mapping the project and delegating areas within the team
  • The art and science of project, stakeholder and contractor, team meetings
  • Group discussion/role play

 

DAY ONE AFTERNOON

 

Communicating with Influence, Achieving Stakeholder and Gaining Team Buy In

  • Getting your message across with active ruminative questions, probing questions, clarifying questions to source and meet the needs and essential areas of desired outcomes and team competencies
  • Communicating in a compelling way to further strengthen rapport building and get your message across using active listening
  • Extracting the right information to move forward with the project, getting your message across with active listening
  • Using techniques to deliver your communication with clarity and conciseness.
  • Obtaining buy in
  • Dealing with media, PR, marketing and mailing lists

 

Setting A Budget
  • It is all about the money
  • Defining your role as project manager and cost associated
  • Establishing a budget with precise timeline deliverables and contingency plan
  • Technical expertise versus emotional intelligence, where does common sense kick in
  • Build a status report and budgetary updates or constraints
  • Status meetings and reports on budget progression
  • Understand how to read, produce a spread sheet and translate it for anyone who asks what it's about
  • How to set up and facilitate a communications plan on budget

DAY TWO MORNING

 

Understanding and Outlining the Process

  • How will you and your client determine if the project is ultimately a success, establishing measuring tools and matching to desired outcomes collated and presented at onset
  • What returns monetary or branding will you and your clients see as a result of the project?
  • Who will come on board to participate from the client side?
  • What range of services, contractors, advertising, internal media does the project or event require?
  • Whom on your or the client team has expertise on the project or event?

 

Multi-Tasking

  • Prioritizing and working out schedules for efficiency
  • Working on and to deadlines
  • Diarizing and checklists
  • Creating efficiency without a ton of paperwork
  • Tools for simplifying the process
  • The art of delegation
  • Time contingency planning and coordinating
  • Time management matters

DAY TWO AFTERNOON

 

Building Project Management Skills – Conclusion

  • The ultimate how to guide
  • Planning and controlling projects
  • Building partnerships with executives and managers
  • Selecting you team and staffing within areas of competencies
  • Interacting with various departments and a wide range of people
  • Managing complex long term projects
  • Wash up reporting
  • End of project communications
  • Review case studies

A session to create and workshop a project or event, lay the foundations, create a plan and action. This is a working as a team session highly interactive and delivering an end result.

 

The Wrap Up Process

  • Being a part of a project team can be fun and creative, for managers and teams alike
  • Enjoy the process
  • Working with and nurturing your team and the experts internally and externally
  • Gaining and maintaining a team for future projects – it is not what you know it is who you know
  • Gaining mentorship or being a project/event mentor
  • Being a leader, embrace your team
  • Ensuring to include your team in any brainstorming, budget changes, contingencies and discussions related to estimating projects and in all warp up and wash up reporting

CFOs Leadership :
Experience Clariden
Discover how our leadership program has shaped the perspectives of CFOs across Asia
 
Venue: Intercontinental Melbourne The Rialto
Date: 23-24 Oct 2017
Faculty: Lizzie Wagner
Early Bird 1: AU$2,195 (by 28 Aug 2017)
Early Bird 2: AU$2,395 (by 25 Sep 2017)
Regular Fee: AU$2,495
Group Discount: 2nd participant get 10%, or register 3 participants and 4th participant get a complimentary seat
(1 discount scheme applies)
Contact: mandy.denver@claridenglobal.org
 
 
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