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Executive Education
Clariden Leadership Institute
Hostage Negotiation (SG)
Professor Karl Roberts
Western Sydney University
Professor Karl Roberts, Western Sydney University
  • Professor and Chair of Policing and Criminal Justice at Western Sydney University and Adjunct Professor of Criminology and Criminal Justice at University of Massachusetts and University of The South Pacific, Fiji
  • FBI trained hostage negotiator and Certified Expert Witness who provided training and advice to over 400 major police investigation worldwide
  • Published recent article on “Should We Negotiate with Terrorist Hostage Takers?” for The Conversation

Karl Roberts is a forensic psychologist and is a Professor and Chair of Policing and Criminal Justice at Western Sydney University in Sydney, Australia. He is also an Adjunct Professor of Criminology and Criminal Justice at the University of Massachusetts USA and Adjunct Professor of Pacific Policing at University if the South Pacific, Fiji.


His areas of expertise are within the field of interpersonal violence and law enforcement investigation with a focus upon the behavioral assessment of offenders, investigative interviewing, negotiation by law enforcement, risk assessment and risk management. He has done work on the risk identification and management of violent crimes such as terrorism and extremist violence, stalking and honor violence and the investigation of these crimes by law enforcement.


Karl also has an expertise in investigative interviewing by law enforcement and other agencies and has published a number of papers on this. In recent work, Karl did a threat assessment of terrorists and the role of honor in violent crime in the United States. He works closely with the law enforcement and other agencies throughout the world providing training and advice to investigations and has provided advice to well over four hundred major police investigations worldwide. He is certified as an expert witness in the UK and by the New South Wales Supreme Court.


Recently, together with colleagues from the London Metropolitan police, he published a guide for law enforcement to the investigation and management of honor based violence, named Honor based violence: Policing and Prevention with CRC press. In addition, he has edited a collection of academic papers on Honor based violence with colleagues from the UK, USA and Australia.


Working with Lorraine Sheridan, Karl developed a stalking risk identification tool for use by law enforcement and other agencies which is now the standard stalking risk tool for all United Kingdom Police forces. He is in the process of piloting this in the United States.



Program Summary

In this comprehensive and interactive two-day executive program, you will learn how to develop your knowledge in the psychology of handling hostage situation and hostage negotiation as well as how to enhance your skills as a hostage negotiator. You will also be equipped with up to date, evidence based overview of assessment of hostage situation and hostage takers that will help you to strategically plan an impactful negotiation. Participants will also be enlighten by the lessons learnt from recent events such as the Lindt Café Sydney siege in Australia. You will gain insights on the different strategies practiced in negotiation against particular groups such as the extremists.

Programs, dates and locations are subject to change. In accordance with Clariden Global policy, we do not discriminate against any person on the basis of race, color, sex, religion, age, national or disability in admission to our programs.


Hostage negotiation appeared to be known as one of the most effective developments in law enforcement where 95% of the situations dealt with this strategy are resolved peacefully without fatalities. However, the recent Lindt Café Sydney siege has sparked a controversial debate on whether to enforce the hostage negotiation strategy against terror group who defies logic. In this case, the implementation of the “contain and negotiate” strategy to deal with the terrorists seemed to have failed and many suggested that the police should be more aggressive. On the other hand, police tactical assaults would increase the risk of casualties and result in a loss of opportunities for peaceful resolutions whereby the casualty counts could be misused by the terror group for propaganda purposes. This makes hostage negotiation all the more important as it would provide more time for detailed assessment of the situation which helps with planning and acquiring appropriate resources for tactical assault, or even secure the release of some hostages.


Led by FBI trained hostage negotiator, Professor Karl Roberts who has trained and consulted over 400 major police investigations worldwide, you will be guided on developing your knowledge in the psychology of handling hostage situations, hostage takers as well as hostage negotiation methods that will enhance your skills as a powerful hostage negotiator. This program will also equip you with up to date, evidence based overview of the assessment of hostage situation and hostage takers in order to provide you with a strategic plan to implement an impactful negotiation. You will also learn the dynamics of a hostage situation that would lead you to work seamlessly with your team.


At the end of the 2-day program, you will be able to determine different types of negotiation strategies to be implemented for different situations, particularly against the extremist via case study from the Lindt Café Sydney siege that Professor Karl has studies on.

What You Can Expect

  • Gain insights on the psychological factors that are relevant to hostage situation
  • Build effective communication strategies for successful negotiation
  • Discover key hostage responses and impact upon negotiation
  • Evaluate psychological assessment of situations and impact on negotiation strategies
  • Identify effective negotiation strategies when applied to different types of hostage taker
  • Enhance your ability to identify factors relevant to negotiable and non-negotiable situations
  • Learn the psychological impact of hostage situations on negotiators, hostage takers and hostages

Who Will Benefit Most

This comprehensive executive program would best suit those new to hostage negotiation, police officers, corrections officers, psychologists working in corrections or mental health, individuals working in public safety, members of the security industry, individuals working within the military.

Program Outline


Session 1 – History and Development of Host Hostage Negotiation

  • History of hostage negotiation and crisis management

Session 2 – Characteristics of Hostage Situations

  • Typologies of hostage takers
  • Psychology of crises and crisis management
  • Effects of hostage situations upon hostages
  • Stockholm syndrome
  • Lima syndrome

Session 3 – Psychology and Assessment of Hostage Situations

  • Psychological assessment of hostage situations and hostage takers
  • Characteristics of negotiable and non-negotiable situations
  • Risk assessment
  • Triggers
  • Indicators of subject surrender
  • Indicators of volatile situations

Session 4 – Hostage Situation Dynamics

  • Phases in hostage situations
  • Group dynamics and hostage situations
  • Stress and the negotiator



Session 5 – Effective Negotiation Methods

  • Models of negotiation
  • Communication strategies in negotiation
  • Role of empathy and rapport development
  • Active listening
  • Getting past ‘no’
  • Influence and persuasion

Session 6 – Negotiating With Special Populations 1

  • Negotiating with suicidal hostage takers
  • Negotiating with antisocial personalities

Session 7 – Negotiating With Special Populations 2

  • Negotiating with mentally ill individuals
  • Negotiating with suicidal individuals

Session 8 – Negotiating With Extremists

  • Techniques in handling negotiation with extremist hostage takers



CFOs Leadership :
Experience Clariden
Discover how our leadership program has shaped the perspectives of CFOs across Asia
Venue: Shangri-La Hotel, Singapore
Date: 28 - 29 Nov 2017
Faculty: Professor Karl Roberts
Early Bird 1: S$2,595 (by 2 Oct 2017)
Early Bird 2: S$2,795 (by 30 Oct 2017)
Regular Fee: S$2,895
Group Discount: 2nd participant get 10%, or register 3 participants and 4th participant get a complimentary seat
(1 discount scheme applies)
Note: GST is applicable to participants from Singapore registered companies.
Contact: stefanie@claridenglobal.org
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