Home  |  About Us   |   Be Our Speaker  |  Terms & Conditions  |  Connect With Us
Executive Education
Clariden Leadership Institute
Managing Organizational Change and Renewal for Directors and Senior Management (SG)
Ms Felicity J. McRobb
Faculty Director
Ms Felicity J. McRobb, Faculty Director

 

  • Founding Member (Asia Practice), Insigniam Performance
  • Consulted, coached and trained some of the most senior executives around the world for over 20 years
  • Head of graduate programs in London for a leading global education company where she and a team of three expanded its U.K. business by a factor of twenty in just two years

 

Felicity is the founding member of Insigniam Performance’s Asia practice since 1993, a leading management consultancy committ ed to breakthrough performance. She has consulted for, coached and trained senior executives and company leaders around the world, working with over twenty-fi ve nationalities throughout Asia, Europe, The Gulf and the United States. Over the last twenty years, she has had the opportunity and privilege of working with some of the most senior leaders across a broad spectrum of industries. Felicity has also worked with senior leaders throughout the developing world, in villages in Bangladesh, India and Africa, designing strategic roadmaps with them and leading the fi rst hand transformation from poverty to self-sustaining communities. Prior to joining Insigniam Performance in Hong Kong, Felicity was head of graduate programs in London for a leading global education company where she and a team of three expanded its U.K. business by a factor of twenty in just two years.

Program Summary

In this two-day senior management leadership program, you will learn how to successfully manage changes in your organization and eventually leading the change initiative to a transformational one. You will discover how to create a compelling vision and climate for successful organizational change, develop a robust change management plan and powerfully communicate the need for change and mobilize people to be committ ed and aligned in executing a shared vision. Participants will also learn from Harvard Business School case studies on how successful companies such as Apple have led successful change management plans and transformation changes in their organizations. Finally, you will discover how to sustain these changes and build improvements to create transformational changes. Through hands-on experience and in-depth analysis drawn from real-life examples, you and your peers will leave with new perspectives and tangible action plans for leading change in your organizations.

 

This program will be led by Felicity McRobb – a Founding Member of Insigniam’s Asia practice. Felicity has previously led and facilitated the following programs: ‘Executive Director’s Leadership Program,’ ‘Leading a High Performance Organization,’ and ‘Coaching for Extraordinary Results,’ in both Singapore and Sydney, Australia. Her programs have consistently become one of the most highly-rated executive programs at Clariden.



Programs, dates and locations are subject to change. In accordance with Clariden Global policy, we do not discriminate against any person on the basis of race, color, sex, religion, age, national or disability in admission to our programs.

Introduction

There are numerous studies that show more than 66% of change initiatives fail or even worse, create a new set of problems. A Deloitt e & Touche study indicates that the reasons most oft en cited for these failures are:

  • 60% – Resistance to change 
  • 42% – Limitations of existing systems 
  • 39% – Lack of executive consensus 
  • 28% – Lack of senior executive champion 
  • 28% – Unrealistic expectations 
  • 26% – Lack of cross-functional project team 
  • 25% – Inadequate team skills 
  • 18% – Ancillary staff involved too late 
  • 13% – Project charter too narrow

 

In summary, many of these issues that lead to failure in change and renewal initiatives involve people. A traditional strategic plan is a piece of the puzzle – the elusive pieces of the puzzle center around leadership’s failure or inability to engage the people throughout the organization in the case for change. This lack of engagement has real impacts on business results, growth and shareholder expectations. It is imperative that there is a critical mass of people throughout the organization who not only understand the case for change, but are actively leading the changes.

 

This program will give you the executive tools, competencies and skill sets to signifi cantly elevate your prowess in leading successful organizational change. You will learn how to design a reliable roadmap to engage the important individuals and stakeholder groups throughout the organization. You will have practice in inspirational leadership that will allow you to generate leadership at all levels of the organization – people aligned and committ ed to accomplishing rapid and unprecedented results.

What You Can Expect

You will learn the critical skills and tools to design and implement change. This is a highly participatory and practical program. The secret to success is in your participation and the application of what you learn.

 

In this intensive two-day executive program, you will learn how to:

  • Design a case for change that will give you competitive advantage, whether or not you have a “burning platform.” 
  • Establish a sense of urgency to accomplish the changes 
  • Create a leadership coalition committed to leading the changes, and aligned on a set of objectives 
  • Design an organizational context to empower the changes 
  • Define ‘breakthrough results’ and the kind of leadership required to produce unprecedented results 
  • Draw up a plan to engage key stakeholders from various cross functional groups to lead the vision
  • Overcome people’s resistance to change 
  • Plan and execute the three key phases of successful change 
  • Make complex change manageable and break it down into ‘bite-sized’ pieces 
  • Install a culture with high levels of trust, accountability and performance 
  • Communicate eff ectively to accomplish your objectives, inspire and motivate yourself and others
  • Rapidly resolve issues, problems and obstacles 
  • Practice acknowledgement and appreciation – the most under-utilized leadership tool

 

 

Who Will Benefit Most

This executive program is designed for:

  • Directors, Vice Presidents, Managing Directors, Managing Partners, Senior Directors, Senior VPs, General Managers and C-Level executives who have strategic responsibilities in their organization and are seeking the critical tools to “how to’s” to change their organizations for competitive advantage 
  • HR Leaders in organizations who are involved in implementing organizational changes or are advising their C-level executives on successful strategies to implement changes
  • High potential global leaders and senior executives who are leading and managing teams, and wish to be able to engage people across their organizations in new possibilities that produce unprecedented results

Program Outline

The promise of this program is to give you the skills and tools to design and implement change. This is a highly participatory and practical program. The secret to success is in your participation and the application of what you learn.

 

DAY ONE

 

08:30 - 09:00          

Registration & Morning Coffee

 

09:00 - 10:30          

The Case for Change

  • Introductions: Why we are here. What you can expect from these two days
  • Designing ‘The Case for Change’ whether or not you have a “Burning Platform.”
  • Establishing a sense of urgency
  • Why 66% of change initiatives fail

 

10:30 - 10:45

Break

 

10:45 - 12:15

Creating a Leadership Coalition Committ ed to Leading the Changes, and aligned on a Set of Outcomes

  • Developing a shared vision 
  • Creating an organizational context to empower the changes 
  • Breakthrough changes require breakthrough leadership 
  • Defining ‘Breakthrough’ and the kind of leadership required to accomplish it

 

12:15 - 01:30

Lunch & Networking Break

 

01:30 - 03:15 

The Power of How Your Message is Received

  • What can get in the way of your success and how to deal with it
  • What people hear versus what you say
  • Elevating your success in “gett ing your message across” and people being excited about the changes

 

03:15 - 03:30

Break

 

03:30 - 05:00

Developing a Plan to Engage Individual Stakeholders and Stakeholder Groups

  • How to choose the individuals and stakeholder groups
  • Speaking the vision in many diff erent ways
  • The three key phases of a change initiative
  • The activities in each of the three phases

 

DAY TWO

 

08:30 - 09:00

Registration & Morning Coffee

 

09:00 - 10:30

Developing a Critical Mass of People Across The Organization to Lead the Vision

  • The power of a compelling future 
  • Taking a stand for what the future holds 
  • Making a complex change manageable and breaking it down into bite-sized pieces

 

10:30 - 10:45 

Break

 

10:45 - 12:15

It All Boils Down to the Actions People Stop Doing and Start Doing

  • Retiring old practices 
  • Designing new team and organizational practices to anchor the changes 
  • Committed versus uncommitt ed speaking and listening

 

12:15 - 01:30

Lunch & Networking Break

 

01:30 - 03:15

Developing Short Term, Long Term and Medium Term Wins

  • Accountability, Responsibility and Integrity 
  • The language of action: Requests and Promises 
  • Monitoring the changes and making the necessary course corrections

 

03:15 - 03:30

Break

 

03:30 - 04:50

How to Rapidly Resolve Inevitable Breakdowns (Interruptions to Your Commitment)

  • Distinguishing breakdowns from problems and upsets 
  • Coming up with creative and fast solutions 
  • Acknowledgement and appreciation - critical leadership tools 
  • Breakthrough practices 
  • Conclusion and values from the two days

 

CFOs Leadership :
Experience Clariden
Discover how our leadership program has shaped the perspectives of CFOs across Asia
 
Venue: Mandarin Oriental Singapore
Date: 27 - 28 Nov 2017
Faculty: Ms Felicity J. McRobb
Early Bird 1: S$3,390 (by 2 Oct 2017)
Early Bird 2: S$3,590 (by 30 Oct 2017)
Regular Fee: S$3,690
Group Discount: 2nd participant get 10%, or register 3 participants and 4th participant get a complimentary seat
(1 discount scheme applies)
Note: GST is applicable to participants from Singapore registered companies.
Contact: gwen@claridenglobal.org
 
 
More Programs
Analyzing Root Cause of Incident Trends and Implementing Effective Corrective and Preventive Actions (Perth)
- Mike Allen
Identifying Strategic Acquisitions and Structuring Successful M&A Deals (Switzerland)
- Thomas Kessler
M&A Financial Modeling (Switzerland)
- Thomas Kessler
Building and Sustaining an Effective Board (SG)
- Seamus Gillen
M&A for Board of Directors (SG)
- Thomas Kessler
View All Programs >
 
 
   
Home | About Us | Be Our Speaker | Press Release | Terms & Conditions | Connect With Us
Copyright © 2011 Clariden Global, all rights reserved.