Agenda

TIME AGENDA
09:00 Conference Introduction by Chairperson
Highlights on Conference Day 1 Key Sessions
rachel-hill-rounded Rachel Hill
Managing Director
Hill Consulting HRS
Member of AHRI
Employee Experience Journey Mapping:

Your Guide To Crafting & Mapping A Transformational Employee Experience Journey

09:10

Opening Keynote Address 

What Successful Companies Do Differently in Employee Experience: Case Studies of Top Experiential Employee Experience Organizations

  • Discover  how successful companies create deeper connection to their organization’s success, especially with the Millennial generation
  • Instead of forcing people into outdated workplace practices, how do they redesign work around their people by focusing on three environment: culture, technology and physical workspace
Martin-Cowie-rounded

Martin Cowie
People & Development Director

OMD Australia
Mumbrella Award for Culture 2013, 2016 & 2017

09:50

Keynote Address: Human-Centred Transformation – The Energy and Skills for Change

Statistics show that few organizations excel at change, with the pace of change driving record incidences of burnout and impact mental health at an unprecedented scale. With transformation budgets often significant and strategically important, your organization can not afford to get this wrong.

Using design thinking methods, ex-Head of Employee Experience at Telstra and Founder of Energx, Sean Hall has found that at a people level, the root cause of this is not people’s attitudes to change but simply that most people are energy depleted.

The key to successful transformation lies in building the collective energy in teams and organizations to prepare and sustain them through the period of transition.

  • An introduction to the capability of energy intelligence – the foundation for collective energy
  • How to assess the level of energy depletion in your organization and whether your people are ‘fit for change’
  • How to use a data-led approach make precise investments to lift collective energy
  • Designing human-centered learning experiences your people will love and millennial’s demand
Sean-Hall-rounded Sean Hall
Former GM. Employee Experience / Founder
Telstra / Energx
Renowned TEDx Speaker
10:30 Morning Refreshments & Networking Session
10:45

Case Study: Using Design Thinking to Transform Employee
Experience

  • Share some of the latest thinking and practices of “experience transformation” and discuss the current challenges and issues
  • Harnessing employee feedback to listen, learn and respond to employee experience friction points
  • Sharing key learnings from blending Design Thinking with Agile delivery
Cassandra-rounded Cassandra Goodman
GM Experience Transformation
Australian Unity Limited
11:30

Best Places to Work – How Physical Workspace Design Can Influence Employee Experience

  • How do you create a physical environment where everyone wants to come to the office?
  • The physical environment is important but its not the whole thing if you want to build a great culture
  • Why change from a traditional workplace to an activity based workplace? What difference does it really make?
  • Driving in innovation and collaboration through physical workplace design and how this links to business
    strategy
  • The importance of workplace flexibility and technology
  • AbbVie is the only pharmaceutical company who has ranked in the top 20 companies Great place to Work
    for the last 5 years
Susan-rounded Susan Jennings
Human Resources Director
AbbVie
12:15 Designing Employee Experience Journey to Achieve Happiness, Optimism and High Performance

  • Uncover how happiness, optimism and positivity literally change the physiology of the brain
  • Discuss a roadmap to overcome evolutionary bias to negativity
  • Develop new neuromas that default to the positive
Amy-rounded Amy (Amy Richards) Singe
Executive Director People & Culture
Melbourne Racing Club
13:00 Networking Luncheon
Improving The Employee Experience Implementation: Actionable Insights & Case Studies
14:00

Case Study: Mapping the Employee Experience of Emerging Talent

  • Share insights into preeminent emerging talent program to attract and retain the best IT talent in the market
  • Preparing for the future of work by attracting talent from untapped markets
  • Utilizing mapping of the employee experience to identify key moments that matter
  • Gaining leadership buy-in to help drive program success

14:45

Case Study’s GM Holden:
Investing in Key Touchpoints where Employee Experience has the Greatest Impact

  • How Employee Experience During On-Boarding Can Create a Culture of Deep Connection and Drive Impact
  • Navigating the pitfalls of change implementation successfully
  • Addressing human needs, solve human problems, and achieve human goals
  • Understanding in-depth the constraints, needs and demands of the business
  • Creating pragmatic solutions that address immediate and future needs
  • Measuring the impact and benefit of change to the business
Jamie-rounded Jamie Getgood
HR Director
GM Holden
2017 Australian ALEA Leader / Manager of the Year
15:30

Case Study of the Westpac Group:
Building a Strong and Differentiated Employee Experience Brand and Learning Culture

  • Learn from Westpac’s Case Study how leaders adopted the Growth Mind-set principles in practice
  • Hear how Westpac is fostering a culture of trust, robust feedback, true collaboration and coaching
  • Listen to the journey of ditching the performance rating and the bell curve, adopting a new approach to performance, development and reward for all our staff
justine-cooper-rounded

Justine Cooper
Head of HRBP, BT Platform & Investment
Westpac Group

16:15 Afternoon Refreshment & Networking Session
16:30

Improving Employee Experience with Authentic Leadership

  • Provide leaders with an understanding of past and changing trends of succession planning
  • Examine succession planning process in order to explore whether or not their current strategies will be sufficient for the near future
  • Discover other areas of talent management for healthier leader bench strength
Toby-Naylor-rounded Toby Naylor
Leadership Development Lead
IAG
17:00

Interactive Expert Speaker Panel:
Shaping and Executing the Employee Experience Journey

  • Building up your diverse set of experts managing the employee experience, from office design to recruiting to internal communication to training and development/learning and more
  • How to craft a strategy to support the employee experience such as
    o Budget, culture and leadership buy-in
    o Data and insights plays a role
    o Creativity plays a role
    o Measurement play a role too and more etc
rachel-hill-rounded

Moderator:

Rachel Hill
Managing Director
Hill Consulting HRS
Member of AHRI

Robert-Brierley-ROUNDED

Panelists:

Robert Bierley
Head of Human Resources
PACCAR Australia
Employer of the Year in the Victoria Training Awards

Peter-McMahon-rounded

Peter McMahon
Head of Culture and Capability
Bank of Queensland

17:45 Q&A Session & Closing Remark by Conference Chairperson
17:50 End of Day One Cocktail Reception
Champagne-networking-session-300x150

After a long day of learning, benchmarking, and planning, unwind and mingle with your HRMA peers.

TIME AGENDA  
09:00 Highlights on Conference Day 2 Key Sessions by Chairperson  
rachel-hill-rounded

Rachel Hill
Managing Director
Hill Consulting HRS
Member of AHRI

 Engage Your People, Ignite Your Business in the New Generation
09:05 Fire-Side Chat: Designing a Meaningful Employee Experience for Multi-Generational & Diverse Workforce

  • Recognize the shift in global understanding of diversity and inclusive (race, ethnicity, gender, sexual orientation, religion affiliation, generation, disability, personality type)
  • Analyze the advantages and challenges of diversified workforce and its impact on productivity
  • Best practices in achieving workforce diversity in a multi-generational workforce and drive key performance
  • Prepare for the future of work in mind
 
Melissa-rounded Melissa Williams
GM People & Culture
Powerlink Queensland
09:45 How Technology is an Enabler for Improving Employee Experience: HR Chatbots, Advanced Analytics, and Automation

  • Incorporating the use of methodology in communicating and developing workspace design and employee experience
  • Emerging technologies such as social network, electronic badges and other digital platform that provide new insights about how people interact with each other and use physical space
  • Create a greater openness to the outside world of the company’s wall, including external network and partnership, crowd sourcing and contingent talents
 
Rhonda-rounded Rhonda Brighton-Hall
Founder & CEO / Director
MWAH / AHRI
HR team of The Year
10:30 Morning Refreshments & Networking Session
10:45 Case Study:
How to Become a Purpose-Lead Organization and Leverage Your Company Purpose to Drive Company Performance and Employee Experience 
Bringing purpose to work. Recent research has highlighted the importance of companies having a clearly articulated company purpose. It is no longer enough for companies just to have a financial agenda. A clear purpose is not only important for company success, but it also enables employees to thrive and perform in alignment with company priorities.In this session, you will learn how to identify your organizational purpose and bring it to life through the employee experience. You will learn the importance of creating a link between company purpose and individual purpose in the workplace. Gain real life insights from Adshel’s two year journey as a purpose-led company and apply these lessons learned to your own organization.
Franck-Appleby-rounded Franck Appleby
People & Performance Director

Adshel Australia and New Zealand
11:30 Bringing the Power of Personalization to Better Experience: How Personalization Can Shape Employee Experience

Companies selling products recognize a data-led personalised approach is of mutual benefit for themselves and their customers. As a consumer, we all expect personalised experience from brands. However, this philosophy is yet to be widely adopted in our workplaces.  Personalisation in the workplace ensures precious resources such as time and money align to the right employee motivation and improves the employee experience.

The best way to personalize the employee experience is through:

  • Analytics to understand market, workplace culture and employee needs
  • Tools and technology
  • Career pathways and continuous learning
  • Reward and recognition
  • Networked relationship culture
Raechel-Gavin-rounded Raechel Gavin
Group Executive, People & Culture

Quantium
Top 100 Graduate Employer 2017
12:15 Networking Luncheon
13:30

Interactive Roundtable Series:
Session 1: Creating a Human-Centered Digital Employee Experience

Olly-Bridge-rounded

Olly Bridge
Head of Health & Wellbeing
Medibank

Session 2: Millennial Engagement Experience at Workplace

Session 3: Creating a Human-Centered Digital Employee Experience

Beverly_Honig_rounded

Beverly Honig BA LLB MBA
Chairman
Honeylight Enterprises Pty Ltd
Winner of Top 200 “Leading Business of Tomorrow”

Session 4: Changing Workplace Culture 100 Days at a Time

Leith-Wiblen-rounded Leith Wiblen
GM People and Culture

Queensland Airports Limited
ASX 100 Listed and Fortune 500 Organization
14:30 Creating EVP that Resonates with Employee, Aligns with Employer Brand Message, and Deliver a Concrete ROI

  • Providing with a framework on how investing time and resource to ensure employee experience is right for employee, customer and the organization
  • Measuring ROI of a well-articulated EVP
  • Discover the effective way on how employee experience lives up to the EVP
  • Achieving sustainability through cross-functional partnership
  • Using social media platform that resonates with your internal audiences to disseminate the employer brand message
Robert-Brierley-ROUNDED

Robert Bierley
Head of Human Resources
PACCAR Australia
Employer of the Year in the Victoria Training Awards

15;15 Afternoon Refreshment & Networking Session
15:30 Who Owns the Employee Experience?

  • HR owns it or, on the other end of the spectrum, every single employee?
  • Discover the employee experience structure to understand the specific pain points impacting their
    customers and employees
  • Using the tried and figured-out specifics of company policies, action and corporate culture that provide a great experience to the employee and more specifically, identify those that lead to unhappy experiences
Dan-rounded Daniel Murray
Sought-After Speaker, Master Storyteller
Emphathy Consulting
16:15 Interactive Expert Speaker Panel:
The Future of Employee Experience, Digital Economy, and the New Realities of Work

  • How leading organizations are preparing for the future of work and responding to digital opportunities and challenges
  • Key focus areas for successfully implementing and managing a modern and truly global employee engagement strategy
  • Practical actions can take today to engage your people in dynamic environments
rachel-hill-rounded

Moderator:

Rachel Hill
Managing Director
Hill Consulting HRS
Member of AHRI

Panelists:
Melissa-rounded Melissa Williams
General Manager People and Culture
Powerlink Queensland
Michael-Whitbread-rounded Michael Whitbread
Associate
JONES DAY
Leith-Wiblen-rounded Leith Wiblen
General Manager People and Culture
Queensland Airports Limited
ASX 100 Listed and Fortune 500 Organization
Beverly_Honig_rounded

Beverly Honig BA LLB MBA
Chairman
Honeylight Enterprises Pty Ltd
Winner of Top 200 “Leading Business of Tomorrow”

17:00

Q&A Session & Closing Remarks by Conference Chairperson

TIME AGENDA
10:00-16:00 Future Offices and Next Generation Workplace Site Tour

Workplace environments are becoming a significant driver of culture, innovation and effectiveness. Some of the world’s most innovative companies including Google, Facebook and Amazon, are at the forefront when it comes to workspace design.

In this Future Offices and Next Generation Workplace Site Tour, you will have the chance to experience site visits to some of Sydney’s most dynamic, innovation workplace environment adopted by forward-thinking smart organizations such as WeWorks. This unique site tour will bring you to experience first-hand the inner workings of these organizations, how physical workspace influence employee experience, cultures, organization structure, system, and processes which have enabled them to achieve their sustainable growth and on-going innovations.

wework1

wework3