Global Speakers


Dimitra Zographos

Award Winning Executive Assistant of the Year 2015

The EA Circle

  • Recipient of the Page Personnel EA of the Year Award 2014
  • Australia’s Top EA of the Year at The CEO Magazine’s Executive Awards 2015

For Melbourne and Sydney Sessions:

Dimitra is a passionate award-winning Executive Assistant, keynote speaker and facilitator. She is one of the most senior and accomplished executive assistants in the business who demonstrates great authority and leadership in supporting the business and its senior leaders in a range of industries with national and international portfolios. During her 20 years in the field of Executive Support, Dimitra has worked alongside a number of high profile senior executives. She has extensive experience in corporate boardrooms, and has worked in a number of industries.

In recognition to her passion and commitment to the EA role, Dimitra was awarded 2nd at the Executive PA Magazine 2010 Awards, won both the Page Personnel EA of the Year Award 2014 and Australia’s Top EA of the Year at The CEO Magazine’s Executive Awards 2015, which is one the most important and prestigious events on the business calendar. Dimitra was for a number of years on the Advisory Board in Melbourne for the Executive Assistant Network, is involved in many local and global networks and is a member of The EA Circle, an exclusive circle of influence of senior EA’s.


Lizzie Wagner

Managing Director

The Lizzie Wagner Group

  • Finalist for the Telstra Business Women’s Awards

For Melbourne, Sydney, and Brisbane Sessions:

Lizzie Wagner is an acclaimed business coach with over 30 years of experience providing practical professional development training for major private and government organizations in Australia and internationally.

Her expertise in business, corporate training, coaching, and staff management has been recognized with international and national accolades such as being a finalist for the Telstra Business Women’s Awards, Lifetime Achievement Award, the International MAXI Awards and BOMA Australia awards.

Having a reputation for providing excellent practical solutions to businesses through her trainings, she is regularly featured in radio interviews and television programs such as Australian Broadcasting Commission, The Canberra Times, The Financial Review, The Sydney Morning Herald, Channel 10, Channel 9.


Helen F Williams

PA of Audit CB&W and Public Speaker

National Australia Bank

  • 2013 Outstanding Contribution to my Profession – Lifetime Achievement Award

For Melbourne, Sydney, and Brisbane Sessions:

Helen has a diverse employment background, having worked for small and large organizations within the private and public sector, as well as running her own secretarial business for 10 years.

Her roles at NAB involve providing high-level support to various senior executives’ with their ever-changing diary commitments, organizing complex travel itineraries, arranging meetings and events and managing financial transactions for the team e.g. budget, expenses, accounts payable.

Mentoring is a passion for Helen where she mentors PA’s at NAB and externally.


Megan Green

Executive Assistant

Alfred Health

  • Page Personnel Australian Executive Assistant of the Year 2016

For Melbourne, Sydney, and Brisbane Sessions:

Technologically savvy and an advocate for innovation, Megan Green is the Executive Assistant to the Executive Director Information Development, eTQC Program Director and Chief Medical Information Officer at Alfred Health. Megan provides every aspect of the day-to-day administrative EA office-management duties and is secretary to six Governance Committees and two Executive Committees. She is also heavily involved in recruitment; event-management and corporate leadership.

With more than 10 years’ experience behind her, Megan has the unique ability to remain excited and determined to be the very best in her field, proving just that when she recently won Australia’s Best EA of the Year award 2016.

As an early adopter of the ‘paperless office’, Megan has championed the opportunity to embrace technology for the Executive Assistant. In addition to her technical and administrative expertise, Megan’s strengths lie in developing and maintaining business relationships, innovation, strategic planning, and communication.

Megan maintains superior management capabilities and support; encourages and debriefs with her Executive. This achieves outstanding workflow, efficiency, and organizational strategy, as well as ensuring she achieves both mental and physical wellbeing for both herself and her manager. This allows her to maximize and achieve superior outcomes. The integrity Megan provides is of the utmost importance to her and she nurtures; encourages; works on and treasures this every day by using high emotional intelligence; patience and empathy.


Katrena Friel

Founder & CEO

Australian Institute of Office Management

  • International Speaker, Award Winning Author, Corporate Trainer, Executive Coach

For Melbourne, Sydney, and Brisbane Sessions:

Katrena has over 15 years’ experience working with thousands of EAs and PAs across Australia and the Asia Pacific Region.

She is an international keynote speaker, fully qualified corporate trainer, executive coach, and award-winning author with over 25 years’ experience, delivering sessions around the world. Her expressive approach will energize and challenge your behaviors, beliefs, and thinking.

As an expert in personal and professional development, she thrives on helping people escape their current thinking in an express fashion. She will enable you to have a giant leap forward in your evolution and ensure you become an expert in your field of excellence.


Anna-Lucia Mackay

Group Managing Director

HCM Global

  • Award-Winning Management Educator,
  • Best-Selling Author of The Four Mindsets, Finalist for the Telstra Business Woman

For Melbourne, Sydney, and Brisbane Sessions:

Anna-Lucia is the best-selling author of “The Four Mindsets – How to Influence, Motivate and Lead a High-Performance Team” and a Moderator for Harvard Business School in the areas of Leadership, Influence, People, and Performance.

Anna-Lucia was educated in the United Kingdom, Middle East, and Australia, in the fields of Business Management and Adult Education and holds accreditations in emotional intelligence and neuroscience.

Over the last 20 years she has consulted to numerous corporations globally and in 2012 was recognized for her work – as a finalist in the top category for the National Telstra Business Women’s Awards.

Today she is an international speaker, Managing Director for HCM Global and serves as a board member for several organizations.


Ruth Kilah

C-Suite EA & Project Manager


For Melbourne, Sydney, and Brisbane Sessions:

Ruth is the Executive Assistant to the Chief Financial Officer and the Chief Information Officer for GE Australia, New Zealand & Papua New Guinea. She is responsible for organizing the professional lives of both executives, managing their teams, projects and numerous events for each function.

Commencing her career with GE in 2012 as an Executive Assistant, in late 2014 Ruth took on the additional role as Project Manager for an internal GE project initiative, called PowerHouse. Utilising existing business relationships to engage key business stakeholders, she has driven the PowerHouse initiative from initial concept, design, and structure, to leading the continual implementation of varied and complex business improvement projects. This role involves constant interaction with the CEO, GE business leaders and customers and managing numerous project teams.

In addition to her EA and Project Manager roles, Ruth also mentors GE employees in graduate Engineering, IT and Finance roles and also runs workshops open to all GE Australia employees, around time and email management.


Ingrid Bayer

Founder & CEO

VA Institute EA

For Melbourne, Sydney, and Brisbane Sessions:

Ingrid Bayer is a thought leader, transformational thinker, and one of the brightest minds in the VA Industry today.

For over 30 years, Ingrid has worked across many industries including, Photography, IT, Entertainment, Stockbroking, Legal, Real Estate, and Medical.

In 2008, Ingrid started operating as a Virtual Assistant from her home office in regional New South Wales, Australia. Within two years, she had grown her business to include managing and overseeing a team of VAs.

Her sound knowledge of business administration, together with her ability to think outside the square, facilitate conversations around ‘possibility’, and then move forward to implement winning processes and ideas ensures her clients’ success.

Ingrid now devotes her time to working strategically with the Australian VA Industry and its stakeholders and specializing in working with EAs and PAs from around Australia, and around the world, in making the transition to becoming a successful VA.

Ingrid’s passion and life purpose is to make a tangible difference in the lives of VAs and their clients by uncovering and exposing the ‘elephant in the room’; that is, identifying the missing ingredients in the VA toolbox in a way that empowers, transforms and inspires the VA Industry and its stakeholders to be the best, expect the best, and deliver the best beyond mere technical skills.


Emma Bannister

Founder & CEO

Presentation Studio Australia & UK;

For Melbourne, Sydney, and Brisbane Sessions:

With over two decades of Visual Design experience and ten years as founder and CEO at Presentation Studio, Bannister’s view is radically different. Passionate that powerful presentations consist of more than just visual design – she teaches a new way of thinking – Visual ThinkingTM.

Visual Thinking is a method for integrating the essence of a presentation’s message into a visual representation. In Bannister’s workshops and speaking engagements, she teaches audiences how to apply Visual ThinkingTM along with insights into communication and industry trends. Sharing her knowledge in an approachable, entertaining way, Bannister gives audiences practical tools for transforming their presentations – and their careers.

Companies including Telstra, Westfield, Microsoft, Qantas, Yahoo, NAB, CommBank, and Pepsico have hired Bannister and her team to create powerful presentations, gaining the competitive edge to win high-stakes, multi-million dollar pitches.


Jennifer Robson

Former EA to CIO


For Melbourne, Sydney, and Brisbane Sessions:

Jennifer Robson is a highly professional and trusted Executive Assistant with a wealth of experience working in high profile public and private operations. Over a career spanning more than three decades, she has excelled at providing the highest quality support and advice to a range of Australian and international executives. Throughout her career, Jenny’s positive outlook and professional demeanor have enabled her to quickly establish trust and effective relationships with a wide variety of internal and external stakeholders.

Beyond her busy day-to-day EA role, Jenny still finds time to be a trusted adviser and mentor to the next generation, sharing her insights and experience through her active participation in professional networks and industry associations.


Natalie Bennett

Associate Director

Page Personnel

For Melbourne Session:

Natalie Bennett, Associate Director for PageGroup specializes in the recruitment of Senior EAs into the Melbourne market. With over 10 years’ recruitment experience working across London, Perth, and Melbourne within the office support sector. Throughout her career Natalie has successfully launched new teams for PageGroup, managing national accounts and leading complex recruitment projects. Natalie prides herself on her honesty, passion and wealth of knowledge within the office support sector and looks forward to sharing her insights with you all at the conference


Michaela Walsh


National Asthma Council Australia

For Melbourne Session:

Michaela Walsh is an Executive Assistant and governance professional currently working with the CEO and board of directors of a national not-for-profit organization. Her previous roles include Assistant Company Secretary, Project Manager, Lecturer, and Board and Executive Secretary. Michaela holds a first class honors degree in Applied Science from The University of Melbourne, as well as certificates in governance, and has been a member of the Governance Institute of Australia since 2015. Her professional interests include project management, information technology, board and corporate governance, and risk and contract management.


Ros (Boucher) Cardinal

Managing Director, Coach, Speaker, Author, Facilitator and Organizational Development Specialist

Shaping Change

For Melbourne Session:

Rosalind Cardinal is the Managing Director of Shaping Change, a consultancy specializing in improving business outcomes by developing individuals, teams, and organizations.

Ros is a solution and results-oriented facilitator and leadership coach, with a career in the Human Resources and Organisational Development field spanning more than 20 years. Ros brings an energetic and proactive approach combined with a wealth of knowledge and experience. Her expertise spans leadership development, organizational culture, team building, change and transition management, emotional intelligence, organizational behavior, employee engagement, strategic direction, and management.

Ros is an outstanding facilitator whose passion is evident in her work. She is able to engage and empathize with her audience while providing challenging insight that encourages people to think outside parameters. She has a unique skill set that combines an incredible depth of facilitation and training capability with strategic understanding. With this, she becomes instrumental in both shaping a people strategy and also then translating that strategy into creative, engaging and high impact organizational initiatives.

Ros is a talented executive and leadership coach, with current coaching clients at Executive and Senior levels in Government agencies, private enterprise, and the community sectors. She is a sought-after guest speaker and subject matter expert at events and conferences.

Ros’ certifications include LSI / GSI / LI and OCI / OEI (Human Synergistics), Mayer Salovey Caruso Emotional Intelligence Test (ebpsych), Myers Briggs Type Indicator Step 1 and 2 (APP), 4Mat Learning Type Measure / Hemispheric Mode Indicator / Leadership Behaviour Indicator (4Mat Aust.) and Political Intelligence (Dattner Grant). Ros is also a certified Change Management Practitioner (Project Laneways), an accredited practitioner in Human Instincts (Hardwired Humans) and an accredited Appreciation at Work facilitator. Ros is a Certified Member of the Australian Human Resources Institute (CAHRI), a member of the Australian Institute of Training and Development (AITD) a Professional Member of the Australian Association for Psychological Type (AusAPT), a member of the Australian Institute of Company Directors (AICD) and a member of the Neuroleadership Institute. She holds a Graduate Diploma in Human Resources from Deakin University, an Australian Human Resources Institute Professional Diploma in Human Resources and has completed the Australian Graduate School of Management Executive Program, Strategic Human Resource Management.

In addition to Ros’ own blog, she is a contributing writer for Leaders in Heels, The Huffington Post and for E-Mile “People Development” Magazine. Ros’ business story is showcased in the 2014 book “Australian Entrepreneur”. Shaping Change was a finalist in 2015, 2016 and 2017 Small Business Champions Awards and Ros was a winner in the 2015 Australian Edupreneur Awards (Business Consulting category). In 2016 and again in 2017, Ros was awarded Leadership Coach of the Year – Australia by Corporate LiveWire in their global Innovation and Excellence Awards. In 2016 Ros released her bestselling book “The Resilient Employee: The essential guide to coping with change and thriving in today’s workplace”.

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Carla Fisher

Executive Assistant to the Chief Executive Officer

BMW Group

For Melbourne Session:

Carla Fisher is the Executive Assistant to the CEO at BMW Group Australia. She has over 15 years’ experience working for Senior Executives across different organizations, mainly in the Banking and Finance sector.

She joined BMW Group Australia in 2016 as the Executive Assistant to the CFO and was promoted after 12 months. Since commencing at BMW Group Australia she has managed small projects to simplify and streamline operational processes and formalized the Board meeting structures.

Carla serves as the key strategic liaison between the CEO and his high profile relationships that he holds. Ensuring the smooth running of the CEO’s office and that the business leaders are focussed on the CEOs strategic direction.

Carla is passionate about redefining herself with each role and acting as a business manager to her Executives.

Carla continues to mentor other Executive Assistants.

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Narrelle Matthey-Aickin

Executive Assistant to the Group General Manager Brand & Marketing

ANZ Banking Group

For Melbourne Session:


Amanda (Pereira) Vinci


APV Consulting

For Melbourne Session:

Amanda Vinci is an Internationally Accredited Coach, Practitioner of Neuro-Linguistic Programming (NLP) and an Accredited EDISC Consultant and Trainer.

With 13 years’ experience as an Executive Assistant, Amanda’s primary focus is developing Executive Assistants, Personal Assistants and Admin Professionals globally who are looking at career progression and career development.

This looks like building leadership capability, elevating communication, building strong partnerships between Executives and their Assistants, challenging Assistants to learn more about the business concerns and transforming Executive Assistants to Organisational Business Partners who have greater responsibilities and in return have greater fulfillment in their career and life.

Whether it be as a consultant creating powerful partnerships between Executives and their Assistants or as a coach and trainer developing Admin Professionals to be true business partners, In both contexts the particular perspective she operates from is enabling people to see something different, or new, that they hadn’t seen before that opens up different actions for them to take which produce the desired results.

Amanda is a life-long learner who continually strives to keep learning in order to provide value to her clients. Her ongoing research includes areas on Neuroscience, Human Behaviour and Psychology of Emotion. She continues to study and research the Patterns of Thinking/Mindset and Behaviour.


Denise Dalgliesh

Senior EA, Founder & Personal Stylist

For Melbourne and Brisbane Sessions:

Denise Dalgliesh, C-Suite EA, and Personal Stylist, started her career in office administration roles, having completed a secretarial course straight out of high school. After joining Myer as EA to the GM of the Women’s Apparel Buying Office, she decided to pursue a long-held love of fashion and study part-time whilst working as an EA in a fashion environment.

Her roles at Myer included her first EA to the GM of Buying role, EA to the GM of the Myer Fashion Studio (which is Myer’s fashion forecasting service) and a stint as a junior buyer. Upon graduation from her studies in Fashion Design and Technology, she left Myer, started a family and ran her own fashion studio for a period of ten years, creating made-to-measure bridal and formal wear. She subsequently re-entered the mainstream workforce and has more than 15 years of experience as a Senior EA, (8 of those at CEO level) in mainly fashion, retail and FMCG related environments.

With a foot firmly in both camps, Denise is still passionate about the EA profession while also pursuing her ‘side gig’ of fashion styling and wardrobe consultation, giving her unique insight into what aspirational personal presentation in the workplace looks like and how to achieve it.


Dominic Siow

EQ Strategist, People Empowerment Solutions

Institute of Management

For Sydney Session:

Dominic is an author and international transformation coach and speaker on the topics of emotional intelligence, leadership, culture transformation and resilience.

In 2006, he co-founded EQ Strategist with a mission to help create workplaces that inspire people to realize their highest potential.

Since then, his work has touched the lives of thousands of people across more than 100 organizations and 11 countries in the Asia Pacific and the Middle East regions.

Prior to his present vocation, Dominic was a senior operations manager for IBM Australia and VP of Product Development at grapevine Technologies. He is happily married and a proud father of 3 children he considers his greatest teachers.

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Kylie Smith

EA to Senior Vice President

20th Century Fox Television

For Sydney Session:


Clare Johnson


Page Personnel

For Sydney Session:

Clare Johnson is the Director of Page Personnel in NSW. Clare has more than 10 years recruitment experience both in the UK and Australia. Clare has worked for PageGroup for 9 years and specializes in the recruitment of Office Support, Customer Service, and Finance Recruitment. Prior to this, she was responsible for HR and Legal recruitment at Michael Page. Clare has a wealth of experience in the recruitment of EAs and Office Support and looks forward to sharing her knowledge in the profession with you at the event. Clare will give you her insight on how to build your personal brand and enhance your earning potential through how you market yourself. Clare will also share her expertise on key strategies that you can implement to drive a positive external brand and how this will help you to maximise your presence in the workplace and beyond.

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Katie Lynn


Knight Frank

  • ANZ Circle of Excellence Award 2015, Executive Committee Top Performer Award 2015

For Sydney Session:


Tania Rizoski

Manager, Business & Membership Services

The Association of Superannuation Funds of Australia Limited

For Sydney Session:

Tania joined ASFA in September 2015 as Executive Assistant to the CEO and was recently promoted to the role of Manager, Business & Membership Services, with a team of 3 staff reporting to her.

In her current role Tania is responsible for:

  • Developing and managing the ASFA membership services and systems;
  • Liaison and Secretariat for the ASFA Member Services Committee, State Executive Committees, and Discussion Groups;
  • Providing strategic executive support to the CEO and overseeing the CEO office;
  • Assisting the Company Secretary and CEO with organization of Board meetings and governance matters for ASFA; and
  • Overseeing the management of the Sydney office.

Formally an award-winning Executive Assistant with over 14 years’ experience within some globally recognized organizations such as Westfield, Colliers, and Arup. While at Arup, Tania founded and Chaired the Arup Regional PA Network which comprises of all the EA’s and PA’s within Arup Australia and Singapore. Tania was nominated for and successfully participated in the Arup Future Leaders Program in 2014 which recognized her as a Future Leader within Arup

Tania still has a strong passion for the EA / PA profession and the development of other EA’s / PA’s. This is demonstrated in her mentoring of EA’s and PA’s internally and externally to the business.

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Megan Haigh

EA to MD & Support Services Manager


  • Finalist for the Executive PA Awards 2017

For Sydney Session:


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Christina Kate Richards


BT Financial Group

For Sydney Session:


Paul Di Michiel

Career Coach

The Career Medic

  • Author of “Fire to Hired, The Guide to Effective Job Search for the Over 40’s”

For Sydney Session:

Paul is an experienced Human Resources professional who has held senior HR roles in his native Australia as well as in Singapore and the United Kingdom for organizations including FedEx, Orange Business Services, and George Weston Foods.

Having experienced job loss himself on 3 occasions during his corporate career, Paul decided on a career change into the career coaching space around 5 years ago. Paul consults to large outplacement organizations such as Lee Hecht Harrison and runs his own coaching business, The Career Medic.

Paul is also the author of ‘Fired to Hired, The Guide to Effective Job Search for the Over 40’s’ and regularly appears in print media on job search related topics. He has also appeared on Sydney radio station 2GB on several occasions as an expert on job search and careers.

Married with four adult children (and an old Burmese cat called Jigsaw), Paul lives in the northern suburbs of Sydney and is an avid photographer (favoring action photography) and has been fortunate to have had many of his photographs appear in magazines and websites.


Robyn Bennett


Team Link Training Ltd

For Sydney and Brisbane Session:

Over the past 13 years, Robyn has led in excess of 500 plus minute taking courses to over 1,000 participants.

Robyn has developed systems and processes in the best way to write minutes and is passionate about sharing these with others who strive to be excellent minute takers. In 2017 she launched her book Minute Taking Madness.

She runs the popular The Art of Minute Taking course at Victoria University, Wellington, New Zealand where it was the top Professional and Executive Development course for 2015 and 2016.

Robyn is a member of the Administrative Professionals of New Zealand Inc and is a previous National President.


Audrey J Nolan

Executive Support Officer & Project Support to Office of Commissioner

Mine Safety and Health and Department of Natural Resource and Mines

For Brisbane Session:

Audrey has more than 25 years’ experience in government and private enterprises in business support and personal assistant/executive assistant roles. She has a Bachelor’s degree in Business majoring in Information Systems.

Audrey ensures that operational and administrative services throughout the business and different projects are maintained, managed and reported on effectively and efficiently. Her major focus is to provide strategic partnering and highly sensitive management support to senior management.


Katie Holpen

EA to Chief Digital Officer


For Brisbane Session:

As Executive Assistant to the Chief Digital Officer, Katie is closely involved with the digital transformation of Aurecon. She is also required to manage a wider global digital group within the company. Having worked with Aurecon for over 8 years, she brings extensive knowledge of the company to her work.

Katie works in an ever-changing, dynamic environment, and outside of her core role is heavily involved in event management, project management, finance, H.R., I.T., travel, and marketing.

Katie is a strong believer that Executive Assistants are most effective working as part of a team and alongside their Executive. Building open, honest and strong working relationships will not only benefit your Executive, but it also makes your role as Executive Assistant so much more enjoyable.


Edwina Graham

EA to Chief Commercial Officer

Victorian Automobile of Commerce

For Brisbane Sessions:

With 15 years’ experience in administration and Executive Assistant roles, Edwina Graham is EA to the Director of Digital and Financial Services at Coles Supermarkets, Australia’s best food retailer. With a love of writing and a keen interest in mentoring and training, Edwina has combined her two passions in life with her very honest and candid blog, Who’s the Real Boss? designed to help and support EAs and administration professionals alike.