Day 1 – 2 August 2017

Creating a Supportive & Sustainable ASEAN Community-Based Healthcare Ecosystem

It is not surprising that many ASEAN countries are finding it hard to cope with the growing ageing population. With relatively underdeveloped public healthcare system and funding issues, providing primary care, Intermediate and Long Term Care (ILTC) services for its citizens has become a very real challenge. To resolve these challenges, the adoption of Community-Based healthcare models that empower the care continuum from hospital to home is the key element in delivering a holistic and comprehensive care for the frail, grey-haired, and vulnerable population.

The first day of the forum will kick start with sessions exploring the current health & aged care landscape in ASEAN and subsequently, the roadmap to improving the national, state and regional level Community-Based healthcare plans. The following sessions will showcase exemplary models of supportive multi-parties Community-Based healthcare partnerships, as well as scrutinise conventional and innovative funding mechanisms in creating more sustainable outcomes. These models & mechanisms help ease the strong reliance on government funding in the healthcare sector, thus enabling delegates to better formulate strategies for Community-Based healthcare reform.

At the end of day one, the forum features a panel discussion, which will examine the key factors in building a seamless integrated patient treatment pathway. Through this panel discussion, delegates will be able to glean insights into co-creating solutions that overcome barriers through a robust integrated Community-Based healthcare service for all.

• Understand the current landscape of the healthcare sector and where the healthcare industry is heading in the ASEAN region
• What are the major challenges and issues for healthcare within the region (in the light of changing demographics, epidemiology and socioeconomic conditions)
• Discuss strategies and approaches towards building sustainable healthcare policies and systems in this region
• How can the public, private and voluntary sectors respond to enhance community-based programmes and services?

• Address the barriers to integrated care in Southeast Asia
• How to increase integration between hospitals, primary care, and Community-Based programmes
• Discover the strategies in delivering seamless & socially-connected healthcare to reduce patients’ admission to Emergency Hospital Unit with Intermediate & Long Term Care (ILTC) Plan in a Community Setting

• Discover how social welfare groups and volunteer services can partner to drive healthcare prevention and monitoring
• Learn how volunteer groups are working with healthcare providers to make healthcare more accessible in rural areas and urban heartlands
• Case study: Singapore Red Cross’ host of humanitarian services for the vulnerable population

He participated in 17 disaster response missions and more than 50 reconstruction and sustainable development projects since 2003.

He was featured by the Asian Development Bank in “Water Champion” series for the month February 2009. He is recognized for his efforts in going beyond the call of duty – the Humanity Award for his active participation in volunteerism and the Courage Star Award for his contributions in responding to the SARS Outbreak.

Concurrently holding the position of Director of Services and Youth, Sahari’s diverse background in the private sector, NGO world and RCRC movement positions him as a uniquely exposed developmental work and disaster management practitioner that also equipped him to champion the causes for humanity.

He is a strong advocator who believe in strengthening character and nurturing Youth Leaders of tomorrow through humanitarian work. He is instrumental of widening the platform for youth participation in community work and mainstreaming civic responsibility. Regionally he is a pioneer Singapore Red Cross representative the RCRC SouthEast Asia Youth Network and has actively provided Singapore Red Cross Youth the opportunities to contribute beyond the shore of Singapore with the aim of moulding them to be a concerned global citizen.

• Understand the role of biological, psychological, and social factors in human health in the context of diseases and illness
• Understand how this model first proposed by psychiatrist, George L. Engel, in 1977 approaches holistic patient care
• Discover an operational example of this approach
• Case Study: Tsao Foundation initiatives in establishing community-based healthcare

• Understand how Predictive Analytics drives Population Health Management
• Understand that data-driven deep diagnostics of the elderly can be employed to create a care platform for pre-emptive and responsive intervention
• Predict and anticipate the impending outbreak of future diseases
• Learn how to prevent chronic diseases and mass outbreak of infectious diseases
• Case study: Review on how Singapore took measures in combating Zika virus in 2016 / Combating the impending outbreak of H5N1 flu epidemic

As a member of the Singapore Zika Study Group, Kiesha contributed spatial statistics and modelling expertise to bolster and supported the Ministry of Health’s strategic team in tackling the national crisis. She is a passionate educator and together with a team, she has conducted several R and biostatistics workshops around ASEAN (University of Public Health in Yangon, Mahidol University in Bangkok, UCSI University in Kuala Lumpur, and SSHSPH in Singapore). She assisted the organising team for several Public Health Thought Leadership dialogues in SSHSPH with Dr Margaret Chan, Professor John Ioannidis and hosted the recent session with Professor Paul Zimmet.

• Discuss what a patient-centric aged care facility looks like
• How to increase patients involvement in their own care management
• Understand how patients can drive their own care delivery
• Learn how including the patient’s voice in planning stages of healthcare can significantly improve patient satisfaction and recovery

Dr Dirk F. de Korne holds positions as Adjunct Assistant Professor at Duke-NUS Graduate Medical School Singapore and Erasmus University Rotterdam, Netherlands. His implementation, research and teaching focuses on the diffusion of quality and patient safety innovations and include business process and systems redesign, human factors and ergonomics, and performance benchmarking. He holds an MSc in Health Policy and Management from Erasmus University Rotterdam and a PhD in Public Health from University of Amsterdam.

• From Single-Service, Multiple-Providers to Comprehensive Services by One Provider
• Understand how this improves access, coordination, and health outcomes for the elderly
• Case Study: Singapore’s 1st Active Ageing Hub, part of the Action Plan for Successful Ageing

• Understand the different types of home-based care available
• Discuss what a patient-centric aged care facility looks like
• Discover the secret behind Singapore’s success in home-care delivery services in Asia Pacific
• Case study: Home Nursing Foundation – Current/ past projects and collaboration with General Practitioners (GP’s) in delivering Home-Based Car

• Design a robust fundraising strategy / financial resourcing plan that aligns with your organisation’s mission and goals
• Create a powerful value proposition and mission for your donors and stakeholders
• Master effective online and offline communicative marketing techniques and best practices to build your stakeholder base

Panelists:

Prior to joining Ren Ci, Pei Lan spent many years in the public sector spearheading numerous projects which covered social service delivery, corporate partnerships, and strategic marketing. Through these projects, she also established extensive working experience with key collaborators across the private, government and non-profit sectors.

Pei Lan holds a Bachelor of Science in Pharmacy (Hons) from the National University of Singapore and was awarded a scholarship to read Master of Science in Education (Learning and Change Management) from Northwestern University.

In 2011, he succeeded O’Joy’s founding Executive Director and has since focused O’Joy’s work on the integration of social, health and community sectors.  This resulted in the expansion of O’Joy’s services from gerontological counselling and clinical case management to Community Mental Health Intervention Teams in 2012 (COMIT is an MOH’s national programme), and in 2013, to Health Oriented Ageing (HOA is O’Joy’s structured art based community care programme, for older residents of Upper Boon Keng area).

Since 2016, to increase O’Joy’s social impact across all levels of the society and financial sustainability, he started working with Singapore’s maturing social enterprise (SE) movement.  In 2017, O’Joy sets up its first 100% owned SE, Jolly Companion Ltd.

He has also spoken on both topic of integration and SE on various platforms including Community Mental Health Forum –  Health & Social Care (Feb 2013), Singapore Mental Health Conference (Oct 2014), Arts in Eldercare Seminar (Sep 2015), LeapForGood Expert Panel First Public Workshop (Jun 2016), Singapore Health and Biomedical Congress (Sep 2016) and Social Service Productivity Dialogue (Feb, 2017)

In 2015, he started working on improving the efficiency and productivity of such integrations.  His works include collaborating and using SAS, a data analytics software, on COMIT’s data and conducting a joint study on the localisation of DOREMI, an EU-funded gaming solution to support older persons, with Serious Games Association and Lee Kong Chian School of Medicine, NTU/London Imperial College.  The results of these and earlier works will be used for further integration with home based gateways for automation of remote monitoring/caring and provision of cyber interaction platform for older persons so that they can age well in the community.

Enjoy a glass of champagne whilst networking with other like-minded individuals on topics that are of most interest to you and fellow delegates.

Day 2 Morning – 3 August 2017

Spearheading the Future of Healthcare Movement: Delivering a Comprehensive HealthCare via the Community-Based Approach

Despite the looming challenges of a global silver tsunami, ASEAN, the global home of the elderly, is filled with burgeoning and promising prospects in its healthcare arena. Various stakeholders from the government, public and private healthcare planners, community groups, and industries are capitalising on the opportunities to come together to enact measures that enhance the accessibility, affordability and quality of healthcare. It is a duty for all who have an interest and stake in the healthcare sector to grow, expand, and develop a wider network of care services within a community.

Day two of the Forum will feature the different models of Community-Based healthcare initiatives in various ASEAN countries and the innovative responses to ageing and chronic diseases in ASEAN. These sessions allow delegates to adapt, adopt and further integrate new-found strategic tactics into their respective countries and communities with the ultimate aim of securing the health of all. Moreover, delegates will examine the various wide-scale Community-Based healthcare efforts in ASEAN which have been augmented with technology-enabled care and home care delivery. These sessions in the forum will empower delegates to improve preventive and therapeutic measures for ASEAN citizens by rolling out safe and cost effective initiatives that encourage ageing in place.

Day two of the Forum will wrap up with a panel discussion, guiding delegates in bringing about accessible and affordable healthcare for all in the region, state, nation and international community. This session in the event will benefit delegates by increasing their care and medical capacity, and help position ASEAN as a quality (yet affordable) medical services hub in years to come.

Models of Community-Based Healthcare in ASEAN & Asia Pacific (Taiwan, Thailand, South Korea, Japan, Indonesia, Malaysia)

• Find out what are the exemplary community-led approaches to community based care
• Learn how community-led approaches have direct positive health impact on community members, public policies and practices of health providers responding to different health needs
• Address the barriers in a community-based healthcare and ways to overcome them in ASEAN & Asia Pacific

• Review the efforts & divisions of the Taiwan Network of Health Promoting Hospitals and Health Services in delivering excellent Community-Based Healthcare Plan

Senior Consultant Physician, Taoyuan General Hospital, Ministry of Health and Welfare Adjunct
A/Prof, School of Med, National Yang-Ming University
Member of Executive Board, International Union for Health Promotion & Education
Chair, International Task Force for Health Promoting Hospitals & Aged-Friendly Health Care
Immediate Past DG, Health Promotion Administration, MOH & Welfare, Taiwan

• Review the efforts & divisions of the Ministry of Public Health of Thailand in delivering excellent Community- Based Healthcare Plan

Dr. Thaworn Sakunphanit is, presently, Program Director of the Health Insurance System Research Office, Health System Research Institute, Ministry of Public Health, Thailand. He is medical doctor with specialty in Internal Medicine, Bachelor degree on Economics and Master of Science on Social Protection Financing. His previously professional working experiences including community hospitals directors, deputy director of Health Insurance Office of Ministry of Public Health and senior expert of the National Health Security Office. He played active role in establishing sickness benefit for the Social Security Scheme in 1990, managing the Medical Welfare Scheme and Public voluntary health insurance (Health Card Scheme) and finally, establishing the Universal Coverage Scheme in 1991 to fulfillment a universal health coverage for Thai citizen. He has involved in shaping national policies on health care reform in Social Security System, Civil Servant Medical Benefit Scheme and the Universal Coverage Scheme. He worked closely with the ILO to develop health care financial models for social health protection schemes and social protection floor in Thailand. He has been appointed as member of Committees and Subcommittees in Ministry of Public Health, other Ministries and Parliament.

He published more than 30 research documents and publications in Thai and English, mainly in health care financing, health care management, health system and policy research. He also provided training and constancy services for social health insurance and other social protection international communities.

•  Review the efforts & divisions of the Ministry of Health and Social Welfare, South Korea in delivering excellent Community-Based Healthcare Plan

•  Review the efforts & divisions of HelpAge Indonesia, Dementia Care in Indonesia as well as the National Strategy of Healthcare Plan, Indonesia

• Strengthening the primary healthcare services towards Universal Healthcare: Malaysian Experience

Prof Dato Hj Abd Rahim Mohamad is a prominent Public Health figure in the country and the region. He joined CUCMS upon his retirement from the Ministry of Health (MOH) Malaysia in 2013. His vast working experience in the MOH has contributed significantly to the development of the Faculty of Cyberjaya University College of Medical Sciences.

Before joining the academia, the Dean had served the MOH for over 30 years. In his last position at the Ministry as the Director of the Planning and Development Division of MOH, he initiated many programmes in promoting the betterment of the country’s health services and has vast experience in healthcare financing. His special interest is developing value-based healthcare and has always been actively involved in the promotion of healthy lifestyles, food safety and health tourism.

• How to support the Elderly’s Ikigai – A Reason for Being – and change them into helpful members in their community by using Community-Based Healthcare in Japan

Dr Sato graduated from the Sapporo Medical University in 1997 to become the first resident of the Hokkaido Centre for Family Medicine (HCFM) which is the first institute in Japan to have a formal family medicine training programme. Post-training, Dr Sato specialised in family medicine and went on to be certified as a Japan Primary Care Association (JPCA) family physician in 2005. Between 2007 and 2011, he trained medical rehabilitation professionals to realise the importance of rehabilitation for family physicians in an ageing society. He was named the representative of JPCA from 2009 onwards. After working in Hokkaido, Okinawa and Osaka, Dr Sato relocated to Singapore in 2011 to serve the Japanese community in the country. He published a book on rehabilitation for family physicians in 2012, and continues to energetically give presentations and conduct workshops on rehabilitation for family physicians. In 2013, Dr Sato presented at the 1st Japan-Singapore Inter-Professional Collaboration(JSIP) Seminar and shared his experiences from Japan on falls precaution. Dr Sato’s areas of interests include family medicine, medical education, medical informatics, medical rehabilitation, geriatrics and in-flight medical emergencies.

• Understand how General Practitioners/Family Physicians and other primary care providers are key to a sustainable healthcare system.
• Learn about the transformation of Singapore’s primary care system and the expanding role of family medicine.
• Discover how the system is moving from cost containment to value enhancement

Dr. Lee is one of the pioneers in field of care integration and care transition in Singapore. Since 2006, he and his team developed various models of transitional care and home care. These new models of care were proven to be effective in various studies that were published in international journals, including 2 landmark randomized control studies which proved the effectiveness of transitional care in Singapore.

Public-Private Partnership Collaboration Models in Executing a Community-and-Population Based Healthcare

• Discover the major public-private partnership models in use today
• Learn how these collaboration models can be utilised in response to mass outbreak of infectious diseases
• Case Study: TBC

Dr Zubin J Daruwalla
Director & Healthcare Lead
PwC South East Asia Consulting

He has shared his insights and expertise as well as presented, spoken, and participated in numerous events revolved around healthcare. These have included local, regional, and international conferences, workshops, panel discussions and working groups.

Zubin is active in the local community and is a big proponent of giving back, volunteering his time as an Executive Committee Member of the Dyslexia Association of Singapore and a practicing clinician at Tayka Medical Centre that provides medical care to the foreign worker community.

• How to live safely, independently and socially-connected through technology-enabled self-management care model
• Reviews on the utilisation of video consultation, apps, and wearable & multimodal sensors in delivering home-based care
• Find out how to deliver point-of-care by engaging patients through social media platform

• Tele-services, who will & who will not use it? Experiences from the 6 months of tele-monitoring trials
• Advantage of tele-monitoring vs current practices
• A.I., Chatbots and Robotics at home in Future

Dr Tan Jit Seng graduated with M.B.B.S. from National University of Singapore, Faculty of Medicine in 2002. he obtained Graduate Diploma in Geriatric Medicine in 2010. He is registered as a Family Physician from 2012. Dr Tan is involved in many aspects of Eldercare work; in the development and piloting of new elder friendly technologies and products, long term care services, training of care givers, and consulting on care homes architecture etc. He is currently running clinical practices in private home care services, an outreach clinic and locuming for a geriatric department in a public hospital.

• Understand the nuanced shift from aged care to dementia care
• Address the challenges of people with dementia who are ageing and ways to overcome them
• Learn how to build a dementia-friendly community for people living with dementia and mental health issues
• Find out what are the support networks that enable community-based dementia care
• Case Study 1: Australia’s national effort – Dementia Support Australia
• Case Study 2: A Proactive Programme to avoid issues before they start: the “Going To Stay at Home Programme

Regarded as one of Australia’s most innovative health and aged care providers, HammondCare founded the Dementia Centre in 1995. With the aim to improve the quality of life for people living with dementia, DementiaCentre of HammondCare is recognized both nationally and internationally as a leading resource and research centre for aged care.

Meredith is an Occupational Therapist and a Senior Consultant (Research and Design) in HammondCare’s Dementia Centre. Meredith has co-ordinated major research projects and developed and directed residential, community and specialist dementia care services. Previously, she coordinated and developed the internationally-acclaimed Dementia Carers Training Program at Sydney’s Prince Henry Hospital, and in the past, has been a past vice-president of the Alzheimer’s Australia NSW, representing the Association at state and federal levels.

She has been involved in providing education and support for carers of people with dementia, residential and community care staff, and undergraduate Occupational Therapy students both in Australia and overseas. Meredith is also a frequent presenter at national and international forums.

Meredith leads the Dementia Centre’s Design portfolio, providing consultancy on evidence-based dementia design and leading the Australian Dementia Design Schools. She has a particular interest in modifying environments and activities to assist people living with dementia to participate in meaningful life activity.

• What is the ideal healthcare continuum for an individual?
• What are the current barriers in realising this ideal?
• What are the solutions to this and how can we finance it?

Panelists:

Senior Consultant Physician, Taoyuan General Hospital, Ministry of Health and Welfare Adjunct
A/Prof, School of Med, National Yang-Ming University
Member of Executive Board, International Union for Health Promotion & Education
Chair, International Task Force for Health Promoting Hospitals & Aged-Friendly Health Care
Immediate Past DG, Health Promotion Administration, MOH & Welfare, Taiwan

• Discover the successful and inclusive organisation culture in Singapore’s two Community-Based Care Centres: Ren Ci Community Hospital & AWWA Ltd
• Examine their community engagement efforts in delivering comprehensive care for the frail and vulnerable population

Prior to joining AWWA, Edwin held Centre Head positions for a day activity centre under the TOUCH Community Services for persons with mild intellectual disability, as well as for RiverLife Centre for Youth.

Edwin holds a Bachelor of Psychology, Graduate Diploma in Social Work and a Postgraduate Diploma in Disability Studies, He is a registered social service practitioner, a therapist in mediated learning experience and solution focus brief therapy. He has also attended the Non-Profit Management Programme for the 21st Century by LKY School of Public Policy and Social Leadership Singapore. He once served as a member of the SSO-FSC (Social Service Office –Family Service Centre) Business Integration Sub-Committee at the Ministry of Social and Family Development (MSF).

Post-Forum Workshop B: Redesigning and Improving the Career Progression Path of the Healthcare Manpower Sector

Key Takeaways:

• Review current skills set needed in the healthcare workforce
• How Redesign of Jobs can help an organisation drive towards lean manpower with quality staff
• How to boost proficiency, productivity and broadly serve areas of needs within the healthcare ecosystem
• Understand how to be future-oriented: Provide education in specialised medical skills which support integrated care management

Mr Stephen Yee is appointed as Senior Group Director of Training at the Singapore National Employers Federation (SNEF) in January 2007. He has been concurrently holding the role as Assistant Executive Director since October 2009. Stephen manages the SNEF Corporate Learning Centre, and assists the Executive Director in various areas of tripartism and operations of SNEF. He also works with consultants in the area of Human Resources (HR) and Industrial Relations (IR) for course delivery and consultancy.

He is also involved in the construct of the PMax program with Singapore Workforce Development Agency where SNEF is a programme partner of the place and train program for employers. In addition, SNEF has been appointed as the Lean Enterprise Development Multiplier in helping small and medium size companies in rolling out strategies in automation, business model and process innovation driving productivity and efficiency. Stephen is in the International Organisation of Employers (IOE) Future of Work panel members representing South East Asia. He is a sought after expert and speaks on numerous platforms and in expert panels for IOE for the last 3 years.

Stephen has an extensive background in training and development. He was the Training Director/ Country Manager at Training Partners from April 2006 to December 2006 and joined SNEF after that. Stephen was the General Manager of One Learning Place, a subsidiary of the National Library Board (NLB), from 2001 to 2003, and had assumed various training positions at i2 Technologies, Hewlett Packard as well as Iverson Computer Associates.

He was awarded a Master in Project Management (Distinction) from the University of Adelaide – Singapore campus in 2006 doing it as part-time.

Stephen is involved in many tripartite committees in particular the HR Task Force for HR certification, trustee board member in Migrant Workers Centre (2011-2015) and Chinese Development Assistance Council Workers Upgrading Unit as an employer representative.

A/Prof Pang is a Fellow of the Academy of Medicine in Singapore and a Fellow of the Royal College of Physicians, Edinburgh. He trained in geriatric medicine in Edinburgh and Newcastle-upon-Tyne in the UK. He has, in the past, served in various administrative roles as Head of Geriatric Medicine in Alexandra Hospital; Chairman, Medical Board of Alexandra and Khoo Teck Puat Hospitals and a former President of the Society for Geriatric Medicine. He continues to chair the Resident Advisory Committee for Geriatric Medicine. He has contributed geriatric expertise to various community services and Ministry of Health and was a recipient of the Healthcare Humanity Award (2005), Public Administration Medal Silver (2012) and National Outstanding Clinician Educator (2016).