Agenda

Main Conference Day 1 \| Wednesday, 24 February 2021
Time	Agenda
09:55	Opening Remarks By Conference Chairperson
	Dimitra Zagraphos Executive Manager The EA Circle

10:00	Embracing The Nature Of The EA Role In The Current Environment – How Will You Continue To Provide Value Add To Your Executive?
	Dimitra Zagraphos Executive Manager The EA Circle

10:30	Crafting Your Role Beyond Your Role Description
	What motivates you How to look for opportunities for greater impact Creating powerful KPIs that are connected to the business concerns Understanding what’s important to you in work and life Know what makes your company tick and what gets in the way of its ticking Get clear about how all the different parts operate together, and – again – what gets in the way of their smooth operation Become knowledgeable about the industry; educate, educate, educate Be able to articulate this as if you were your manager
	Alyssa Brommby Executive Officer to the CEO Digital Transformation Agency, Australian Federal Government

10:50	*Morning Break*

11:05	From Good To Great: EA’s Journey To Extraordinary Contribution And Impact
	Being innovative and involved Guiding and supporting colleagues Maintaining a professional demeanor at all times
	Megan Green Executive Assistant to CEO Reliance Real Estate Australian Executive Assistant of the Year, 2016

11:25	Emotional Intelligence For Executive Assistants
	How EAs can learn to increase their EI, not only in developing their talent for management and leadership within their role, but also to make them more effective in growing that ability to take on additional opportunities.
	Gillian Coutts Country Director and Author Potential Project

11:45	Futureproof EA/PA – Harnessing The Power Of Effective Communication In A Changing Landscape
	Setting the communication expectation in your workplace Successful communication techniques and tools for working remotely Understanding different communication styles Simple strategies to make difficult conversations easier
	Ingrid Bayer Founder & CEO VA Institute

12:05	*Lunch Break*

13:05	Working For The Long Haul: Work Life Balance And Mindfulness
	Work-life balance is being organized using skills and your ability to meet deadlines, being successful at work and at the same time feeling healthy, happy and stress free as you spend enough time on each area of your life that you choose – apart from work, whether it is for family, self-development, networking or simply yourself so you feel fulfilled. This workshop will teach you how to achieve it.
	Dr Elizabeth King Senior Consultant and Facilitator Potential Project

13:25	The Evolution Of The EA/PA
	Lily Costanzo Experienced Executive Assistant Former Executive Assistant to the CEO, WA Super

13:45	Time Management: Prioritizing Your Health & Wellbeing
	Ruth Kilah Founder & CEO Hoxton Hyde

14:05	Finding Ways To Stop Juggling And Start Balancing Your Life
	Tiahna Cornish Executive Assistant to the CEO and Office Manager The North Australian Pastoral Company

14:25	Making And Maintaining Connections With Both Internal And External Key Stakeholders While Working Remotely. Key Tips On Keeping Communication Lines Open
	Narelle Driver Executive Assistant Sydney Water

14:45	Panel Discussion: Shaping The Future Of The EA/PA
	Discovering the qualities that executives find in outstanding EAs Building a positive partnership with executives Setting, managing and exceeding expectations Giving and receiving feedback from both directions Setting performance goals and career aspirations Building skills to further career development as a professional EA Leveraging your skillset to transition into a different role
	Ingrid Bayer Founder & CEO VA Institute
	Tania Rizoski General Manager, Member Services & Operations The Association of Superannuation Funds of Australia
	Ruth Kilah Founder & CEO Hoxton Hyde
	Cara Reil Group General Manager People & Performance GWA Group
	Dimitra Zagraphos Executive Manager The EA Circle
	Maria Ferlito Executive Assistant to Executive Director, Commercial Sydney Olympic Park Authority
	Tiahna Cornish Executive Assistant to the CEO and Office Manager The North Australian Pastoral Company
	Alyssa Broomby Executive Officer to the CEO Digital Transformation Agency
	Narelle Driver Executive Assistant Sydney Water

15:30	Closing Remarks By Conference Chairperson

Main Conference Day 2 \| Thursday, 25 February 2021
Time	Agenda
09:55	Opening Remarks By Conference Chairperson

10:00	Becoming A Subject Matter Expert
	Understanding your executive’s role inside out Knowing how and when you can add further value The difference between irreplaceable and indispensable
	Suzie Manoly Executive Assistant to Group Executive – Finance, Strategy & Transformation Aware Super (First State Super/StatePlus)

10:30	How To Develop And Nurture An Exceptional Partnership With Your Executive Whilst Working Remotely
	Many assistants have found themselves suddenly plunged into working remotely during COVID How to ensure your relationships, productivity and efficiency remain exceptional regardless of where, when and how you work Learn what elements are essential in order to be successful and truly enjoy your role whilst working remotely
	Laurinda Moore Executive Assistant to Chairman IAG

10:50	*Morning Break*

11:05	Post-COVID Thriving In The Challenge Of Change: Managing Change, The Unknown And Difficulties With Resilience & Optimism
	Narrelle Matthey-Aickin Executive Assistant, Group Wholesale Credit Risk ANZ

11:25	How To Create A High Performance Partnership. What Sets A Great EA Apart And How To Improve Your Professional Relationship With Your Boss?
	Melissa Lee Executive Assistant to Founder & CEO COS – Complete Office Supplies

11:45	Speaking Up: Building Blocks To Success
	Have you ever tried to speak up in a meeting and your voice gives way? You’re not alone! Providing some tips for more confident/engaging speaking whether prepared presentation or impromptu speaking engagement (in a meeting, 1:1, etc.) Encouraging to mentally prepare to possibly be called upon to speak in any situation Encourage to look for speaking opportunities in all environments (the more you speak in public and 1:1 situations, the better you will be)
	Lisa Anderson Executive Assistant to Group CEO RACQ

12:05	*Lunch Break*

13:00	The XYZ Effect – Generational Dynamics and Work/Life Balance
	2019 was the first year that the Gen Y “Millennials” and Gen Z “Centennials” form the largest segment of the workforce. This has resulted in a multi generation workforce at present combining all 5 generations at once. Understanding the differences between the generations can be an essential part of working with and managing this dynamic group. What are the five generations currently in the workforce? An understanding of the context surrounding each generation, a preview into each group and tips on how to bridge the gap, & dealing with post-COVID difficulties and the mindset shift needed to adapt.
	Vee Vinci Director Head Quarters Counselling and Consulting

13:30	Resilience Skilling: Why Downtime Makes EAs/PAs More Productive And Happier
	Changing the way you think about downtime can make you more productive and put a smile on your face The hours of work are wearing down our bodies and minds but finding ways to incorporate more downtime into our lives can lead to a happier outlook and increased productivity. Not just any downtime will do though; it’s a case of quality, not quantity Resilience: A Must-Have Skill
	Kellie Harris Business Assistant Environmental Systems Lake Macquarie City

13:50	Afternoon Break

14:00	The Key To How EA & PAs Can Be Most Productive
	Mark Oliver CEO & MD MarkTwo Consulting

14:20	Better Ways Of Working: Optimizing Focus & Mastering Distraction
	Explore smarter, simpler and better ways of working that save time, improve focus and give you more control over your workload. Insights from neuroscience: the brain’s hardwiring for distraction and its significant impact on our productivity. An understanding of the importance of deep work and strengthening our attentional intelligence. How to save valuable time with email and instant messaging.
	Wendy Cole Managing Director iMastery

14:40	Building Your EA/PA Brand: Strategies For Success
	Agnes Balcer HR Project Specialist Prezzee

15:00	Closing Remarks By Conference Chairperson

Agenda

Main Conference Day 1 | Wednesday, 24 February 2021

Main Conference Day 2 | Thursday, 25 February 2021