Main Conference Day 1 | Wednesday, 24 February 2021

Time Agenda  
09:00 Welcoming Speech, Opening Remarks & Thank You Sponsor Speech By Conference Chairperson
09:10 Opening Address
How To Create A High Performing Partnership
  • What does it mean to create a winning partnership?
  • Building trust and mutual respect as a baseline
  • Standards and expectations that build a strong foundation
EA-Meghan-roundedMeghan Beattie
DFP Recruitment Services
Award-Winning EA
DFP Recruitment Services
Robert-van-Stokrom-roundedRobert Van Stokrom
DFP Recruitment Services
09:50 Crafting Your Role Beyond Your Role Description
  • What motivates you
  • How to look for opportunities for greater impact
  • Creating powerful KPIs that are connected to the business concerns
  • Understanding what’s important to you in work and life
  • Know what makes your company tick and what gets in the way of its ticking
  • Get clear about how all the different parts operate together, and – again – what gets in the way of their smooth operation
  • Become knowledgeable about the industry; educate, educate, educate
  • Be able to articulate this as if you were your manager
ALYSSA-BROOMBY-roundedAlyssa Brommby
Executive Officer to the CEO
Digital Transformation Agency, Australian Federal Government
 Digital Transformation Agency, Australian Government
10:30 Morning Refreshments & Networking
10:45 From Good To Great: EA’s Journey To Extraordinary Contribution And Impact 
  • Being innovative and involved
  • Guiding and supporting colleagues
  • Maintaining a professional demeanor at all times
EA-Megan-roundedMegan Green
Executive Assistant to Chief Financial Officer
The Victor Smorgon Group
Australian Executive Assistant of the Year, 2016
The Victor Smorgon Group
11:15 How An Outstanding EAs/PAs Handles Different Generations To Effectively Collaborate With One Another?
  EA-Natalie-roundedNatalie Sands
Executive Assistant to MD Australia & NZ
Franklin Templeton Investments Australia
Winner of Up & Coming PA of the Year 2017 – Executive PA Awards
Franklin Templeton Investments
11:45 How Technology Has Changed The Game For EAs & PAs
  • Why this is a game changer and how it will help you
  • What’s available for EAs/PAs that will make you 10x more effective
DESIREE-ANDERSON-roundedDesiree Anderson
Executive Assistant to CEO
GE Healthcare
GE Healthcare
12:15 Networking Luncheon  
13:15 Interactive Presentation: Learning Team Dynamics Through Games
  DARCY-J-SMYTH-roundedDarcy J Smyth
The Sales Game, 3 x Author
The Sales Game
14:45 Get Out Of Your Way: How To Overcome Self-Doubt
  • What are you afraid of and why?
  • From pain to power
  • Just nod your head – say “yes”
15:15 RISK: What You Need To Know To Safeguard Your Executive
Safeguarding EAs/PAs from cybersecurity, the increasingly sophisticated phishing and attacks attempts to infiltrate corporate IT systems. In Australia, 41% of spear-phishing attacks in Executive Assistants in professional services, followed by nontraditional services at 17.9%. Public administration received only 3.7% of such attacks.
15:45 Afternoon Refreshment & Networking  
16:00 Effective Personal Branding For EAs
How to have a strong personal brand to help you clarify your career goals and make you stand out in the job market
LILY-COSTANZO-roundedLily Costanzo
Executive Assistant to the CEO
WA Super
WA Super
16:30 Panel Discussion: Shaping The Future Of This Profession
MELINDA-BUCKINGHAM-roundedMelinda Buckingham
Executive Assistant
SHANNON-MATTHEWS-roundedShannon Matthews
Executive Assistant to MD – Australia, New Zealand & New Caledonia
Manpower Group
SOPHIE-KORKOVELOS-roundedSophie Korkovelos
Executive Assistant
17:00 Q&A Session & Closing Remark By Conference Chairperson


Main Conference Day 2 | Thursday, 25 February 2021

Time Agenda  
09:00 Highlights Of Conference Day 2 Key Sessions By Conference Chairperson
09:10 The XYZ Effect (Generational Dynamics)
2019 is the first year that the Gen Y “Millennials” and Gen Z “Centennials” form the largest segment of the workforce. This has resulted in a multi generation workforce at present combining all 5 generations at once. Understanding the differences between the generations can be an essential part of working with and managing this dynamic group. This workshop is designed to provide information on the five generations currently in the workforce, an understanding of the context surrounding each generation, a preview into each group and tips on how to bridge the gap.
VEE-VINCI-roundedVee Vinci
Head Quarters Counselling and Consulting
 HeadQuarters Counselling Services
09:50 Feedback Techniques And Assertiveness For Executive Assistants
10:30 Morning Refreshments & Networking
10:45  Leadership: Vulnerability, Bravery & Courage
  • What are the traits of leadership
  • How you can be a leader as an EA
  • Self-leadership
BROK-MCNALLY-roundedBrok McNally
Executive Assistant to the Chief of Staff
Office of the Premier of Victoria
 Office of the Premier of Victoria
11:30 Harnessing Innovation: Turning Raw Ideas Into Powerful Results
  • How to think creatively
  • Fresh approaches to complex problem solving
  • Why unorthodox moves can lead to the best business outcomes
  • How to protect yourself and your company from innovation hackers of all sizes and types
  • Break free from the three biggest blockers of creativity
12:15 Networking Luncheon  
13:15 Interactive Roundtable Discussion: What Are The Main Challenges A Modern EA Faces And The Solutions To Overcome It?
  • People Issues – dealing with difficult people
  • Develop and maintain positive workplace relationships
BROK-MCNALLY-roundedBrok McNally
Executive Assistant to the Chief of Staff
Office of the Premier of Victoria
 Office of the Premier of Victoria
  • Managing a big load/work-life balance
  • Dealing with ambiguity
14:00 Speaking Up: Building Blocks To Success
  • Have you ever tried to speak up in a meeting and your voice gives way? You’re not alone!
  • Providing some tips for more confident/engaging speaking whether prepared presentation or impromptu speaking engagement (in a meeting, 1:1 etc)
  • Encouraging to mentally prepare to possibly be called upon to speak in any situation
  • Encourage to look for speaking opportunities in all environments (the more you speak in public and 1:1 situations, the better you will be)
LISA-ANDERSON-roundedLisa Anderson
Executive Assistant to CEO Assistance | C-Suite & Executive Support Specialist
14:45 Emotional Intelligence For Executive Assistants
How EAs can learn to increase their EI, not only in developing their talent for management and leadership within their role, but also to make them more effective in growing that ability to take on additional opportunities
GILLIAN-COUTTS-roundedGillian Coutts
Country Director And Author
Potential Project
Potential Project
15:30 Afternoon Refreshment & Networking  
15:45 Why Downtime Makes EAs/PAs More Productive And Happier?
  • Changing the way you think about downtime can make you more productive and put a smile on your face
  • The hours of work are wearing down our bodies and minds but finding ways to incorporate more downtime into our lives can lead to a happier outlook and increased productivity. Not just any downtime will do though; it’s a case of quality not quantity
  • Resilience: A Must-Have Skill
KELLIE-HARRIS-roundedKellie Harris
Business Assistant Environmental Systems
Lake Macquarie City
lake macquarie city
16:30 Your Next 30 Days: Let’s Set You Up For Success
AMANDA-VINCI-roundedAmanda Vinci
Founder & CEO
The EA Institute
The EA Institute
HOLLY-BAILEY-roundedHolly Bailey
The EA Institute
17:00 Q&A Session & Closing Remark By Conference Chairperson