Agenda

Scaling RPA Masterclass
9:00 – 12:30

Masterclass A – Establishing Effective Governance Model And Centre Of Excellence (CoE) For Enterprise Wide Adoption
Masterclass A
According to the Capgemini Research Institute, large organizations will achieve savings of almost $500 billion dollars in aggregate by 2022 using intelligent process automation (IPA) and thus a lot companies are employing these tools to optimize their operations and process delivery by leveraging the benefit of RPA. However, often we hear questions from organizations on how to industrialize RPA to deliver benefits faster, what a good support model to benchmark is and what governance process should be established. To address these doubts, it is important to establish an effective RPA Centre of Excellence (CoE). Join us at this masterclass to understand how to establish an effective RPA Operating Model Framework by designing a powerful governance model and Centre of Excellence (CoE) that drives alignment with your business improvement and reengineering team.
Ferhad-Ismail-rounded Ferhad Ismail
Senior Manager – IT Customer Engagement, Commercial and Bid Management
Toll Group
12:30 – 13:30 

Networking Luncheon
13:30 – 16:30 Masterclass B – Scaling From Traditional RPA To Cognitive Automation
Masterclass B
RPA has been in the market for the past few years and many companies who have deployed RPA is benefiting the value of automation. Despite from the impact that strive many companies to save time and cost, there are many companies are still struggling to remove human intervention in some complex process thus not maximizing the benefit of RPA. Cognitive Automation is the solution to this by mimicking the way human brain works to assist humans in making decisions and completing tasks. Join this masterclass to learn on key strategies in upgrading your rule-based RPA to strategic RPA with Cognitive Automation. By attending this masterclass, you will be enlighten with insights on setting up an optimal RPA solution by scaling your RPA platform to be self-learning, scalable in managing various volume of processes, automate any complicated tasks easily and most importantly the ability to process and transform unstructured data into strategic insights to your organization.
Philippe-Touati-rounded Philippe Touati
Partner
Belmond Capital
  Day 1 – Main Forum Agenda  
09:00 Opening Address And Day 1 Highlights By Chairperson   
Bob-Gill-rounded Bob Gill
General Manager – Southeast Asia
ARC Advisory Group		 ARC Advisory Group
RPA Implementation and Deployment for Enterprise Wide Adoption
09:15

From Initial RPA Deployment To The Next Level For Enterprise Wide Adoption: How RPA Deployment Is Setting The Stage For Hyper Process Automation In Organizations
  • A look at the current state of affair of the impact of RPA in achieving optimal automation
  • Diving deep in understanding the slow progressive on companies in investigating RPA and building a proof of concept
  • Breaking new ground on automation by addressing strategic priorities
  • Common misconceptions and pitfalls around RPA and its implementation
Steve-Ng-rounded Steve Ng
Vice President, Digital Operations and Platforms
Mediacorp Pte Ltd		 Mediacorp Pte Ltd
 09:45 Enterprise Next Generation Optimization implementation – Best Practices To Follow And Pitfalls To Avoid To Achieve Optimum Performance, Enterprise Adoption And ROI
Ravi-Ranganathan-rounded Ravi Ranganathan
Managing Director
RBC Investor & Treasury Services		 RBC Investor & Treasury Services
10:15 Morning Refreshments & Networking Session
10:30 Scaling Your RPA With Effective Governance And Centre Of Excellence (CoE)

  • Understand the roadblocks of RPA adopters’ common failure in scaling their automation footprint and meeting the expectations
  • Creating effective governance process to ensure align RPA implementers with your corporate policies, cost controlling and mitigate unnecessary risk
  • Embed real time monitoring and alerts, process visibility and risk management and accountability to ensure stability and consistency
  • Setting measurable KPIs for your automated processes for performance evaluation
Ferhad-Ismail-rounded Ferhad Ismail
Senior Manager – IT Customer Engagement, Commercial and Bid Management
Toll Group		 Toll Group
11:00 RPA Optimization Roundtable Discussion:
  • Roundtable A: Setting Up Your Centre Of Excellence (Coe) For Smart Automation
Ferhad-Ismail-rounded Ferhad Ismail
Senior Manager – IT Customer Engagement, Commercial and Bid Management
Toll Group		 Toll Group
  • Roundtable B: Expanding The Scope Of Your RPA Tool
Deric-Lau-rounded Deric Lau
Head of Business Process Re-engineering – Life Ops
AIA Singapore		 AIA Singapore
  • Roundtable C: Driving Enterprise-Wide Digital Transformation With RPA Deployment
Mahantesh-Patil-rounded Mahantesh Patil
Chief-Digital and Agile Transformation Office
Allianz		 Allianz
12:00 Piloting And Implementing RPA
Rachel-Meneses-rounded Rachel Meneses
Head of Operational Efficiency
Etiqa Insurance Singapore		 Etiqa Insurance Singapore
12:30 Networking Lunch
Asia’s Top Case Studies for RPA Deployment
 13:30 Leverage On RPA Technology In Performing KYC Processes
Jonathan-Eudeline-rounded Jonathan Eudeline
Program Director RPA
Crédit Agricole Corporate and Investment Bank
 Credit Agricole CIB
14:00 Key Lesson Learned from Maybank Malaysia’s Automation Journey
Kamaruzaman-rounded Kamaruzaman Mohd Noah
Head, Transformation & Strategy, Group Operations
Maybank		 Maybank 2
14:30 Prudential Case Study: RPA Empowered Consultant Workforce Onboarding
Rajendra-Arora-rounded Rajendra Arora
Senior Manager Transformation
Prudential Assurance		 Prudential Corporation Asia
15:00 Afternoon Refreshment & Networking Session  
15:15 GE Case Study: Incorporating AI To RPA In Driving Improvements In Customer Experience In The Power & Energy Utilities Industry
Praveen-Lala-rounded Praveen Lala
Director Of Digital Services, APAC/India
GE Digital		 GE Digital
15:45 RPA Hype Vs Reality Panel Discussion: Failures, Learning Lessons And Challenges – Why You Should Think Twice About Robotic Process Automation
Panel Moderator:
Bob-Gill-rounded Bob Gill
General Manager – Southeast Asia
ARC Advisory Group		 ARC Advisory Group
Panelists:
Deric-Lau-rounded Deric Lau
Head of Business Process Re-engineering – Life Ops
AIA Singapore		 AIA Singapore
Aditya-Kumar-Sinha-rounded Aditya Kumar Sinha
Head of Technology and Process, The Open Vault
OCBC Bank		 OCBC
Rajendra-Arora-rounded Rajendra Arora
Senior Manager Transformation
Prudential Assurance		 Prudential Corporation Asia
Ravi-Ranganathan-rounded Ravi Ranganathan
Managing Director
RBC Investor & Treasury Services		 RBC Investor & Treasury Services
16:30 Closing Remarks By Forum Chairman
16:40 Champagne Networking Session
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Enjoy a glass of champagne whilst networking with Learning & Development professionals on topics that are of most interest to you and fellow delegates.

 

 

  Day 2 – Main Forum Agenda  
09:00 Day 2 Highlights By Chairperson   
Bob-Gill-rounded Bob Gill
General Manager – Southeast Asia
ARC Advisory Group		 ARC Advisory Group
Cognitive RPA with AI and Machine Learning Integration
09:15

Utilizing Cognitive RPA To Automate New Processes With AI And Machine Learning
Vince-Kasten-rounded Vince Kasten
Regional Head of Operations – Robotics and AI
Prudential Corporation Asia		 Prudential Corporation Asia
 09:45 Putting Cognitive RPA To Work With Unstructured Data
Philippe-Touati-rounded Philippe Touati
Partner
Belmond Capital		 Belmond capital
10:15 Digital Transformation, Creating A Secure And Efficient Intelligent System With Multi Sense Sensors, Data Fusion, AI & Blockchain In RPA
Nirupam-S-Dasappa-rounded Nirupam S. Dasappa
Senior Scientist, Head of IoT and Artificial Intelligence Group
Energy Research Institute
NTU		 NTU_Logo_Colour_RGB_Positive
10:45 Morning Refreshments & Networking Session
11:00 Industry Use Cases Roundtable Discussion:
  • Roundtable A: RPA For Operations
Sanjay-Kurup-rounded Sanjay Kurup
Senior Director – Regional Manufacturing(Make) Excellence-Asia Pacific
Johnson & Johnson		 Johnson&Johnson
  • Roundtable B: RPA For Finance And Accounting
Amit-Agrawal-rounded Amit Agrawal
Finance Transformation Consultant
  • Roundtable C: RPA For Data Processing, Validation And Transactions
Nicolay-Novozhilov-rounded Nikolay Novozhilov
Executive Director, Innovation Hub
Bank of Singapore		 Bank of Singapore
12:00 How OCR Helps RPA To Automate Processes Even Further
vihang-shah-rounded Vihang Shah
Head-Centre of Excellence, Digital Productivity (APMEA)
Electrolux		 Electrolux
12:30 Lunch & Networking
 13:30 Integrating A Sustainable Intelligent Automation Implementation For More Productive Business Operations
Sean-Lee-rounded Sean Lee
Continuous Improvement and RPA Lead
Eastspring Investments		 Eastspring Investments
14:00 Leveraging Intelligent Automation For Finance Excellence
Amit-Agrawal-rounded Amit Agrawal
Finance Transformation Consultant
14:30 Applying Intelligent Automation For Workflow And Process Optimization
Sam-Lim-rounded Sam Lim
Digital Transformation & RPA Lead
15:00 Afternoon Refreshment & Networking Session  
15:15 How RPA Can Overhaul The Supply Chain, Procurement And Inventory Management With Intelligent Automation
Kavin-Gursev-rounded Kavin Gursev
Head Of Logistics and Operations
Habitat by Honestbee
15:45 Now That You Have Decided To Invest In RPA And Intelligent Automation Project, What’s Next?
Frederic-Ducros-rounded Frederic Ducros
Former Chief Transformation Officer – AirAsia
Director – Agile/Lean Organization Transformation Performance
agi.li
16:15 Closing Remarks By Forum Chairman