Agenda

Time Agenda  
MORNING
09:00 – 12:00 ARVR SAFETY, TRAINING, MAINTENANCE EXPERIENTIAL SITE TOUR 
Leading companies including ExxonMobil, Boeing and BP are rapidly adopting AR and VR technology as it delivers up to 90% improvement in operational efficiency and 50% improvement in safety. This site tour will showcase how top companies are deploying AR/VR is deployed in training to improve skills retention and knowledge transfer. You will also discover how these companies are using AR/VR for major operations and maintenance, especially in safety-related operations such as handling fires, toxic chemicals, high-pressure leaks and other emergency incidents.
1
AFTERNOON
13:30 – 17:00 AR/VR CUSTOMER EXPERIENCE & PRODUCT DEVELOPMENT EXPERIENTIAL SITE TOUR 
Globally, companies are now starting to explore the possibilities that AR/VR offers, especially in improving overall customer experience as immersive experiences such as AR/VR can attain an incredible 30% conversion rate and boost revenue by 190%. In this site tour, you will learn how leading companies are using AR/VR technology to create more immersive customer experience from retail to hospitality to help them improve their brand, new product launches and overall marketing strategy. You will also see how these companies are using AR/VR to develop immersive content that transforms overall customer experiences and create deeper engagement with powerful storytelling.
3
Time Agenda
09:00 Opening Address and Day 1 Highlights by Chairperson 
 AR/VR FOR CUSTOMER EXPERIENCE, MARKETING AND PRODUCT DEVELOPMENT
09:10
Opening Keynote Address:
New Zealand’s Pride: The Worldwide coverage and VR Filming of America’s Cup 
  • Virtual eye footage for the worldwide audience
  • VR simulation onboard an America’s Cup yacht
  • Thinking big for proposed America’s Cup village in Auckland for 2021
09:45 Multi-sensory Immersive Experience – ARVR’s Next Big Move 
  • Immersive, Experiential, and Multisensory: How Future Marketing looks like
  • Involving all senses in the immersive virtual reality environment to create truly memorable customer experiences
  • Total sensory immersion to greatly attributing to the overall real-time feel by ARVR
Pradeep-Khanna-roundedPRADEEP KHANNA
President
VR/AR Association
 arvr association
10:15 Morning Refreshments & Networking Session
10:30 Roundtable Discussions: How ARVR is Transforming Different Industry Verticals 
  • ARVR in Retail: Boosting retail sales with immersive technologies
  • ARVR in eCommerce: The future of eCommerce with ARVR
  • ARVR in Education: How ARVR technology is changing the way students learn
Pradeep-Khanna-roundedPRADEEP KHANNA
President
VR/AR Association
 arvr association
  • ARVR in Healthcare: Getting ready for new heights enabled by ARVR
 ANDREW CHURCHES
Curriculum Tutor of Digital Technology & Computer Science
Auckland University of Technology
 Auckland University Of Technology
  • ARVR in Events: How ARVR is poised to transform event marketing
DR MIRIAM ROSS
Senior Lecturer, Film Programme
Victoria University of Wellington
 Victoria University of Wellington
  • ARVR in Entertainment, Gaming and Tourism: How ARVR is transforming customer experience with immersive content
MEREDITH-MEYER-NICHOLS-roundedMEREDITH MEYER-NICHOLS
Guest Lecturer, Master of Design Technology
Victoria University of Wellington – Miramar Creative Centre
 Victoria University of Wellington
  • ARVR in Real Estate Development
Pleayo-Tovaranonte-roundedPLEAYO TOVARANONTE
Executive Director
Rev3 Technology
 Rev3 Technology
 HOW AR/VR WILL REVOLUTIONIZE THE EDUCATION AND TRAINING INDUSTRY
11:00 Augmented and Virtual Reality Education – The Future of Classrooms 
  • How immersive experiences in education environment can help students to truly enjoy the learning process
  • Helping teachers to not only improve, but also democratize education
  • Transforming your teaching models for the digital age
Tara-roundedTARA FAGAN
Executive Council Member
EdTechNZ
 EdTechNZ
11:30 Virtual Field Trips – Taking Students to The Most Inaccessible Corners of the Planet 
  • Beyond the classroom walls – the new age of immersive learning
  • VR for students to connect course content from the classroom with authentic, life-like experiences and assessment
  • From Machu Picchu to Antarctica to the International Space Station – endless possibilities where VR can take your class
SIMON-PAUL-ATKINSON-roundedSIMON PAUL ATKINSON
Learning Designer, International Educator
Open Polytechnic
 Print
 12:00 Case Study: The Impacts of ARVR on Personalised Learning 
  • How ARVR can enable teachers to tailor educational methods to the particularities of the student
  • New ways to learn beyond memorisation and observation – Enhancing the level of personalization to a never-experienced-before extent
  • Allowing students to visualize different concepts and interact with them in real time – making knowledge more accessible through experiential learning opportunities
JAMES HAYES
Director
New Zealand Institute of Medical Radiation Technologist
 New Zealand Institute of Medical Radiation Technologist
12:30 Networking Luncheon
Designing Learning Making Use of ARVR
  • Using educational taxonomies to Identify where ARVR adds value
  • Designing Intended Learning Outcomes for ARVR
  • Assessing skills and capabilities acquired through ARVR
SIMON-PAUL-ATKINSON-roundedSIMON PAUL ATKINSON
Learning Designer, International Educator
Open Polytechnic
 Print
 HOW AR/VR TRANSFORMS CUSTOMER EXPERIENCE WITH IMMERSIVE AND EXPERIENTIAL ENGAGEMENT
13:30 Air New Zealand Case Study: How Air New Zealand is Delivering Exceptional Customer Experience with Microsoft’s Hololens? 
  • Air New Zealand is pioneering next generation customer experience by using Hololens to identify every passenger through facial recognition
  • Holoportation will change the way organizations interact with customers, by allowing high quality personal interaction
  • This enables a highly personalized and superior customer experience, placing Air New Zealand a notch above the rest
14:00 David Jones Case Study: ARVR in Retail Environment
  • Immersive and Visceral Retails Today
  • How We Use AR to Reach Higher Levels of Viscerally Engaged Space
NICHOLAS-CRITICOS-roundedNICHOLAS CRITICOS
Head of Store Design
David Jones
 David Jones
14:30 BMW Case Study: How BMW is Transporting Their Test Drive Experiences to Planet Mars 
  • An industry first: An unconventional approach to get customers excited
  • VR & immersive experience as the cornerstone of BMW’s “On a mission” advertising campaign
  • Why adopting VR aligns with BMW’s goal to always push the boundaries
15:00 Afternoon Refreshments & Networking Session
15:15 Panel Discussion: What It Takes to Create the Perfect ARVR Experience? 
  • Why VR is the “ultimate empathy machine”
  • How to use VR to add value and sensations to your marketing content
  • Best practices to create unique experiences that help you establish a strong emotional connection with your valued customers
Pleayo-Tovaranonte-roundedPLEAYO TOVARANONTE
Executive Director
Rev3 Technology
 Rev3 Technology
Tara-roundedTARA FAGAN
Executive Council Member
EdTechNZ
 EdTechNZ
 AR/VR IN RE-SHAPING IMMERSIVE TRAINING AND SAFETY
15:45 Immersive Training: How Melbourne Water Is Using AR to Save Training Costs and Improve Rig Safety 
  • A holistic approach: 3D immersive training platform to improve field training
  • Enabling plant operators and engineers to gain valuable “hands on” training inside a simulated plant that mimics real-life experiences
  • “Learn by doing” minus the hazards: greatly increasing understanding and knowledge retention
SCOTT MCMILLAN
Safety, Technology and Innovation
Melbourne Water
 Melbourne-Water-e1489453666601
16:00 Virtual Disaster Preparedness: How AR/VR Improves Hazardous Safety & Emergency Response 
  • ARVR realistically and safely stimulating major accident events in individual or group training scenarios for rapid learning
  • VR for site and task familiarisation training prior to mobilising personnel to sites
  • Better prepare officers and citizens for various emergency scenarios while in a safe environment
RUGGIERO-LOVREGLIO-roundedRUGGIERO LOVREGLIO
Chief Technology Advisor
Consumer Insights
 Consumer Insights
 16:30 Q&A Session & Closing Remark by Conference Chairperson
 16:40 Champagne Networking 
image-3Enjoy a glass of champagne whilst networking with other like-minded individuals on topics that are of most interest to you and fellow delegates.
Time Agenda
09:00 Highlights on Conference Day 2 Key Sessions by Chairperson 
 09:15 Microsoft Keynote: Microsoft’s Vision for Mixed Reality and Future Use Cases 
  • Taking a step back – Steps to devise a successful strategic and successful AR/VR enterprise roadmap
  • Implementing, integration and effective deployment strategies
  • Best practices for winning the case for customer centric ARVR and harnessing for value creation for your business
 INDUSTRIAL ARVR IN TRANSFORMING MANUFACTURING, OPERATIONS AND MAINTENANCE
09:45 AR for Assembly Assistance – Faster, Safer, more Reliable Assembly Operations 
  • Doing away with static manuals and documents – AR to assist complex assembly with real-time, hands-free and voice-controlled instructions
  • Connecting your assembly workers with the clarity, guidance and information they need, wherever they are
  • Boosting efficiency and productivity while maintaining the flexibility needed for small or customized setups
10:15 Morning Refreshments & Networking Session
10:30 Case Study: How Christchurch International Airport used VR to improve the traveller experience 
  • Creating a memorable immersive experience of the departure process for travellers at Christchurch
  • User-research VR Simulation modelling
  • Improvement in traveller engagement and redevelopment in the departures area
  • Enhanced customer focus through service design methodology and co-designing with other aviation/ customs stakeholders
  • Continuous improvement and future collaboration
11:00 AR-based Maintenance: Bringing New Vision to Maintenance and Repair of Manufacturing Equipment 
  • AR allowing service technicians to visualize and identify problems ahead of a job
  • Expert support: Remote, hands-free access to technical and expert information when on site
  • Bridging skills gap in maintenance: supplementing technicians’ existing knowledge with engineering expertise delivered via telepresence
 ARVR FOR HOSPITALS
11:30 Next-generation Care Delivery: How Healthcare Teams can Gain an Edge by using VR & AR for Surgery and Training 
  • AR, with 3D mapping and imagery, enhancing doctors’ understanding of complex anatomy for more precise surgical procedures
  • VR providing physicians and other healthcare professionals with case-based learning and complex immersive clinical and emergency training exercises
  • Delivering high quality, safe, effective and patientcentered care through hands-on experiential learning
Pleayo-Tovaranonte-roundedPLEAYO TOVARANONTE
Executive Director
Rev3 Technology
 Rev3 Technology
12:00 Networking Luncheon
 USING AR/VR’S IMMERSIVE EXPERIENCE TO TRANSFORM ENTERTAINMENT, TOURISM AND GAMING
13:00 National Museum of New Zealand Case Study: How Virtual Reality is Changing Customer Experiences at National Museum of New Zealand 
  • Achieving strong emotional connection with customers, unobtainable in traditional passive marketing strategies
  • AR/VR to prompt higher reaction in customers and longer engagement with less distractions
  • Successfully conveying your unique value proposition and message to effectively differentiate yourself
BRENT-HILL-roundedBRENT HILL
Executive Director of Marketing
South Australian Tourism Commission
 South Australian Tourism Commission
13:30 Creating Perfect Story Telling and Emotional Experiences with Virtual Reality 
  • Sharing the Movie – The Green Fairy, how to tell stories with VR
  • Learn the golden rules of immersive storytelling through lesson learned from New Zealand’s first VR movie
alejandro-davila-roundedALEJANDRO DAVILA
Virtual Reality Producer
Conical – Interactive Studio
 conical logo colour
14:00 Mataatua VR: Back to the Past 
  • Virtually step inside Ngāti Awa’s Mātaatua Wharenui and experience the mana of ancient Māori myths and legends as they come to life
  • The VR mix of volumetric, 360 and animation
  • Working across platform, from mobile to advanced headsets
14:30 Virtual Reality – The Ultimate Future of Gaming Entertainment
  • Revitalizing the gaming plateau – how VR gaming embraces the mainstream
  • VR – the new frontier in gaming, offering immersion and experiences completely different to what gamers have been used to
  • Advanced innovations to offer gamers novel and engaging gaming experiences
JESSICA-MANINS-roundedJESSICA MANINS
CEO
Mixt
 Mixt
15:00 Afternoon Refreshments & Networking Session
15:15 How ARVR Furthers Customer Education and Cultivates Engaging Brand Interactions 
  • How businesses are using AR in training and instruction programs, to further the “do it yourself” mindset
  • Doing away with traditional users’ manual and moving on to digital and virtual ones
  • ARVR enhancements to simulate real-life scenarios and gain greater depth and variety in information presentation
15:45 Virtual Prototyping: How VR enables a New Age of Product Development and Testing 
  • New pathways for engineers, designers, and customer to experience physically realistic digital prototypes
  • VR enabling design teams to assess the integration of product, people, and process, in life-sized immersive environments
  • Doing away with costly mock-ups and physical prototypes
16:15 Case Study: Designing Powerful ARVR Experiences with Smart User Interface 
  • Volumetric interfaces
  • Object placement
  • Scene understanding
  • Designing for all users
  • Good AR experiences
16:45 Case Study: Interactive and Immersive Cinematic Experience by Using AR/VR
  • • How immersive videos view in multiple direction is recorded simultaneously and using omnidirectional camera, or a collections of separate
  • The opportunity for creators to work with a variety of industries to provide content in a marketing or entertainment form
TAEHYUN-JAMES-(TJ)-RHEE-roundedTAEHYUN JAMES (TJ) RHEE
Deputy Director
Computational Medial Innovation Centre, Victoria University of Wellington
 Victoria University of Wellington
 17:00 Q&A Session & Closing Remarks by Conference Chairperson