Agenda

TIME

AGENDA

 
     
09:20 Welcoming Speech, Opening Remarks & Thank You Sponsor Speech By Forum Chairperson
Timothy-Chen-rounded Timothy Chen
CEO
MaxFinx
Reshaping The Future Of Banking Industry
09:30 Revolutionizing The Financial Sector With Digital Transformation
  • Reimagining banking industry by embracing cutting edge technology for more agile services
  • Rethinking digital banking’s value proposition to go beyond the digital presentation of traditional bank products
  • How the pandemic accelerated digital banks in driving greater customer experience
10:00 ASEAN’s Pioneering Digital Banking Award Winner, TMRW Rethink Traditional Banking Models By Offering Full Suite Banking Solutions Through Smart Mobile-Only App
tmrw-logo
  • How UOB’s TMRW made banking simpler, more transparent and more engaging for its customers through the use of data
  • Engaging millennials’ preference with AI-powered virtual chat assistant and offer personalized experience
  • How its Smart Saving functionality offers personalized saving advice, and gamifies savings through a virtual city game which grows as savings increase.
  • First bank in Thailand to enable fingerprint authentication that made it possible for customers to open a bank account and to authenticate their identities without visiting a branch
10:30 Morning Break
Digital Bank: Catalyst Of The Future Of Financial Inclusion
10:40 Tonik’s Journey In Building Philippines’ First Digital Bank To Accelerate Financial Inclusion
  • Partnering with Mastercard in enhancing its market proposition by enabling a range of electronic payments products that taps into Mastercard’s global network and extensive business intelligence
  • Developing highly customized, scalable banking solutions that fit the needs of a highly diverse customer base
  • Empowering the underserved and unserved Filipinos by giving them simple, accessible, and fast digital banking experiences
Arivuvel-Ramu-rounded Arivuvel Ramu
CTO
Tonik
tonik
11:10 Regional Interactive Discussion: How Central Banks Drive Financial Inclusion And Is Developing A Dynamic Digital Bank Ecosystem
  • What is the value of new digital banking license to drive for a more agile financial services ecosystem?
  • What are the key pillars in assessing digital bank application?
  • How Digital Bank License can propel the growth of fintechs and delivering a more collaborative environment?
  • What is the impact of digital bank license for incumbent banks?
11:50 Ping An OneConnect Bank Case Study: Providing Seamless, Flexible And Reliable Digital Bank Services To The Unbanked SMEs
  • How its mobile app enables SME owners to open corporate bank accounts within a day
  • How they tap into e-commerce service provider to seamlessly obtain company information via its electronic record
  • Effective credit assessment technology to secure trade financing and other types of loans in a speedy manner for its customers
Ryan-Fung-rounded Ryan Fung
Chief Executive
Ping An OneConnect Bank
Ping An OneConnect Bank_logo_Original_Aug_13
12:20 Lunch Break
13:20 How Digital Bank TNEX Leverage On Cloud Technology In Enhancing Customer Experience And Drives Operational Efficiencies
  • Develop better ways to serve its customers and improve operational efficiency by accelerating the innovation and deployment of new products
  • How it can monitor and verify compliance by leveraging the scalability of the AWS cloud
  • How they use a cloud data warehouse and Amazon Personalize, a service that supports personalized product recommendations using machine learning technology
Bryan-Carroll-rounded Bryan Carroll
Chief Executive Officer
TNEX
Logo TNEX (02)-01
Technological Innovation Driving Transformation In Financial Institute
13:50 How Funding Societies Can Improve Banking Facilities Access For The Underserved And Unbanked Market Segment
  • Working cooperatively with regulators in order to improve governance processes
  • Addresses the fast and short-term lending gap with a usual processing time between three and seven days, and loan tenors of 1 to 12 months
Vikas-Jain_Photo-rounded Vikas Jain
Senior Commercial Director
Funding Societies
Funding Societies
14:20 Fireside Chat: Building Trust In The Era Of Digital Banking
  • How ZA Bank is redefining the new meaning to “trust” and gained 300,000 users in a less than a year since being launched and serving 4% of Hong Kong’s population
  • How ZA Bank is scaling up its App design, banking product iterations, service safety and stability to be the most trusted virtual bank
  • How virtual banks can compete with traditional banks by offering products and services that incumbent banks failed to offer in order to capture potential customers’ attention while recruiting them
Calvin-Ng-rounded Calvin Ng
Alternate Chief Executive, Co-Head of Retail Banking
ZA Bank
ZA Bank logo
14:50 Afternoon Break
15:00 How Next Bank Drives Financial Inclusion And Boost Customer Journey To Be Taiwan’s Leading Digital Bank
  • Leverage digital core system to underpin the bank’s entire operations, delivering scale, agility and efficiency and supporting it to reach one million customers within the first three years of operation
  • How Temenos supported Next Bank with simple creation and modification of new hyper-personalized products and services
  • Implementing an intuitive customer pricing model and consolidate consumer data into a single 360 degree view to drive efficiency and customer centricity across all its interactions
Vincent-Wu-rounded Vincent Wu
Chief Strategy Officer
Next Bank
Next bank Logo
15:30 UNObank Case Study: Reshaping Customer Onboarding, Transaction Authorizations, Alternate Data Based Credit Scoring, Product & Interface Personalization With AI Technology
  • Leveraging AI-first approach platform that weaves in AI at its core with innovative ways to use advanced machine vision and learning models on customer onboarding, transaction authorizations, alternate data based credit scoring, product & interface personalization at an individual level to advanced security, risk and privacy management patterns
  • How its engagement banking platform deployment helped them to be more robust and flexible to scale up, evolve and adapt for the digital economy moving forward
Manish-Bhai-rounded Manish Bhai
Co-Founder
UNObank
UNO bank
16:00 How Women Digital Bank Enhances Financial Inclusion And Closes Financial Gap For Women With Unique Banking & Financial Solutions
  • How MyWEW Digital Bank specialized in creating and offering unique banking and financial solutions that can fulfill current gaps for women
  • How they aimed to reach more low-income women and provide them with a more commercially-viable financial assistance that directly meets their financial needs
  • Creating seamless customer journey by offering convenient services such as opening of digital bank accounts, micro-loans, debit and credit cards, and various other entrepreneurial offerings
Nurliyana-2-rounded Wan Nurliyana bt Abdul Rahman
Director
Intcys (aka MyWeW)
MyWeW logo
Nurhayati-rounded Wan Nurhayati bt Abdul Rahman
Director
Intcys (aka MyWeW)
MyWeW logo
16:30 Closing Remarks By Forum Chairperson
Timothy-Chen-rounded Timothy Chen
CEO
MaxFinx

TIME

AGENDA

 
     
09:20 Welcoming Speech, Opening Remarks & Thank You Sponsor Speech By Forum Chairperson
Timothy-Chen-rounded Timothy Chen
CEO
MaxFinx
Reshaping Digital Customer Journey With Innovations
09:30 Fireside Chat: How First Boulevard Neobank Drives Financial Empowerment For Black Community With Innovation Such As Blockchain Technology & Crypto APIs
  • How First Boulevard partnered with Visa and leverage its crypto API to provide a new channel of financial inclusion for the Black community to access crypto as a new asset class that can help build Black wealth
  • Deploying Visa’s crypto API as footstep towards the digital currency strategy
  • How First Boulevard implemented blockchain technology in accelerating its digital banking services
Asya-Bradley-rounded Asya Bradley
Founder & COO
First Boulevard
First Boulevard
10:00 Vietnamese Ride-Hailer Be Group Using e-KYC, e-Contract/e-Signature To Help Customers Settle Contracts Digitally
  • How Be Group partnered with VPBank in launching its electronic banking solution system and Digital Bank “Cake”
  • Integrating Be Group’s 10 million customers and drivers into its e-KYC and e-Signature solution that helps to settle transaction by using digital signatures
Be Group Quang Nguyen
CEO
beFinancial
10:30 Morning Break
10:40 How The World First Digital Islamic Bank Uses e-KYC To Help The Unbanked Segment Access Its Digital Financial Services
  • Overview of MyMy’s journey to be the world’s first standalone central bank-licensed digital Islamic bank
  • How e-KYC technology allows them to open a bank account in 45 seconds
  • How its Shariah Compliant solution can ensure its product is Shariah compliant for 1.6 billion Muslims in the world
Joe-McGuire-rounded Joe McGuire
Co-Founder & CEO
MyMy

MyMy Logo-03
11:10 Tyme Bank Case Study: Digital Banking Integration Into Retail Infrastructure
  • How Tyme Bank grew over 2.3 million customers in South Africa within 18 months, embarking as the world’s fastest growing independent digital bank
  • What are the three key pillars that led them in their digital bank success
  • How they integrated banking and retail by implementing a unique “high tech, high touch” onboarding mechanism, enabling account opening in under five minutes through their digital kiosks in grocery stores
  • Promoting financial inclusion with its pay as you go approach, innovative goal-based savings program, and easy cash in-cash out at the store till point – all designed for South Africa’s financial literacy hungry, time-poor customer
John-Kane-rounded John Kane
Chief Innovation Officer
Tyme
Tyme
Combating Data And Cybersecurity Concern
11:40 Securing The Digital Banking Ecosystem With API Security & Governance
  • Key challenges in development of necessary API that enable for data exchange between service providers
  • Balancing digital banking data security and compliance and creating innovative and competitive services
  • DevOps and Agile implementation to work with security and compliance task in building a secure architecture and testing strategies
12:10 Lunch Break
13:10 Streamlining Digital Onboarding Experience And Meeting Compliance Mandates & Fight Fraud With e-KYC
  • Best practices in designing a more localised and customer-centric digital onboarding journey
  • Effectively balance security, UX and compliance with regulatory requirements
  • Integrating real-time liveness detection capabilities into their e-KYC systems to ensure the remote user is physically present and defend against cyberattacks
  • Speed up customer identification processes by quickly and reliably verifying various ID documents on a global scale
13:40 Alibaba’s MYBank Revolutionize China’s Bank Loan System To Small Businesses By Leveraging Real-Time Payment Data And Risk-Management System
MYBank
  • How MYBank helped borrowers apply loan on smartphones and receive cash almost instantly
  • Zero human bankers but yet whole loan application process only takes 3 minutes
  • MYBank utilizes real time transaction analysis to obtain insights on creditworthiness of the borrower
Growing A Sustainable Digital Banking Ecosystem
14:10 Australia: FinTech – Growing The Market And The Opportunities For Collaboration
  • Using digital traction metrics to determine if your digital strategy can attain a positive ROI
  • Key strategies to be adopted by digital banks to attain a positive ROI and making new revenue
  • Determine lifetime value of a typical customer (LTV)
Lynda-Coker-rounded Lynda Coker
Advisor
Seed Space Venture Capital
Seed Space
14:40 Afternoon Break
14:50 Tapping Into Data Vital To New Entrants To Build A Sustainable Digital Bank
  • Leveraging data to build a sustainable growth strategy that constantly provides richer customer experience to maintain a competitive edge
  • How data analytics are able to provide challenger banks insights to understand customers’ pain point and offer personalized products and services to recruit and retain its customers
Osman-Faiz-rounded Osman Ershad Faiz
Chief Information and Operating Officer
AMTD Digital
AMTD logo
15:20 Panel Discussion: Embracing Disruption: Preparing For The Future Of Banking
  • Should incumbent retail banks be afraid of the new digital banks?
  • How digital banks could open up new collaboration opportunities with fintechs and traditional banks
  • How incumbent retail banks need to embrace the disruption of digital bank in staying competitive in the future
Panel Moderator:
Timothy-Chen-rounded Timothy Chen
CEO
MaxFinx
Panelist:
Greg-Au-Yeung-rounded Greg Au-Yeung
Senior Advisor
Shanghai Fudan University
Shanghai Fudan University
Subramanian-rounded Subramanian Viswanathan
Director & Chief Product Owner, Digital Banking
Standard Chartered Bank
Standard Chartered
Lynda-Coker-rounded Lynda Coker
Advisor
Seed Space Venture Capital
Seed Space
Steven-Wong-rounded Steven Wong Weng Leong
Chief Digital & Global Banking Strategist
China Construction Bank (CCB) Malaysia
China Construction Bank Malaysia
16:00 The First Decentralized Crypto Bank Poised To Disrupt The Banking Industry
  • How Change Bank built a decentralized cryptocurrency-based bank and marketplace
  • How Change Bank removes borders in the financial sector and ensure that every single person in this world can access alternative financial services which bypass the traditional monopoly of banks
  • Increases the efficiency of making cryptocurrency transactions without the need of an external app
  • Leveraging Blockchain technology in audit and maintenance to ensure that transactions are secure
16:30 Closing Remarks By Forum Chairperson
Timothy-Chen-rounded Timothy Chen
CEO
MaxFinx

 

TIME

AGENDA

A
10:00 – 12:00
Masterclass A: Creating A Roadmap For Future Digital Banking Strategies
Digital banking in Asia is primed for growth with regulators from many countries increasing license allocations and governing the new standards of the next generation of banking. As traditional business models get turned on their head and customers gain more power and access to better financial services than ever before, the need for a successful roadmap to starting a robust digital bank ecosystem has never been greater. This masterclass will help you plot your course to one by delivering insights on how to identify customers and define a clear strategy while defining your organization’s value proposition. You will also get valuable updates on the changing licensing & regulatory landscape that will help you build an agile platform that provides strong customer experience and engagement.
B
13:00 – 15:00
Masterclass B: Key Strategies To Attain A Sustainable Digital Bank Ecosystem
New digital banks’ business models have proven that economies of scale are a significant success factor in building the digital banks of tomorrow. A successful banking business needs scale not only to lower operating cost but also to build confidence and win customers. Learn the importance of scale in digital banking and more in this second masterclass, which will bring you key strategies in building a sustainable digital bank business model that will enable your organization to optimize customer engagement, products, processes and data models with digital technologies.