21 January 2019, Monday

09:00 – 12:00



Steve-Hather-roundedSteven Hather
The Recall Institute

Steve Hather logo

A series of product recall crises in the Australian food industry recently has significantly influenced consumers’ perception of food safety. The underlying concern is whether dwindling consumer confidence will spill over to other Australian food products. Earlier this year, a listeria outbreak linked to rockmelons claimed the lives of 6 people. This incident caused a 90% drop in rockmelon sales across Australia, leaving consumers deeply concerned about the safety of rockmelons. The next product recall crisis could trigger call for increased regulation that regulators would have to respond. Two key concerns stemming from food recalls are loss in sales and loss in brand reputation. This workshop will address any food recall challenges and equip delegates with powerful brand reputation protection strategies.

Outline of Workshop

  • Why incidents and product recalls escalate into a brand crisis, and what you can do to prevent that
  • How social media has changed the landscape for food companies when managing complaints, incidents and product recalls
  • A product recall can have a positive impact on your brand, if managed well
  • Why your current product recall and crisis management plan won’t prevent a crisis, and a 10-step, 2-page plan by The Recall Institute will
  • The key leadership skills required for your management team to keep your company out of a crisis
  • Why your existing mock recall is unlikely to have any impact on preparing you for a product recall


13:00 – 17:00


Food companies around the world are increasingly concerned about the implications of foodborne outbreaks and rising concern on food fraud and safety standards. This gives rise to a stronger demand for traceability from suppliers and new measures to improve overall food safety standards. This site tour will show you the latest innovations in food safety, processing and traceability. Discover the latest technologies adopted by successful companies to enhance food safety. Learn how you can improve food provenance with blockchain, raise food safety levels with x-ray contaminant detection, and counter food fraud with serialization.


22 January 2019, Tuesday

09:00 Welcoming Speech, Opening Remarks & Thank You Sponsor Speech by Conference Producer
09:15 Keynote: Innovations in Food Safety – Where the Industry is Today and Heading to Next

  • IoT devices and connected technologies like wireless temperature sensors, video cameras and automated data management systems together with predictive analytics present valuable data points to implement more proactive measures for food safety
  • Smart sensor and traceability technologies enable up-to-date product information for consumers, including raw material provenance, sustainability data and allergen information
  • Automation and analytics improve quality control and promote food safety by helping food manufacturers hone in on problem areas in the supply chain to prevent food contamination
Cathy-Moir-rounded Cathy Moir
Food Safety & Stability Group Leader
Commonwealth Scientific and Industrial Research Organisation
Vice President
Food Safety Information Council
09:45 How Nestlé Uses Technology to Ensure Food Safety from Farm to Fork

  • Using advanced technology worldwide to test for harmful microorganisms or substances, carrying out 100 million tests annually, including 1.5 million for salmonella
  • Using sophisticated scientific techniques to refine processes to eliminate pathogens without destroying food nutritional value
  • All factories worldwide are built to strict standards to ensure clean and safe water supply and air filtration for equipment and any material coming into contact with food, enabling manufacturing environments to maintain the highest quality and safety standards for food manufacture
10:15 Morning Refreshment & Networking
10:30 Robotics in Food Production, Packaging, Automation and Safety
11:00 Case Study: Australia’s Largest Co-Operative and Grain Exporter, CBH Group, Successfully Used Award-Winning AgriDigital’s Blockchain to Eliminate Counterparty Risk and Track Provenance of Agri Produce
Bridie-Ohlsson-rounded Bridie Ohlsson
Strategic Project & Engagement Manager
Emma Weston - Agri Digital Logo
11:30 Alibaba Collaborates with Blackmores, Fonterra, Australia Post and New Zealand Post to Trial New Blockchain Traceability System for Supply Chain Transparency to Counter Food Fraud

  • Blackmores and Fonterra, alongside Australia Post and New Zealand Post, will help Alibaba trial its new blockchain supply chain traceability system called the Food Trust Network
  • Aim of this pilot run is to promote product authenticity, and provide a safe and trusted marketplace for brands popular with Chinese consumers through a coordinated, world-leading and robust framework that involves stakeholders from across the supply chain to improve visibility and enhance the confidence of both consumers and merchants
  • Blockchain allows end-to-end supply chain traceability and transparency, letting consumers know their purchase is verified and authentic – products will be tagged with unique QR codes to help authenticate, verify, record and provide ongoing reporting of the goods’ supply chain path and ownership
12:00 Roundtable: Category-Specific Food Safety Case Studies

  • Membrane processing
Sandra-Kentish-rounded Prof Sandra Kentish
Head of School of Chemical & Biomedical Engineering
University of Melbourne
  • How vacuum packaging can be used to extend shelf life of all food types
  • How machine vision inspection can improve efficiency, safety and quality of food production
  • Advantages of applying high pressure processing technology in food processing
  • Cold air aeration to kill insects in grains storage
  • Lean implementation in food manufacturing and continuous improvement
Boon-Teh-rounded Boon Teh
Former Lead Continuous Improvement Specialist
Bega Cheese
  • How to address or get a global harmonized food safety legislation
  • Applications and global trends of analytics for process control
  • Objective measurement of attributes for carcass value using x-ray
  • Spray-coating of antimicrobial agents onto food surfaces with ultrasonic nozzle spray enhances food safety
  • Hurdle theory: combination of different technologies such as chemical and biological interventions, high hydrostatic pressure (HHP), irradiation, active packaging, natural antimicrobials and microwave, radio frequency, and steam pasteurization to eliminate pathogens
  • Sensor application in cold chain monitoring and for identification related to traceability
  • Survey on Australian food fraud conducted by Food Innovation Australia Limited
  • Using authentication to engage with customers at the point of sales and beyond
Adam-Coutts-rounded Adam Coutts
Chief Marketing Officer
YPB Group
 John Houston Logo
12:30 Lunch & Networking
13:30 Compliance with New Australian Food Safety Regulation “Country of Origin” Labelling by 1 July 2018

  • “Country of Origin” labelling regulation
  • Shift of regulatory environment to one focused on prevention
  • HACCP systems
14:00 Pernod Ricard Case Study: Leveraging on Serialization to Counter Food Fraud

  • Seamless tracking of food products from origin to till is of vital importance to quality monitoring, tracing and response in the event of a crisis
  • Serialization offers opportunities to the food retail and wholesale trade sector, and performs a wide range of tasks from controlling internal logistical processes, monitoring of distribution chains, through to offering product-specific value-added services
  • Serialization simplifies many processes and makes it possible to trace the route a product has taken
Rob-Langford-rounded Rob Langford
Quality & Compliance Manager
Pernod Ricard Winemakers
14:30 DNA Barcoding as a Reliable Tool to Track Down Mislabelling and Food Piracy

  • DNA barcoding is a molecular technology that allows identification of any biological species by amplifying, sequencing and querying genic information
  • DNA barcoding when used for food labelling, supports food safety and uncovers food piracy in freshly commercialized and technologically processed products
  • DNA barcoding is a relatively simple, cheap and trustworthy technology
  • DNATrax, a tasteless and odorless spray infused with DNA, which acts as a marker and carries food origin information, is vital in tracking and stopping spread of foodborne illnesses – once the spray has been administered to food, it can be scanned electronically and traced back to its point of origin
Andy-Lowe-rounded Prof Andy Lowe
Director of Food Innovation
University of Adelaide
 Andy Lowe Logo
15:00 Afternoon Refreshment & Networking
15:30 Building a Blockchain-Based Ecosystem to Transform our Food Supply Chains in Australia – with IBM Food Trust™
Rupert-Colchester-rounded Rupert Colchester
Head of Blockchain
 Ru[ert Colchester Logo
16:00 How AI Can Be Used to Improve Food Processing, Safety and Compliance?
Nick-Stanford-rounded Nick Stanford
Head of Solution Engineering (Meat Process Technology)
Scott Automation
 Andrew Arnold Logo
16:30 Fonterra Case Study: Traceability From Farm to Fork

  • Consumer traceability, and engagement with consumers via QR codes for authentication and provenance
  • Internal traceability, implementation of electronic traceability from farm to fork including single global repository, visualization technology, and automated data capture
  • Change management experience and learnings
Jerry-Castellanos-rounded Jerry Castellanos
Global Traceability Lead
Felicity Champion Logo
17:00 Closing Remarks by Conference Chairman
17:30 Champagne Networking Session

23 January 2019, Wednesday

09:00 Welcoming Speech, Opening Remarks & Thank You Sponsor Speech by Conference Producer
09:15 Coles Case Study: Real-Time Tracking and Remote Monitoring of Food Supply Chain with IoT Sensors, Cloud and Real-Time Temperature Monitoring
James-Whittaker-rounded James Whittaker
Head of Responsible Sourcing & Quality
09:45 Coca Cola Amatil Case Study: Food Safety Culture Through Innovation & Processing Technologies
Luciana-Fumeo-rounded Luciana Fumeo
Quality Assurance Manager
Coca Cola Amatil
 Luciana Fumeo Logo
10:15 Morning Refreshment & Networking
10:30 Kraft Heinz Case Study: Continuous Improvement in Food Safety & Quality
Russell-Callaghan-rounded Russell Callaghan
Head of Food Safety & Quality, ANJ
Kraft Heinz
Russell Callaghan Logo
11:00 Augmented Reality (AR) in Packaging

  • User-friendly and immersive 3D experience AR mobile app for consumers
  • AR mobile app provides digital overlay of packaging information over the physical product packaging
  • Cloud-based analytics to provide packaging information
11.30 How VR has Helped Shape the Food Industry & the Future Ahead
Jax-Baptista-rounded Jacqueline Baptista
Community Programs Manager
Meat & Livestock Australia
 Michael Lee Logo
12:00 Improving Food Safety Audit Process with Australian Food & Grocery Council and Food Integrity Management with Supply Chain Integrity
Barry-McGookin-rounded Barry McGookin
General Manager, Innovation Capabilities
Food Innovation Australia Limited
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12:30 Lunch & Networking
13:30 Fonterra’s Food Safety Culture Journey

  • A quick overview of Fonterra’s burning platform – what led Fonterra to focus strongly on food safety culture
  • How Fonterra got started – the model Fonterra has adopted and the behavioral science approach underpinning their work
  • What Fonterra has achieved so far and how they measure that
  • What Fonterra is doing now to make the change integrated and sustainable
Felicity-Champion-rounded Felicity Champion
General Manager of Transformation & Integration
 Felicity Champion Logo
14:00 Pathogen Detection Based on Next-Generation Sequencing (NGS) for Improved Scalability and Accessibility of Food Safety

  • Being the most modern, parallel, high-throughput DNA sequencing available, NGS-based food tests and software analytics have potential to significantly improve scalability and accessibility of food safety and quality measures
  • Nature named NGS as its “method of the year” for 2007, with NGS taking pathogen characterization and food authentication to the next level a decade later
  • Pathogen detection: GenomeTrakr, database used for genome sequencing, has been developed for identification of foodborne pathogens to determine points of origin and allows quick reactions by identifying location and size of a potential pathogen outbreak
Amy-Jennison-rounded Dr Amy Jennison
Supervising Scientist, Molecular Epidemiology
Queensland Health
Qld CoA Stylised 2LS mono
14:30 Afternoon Refreshment & Networking
15:00 Raising Food Safety levels with X-ray Contaminant Detection

  • Technological advances have made x-ray inspection systems more affordable, reliable and easier to use, with improved image quality and detection capabilities
  • X-ray systems can inspect right through metalized film or foil packaging materials to detect very small contaminants inside
  • X-ray measures density and is usually more sensitive than a metal detector due to its advanced image generation and detection technology – when coupled with computer analysis, x-ray systems can find any dense, sharp-edged contaminant such as glass, stone, plastic and bone
Brad-Grubb-rounded Brad Grubb
Inspection Systems
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15:30 Combating Counterfeits & Packaging Reuse When Exporting to Asia
John-Houston-rounded John Houston
YPB Group
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16:00 Smart Packaging Monitors Food Condition and Environment for Shelf-Life Extension and Product Attribute Enhancement

  • Smartness in packaging includes integrity retention, shelf-life extension, product attribute enhancement, active response to product changes
  • Smart packaging allows communication of product information to user, indication of seal integrity and confirmation of product authenticity
  • Intelligent packaging materials monitor condition of packaged food or surrounding environment, by providing information on food freshness with temperature time indicators, biosensors, ripeness indicators and radiofrequency identification systems
Sean-Starling-rounded Sean Starling
General Manager for Research, Development & Innovation
Meat & Livestock Australia
Michael Lee Logo
16:30 Active Packaging with Sensor Technology can Control and Monitor Moisture, Temperature and Oxygen to Preserve Food Color and Texture, and Extend Shelf Life

  • Active packaging contributes toward preservation of food color and texture
  • Active packaging materials absorb or release substances to improve packaged food quality or extend its shelf life by including carbon dioxide absorbers or emitters, odor absorbers, ethylene removers and aroma emitters
  • Active packaging work closely with sensor technology and packaging materials embedded with smart technologies for control and monitoring of moisture, temperature and oxygen to lower oxidation, control respiration rate, arrest microbial growth and eliminate moisture migration
Michael-Lee-rounded Michael Lee
High Value Food Frontiers Manager

Meat & Livestock Australia
Michael Lee Logo
17:00 Closing Remarks by Conference Chairman