Agenda

Your Guide To Crafting & Mapping A Transformational Employee Experience Journey

Opening Keynote Address :

The Future of Work: Redefining Employee Experience and Why It Matters

• Evolving role of the Employer and HR in the Future of Work
• Why Employee Experience matters in the Future of Work
• What constitutes meaningful Employee Experience

How Design Thinking Can Create an Integrated and Compelling Employee Experience Journey

• Share some of the latest thinking and practices of “experience transformation” and discuss the current challenges and issues
• Harnessing employee feedback to listen, learn and respond to employee experience friction points

The 6 Aspects of Culture Every Organisation Should Be Focusing On

• Organisations that have a great workplace culture are more likely to have a highly engaged workforce, and more likely to have highly productive and innovative employees. So, what makes a great workplace culture?
• In a worldwide survey, the O.C. Tanner Institute asked thousands of employees about their workplace culture: why do they work where they do, what makes them stay, and what motivates them to do great work?
• Learn more about the six key cultural aspects that every organisation should be focusing on to increase employee engagement, retention and overall job satisfaction as we share research-based insights.

Panel Discussion: Designing and Executing the Employee Experience Journey Mapping

Improving the Employee Experience Implementation: Actionable Insights & Case Studies

Designing Your Organisation’s Employee Experience

• Seven Essential Stages of the Employee Life Cycle
• Employee Experience & Employee Engagement
• Employees have become “Consumers of the workplace”
• Employee Experience and the Competition for Talent

PURVA HASSOMAL
Head of Learning and Development APAC
GALLUP

Building a Strong and Differentiated Employee
Experience Brand and Learning Culture

• How to foster a culture of trust, robust feedback, true collaboration and coaching
• Listen to the journey of ditching the performance rating and the bell curve, adopting a new approach to performance, development and reward for all our staff

Bringing the Employee Along a Journey of Cultural Transformation

Panel Discussion: How Better Employee Experience Can Secure and Retain Top Talents for Succession Planning

After a long day of learning, benchmarking, and planning, unwind and mingle with your HRMA peers.

• Discover how successful companies create deeper connection to their organization’s success,
• Instead of forcing people into outdated workplace practices, how do they redesign work around their people by focusing on three environments: culture, technology and physical workspace

• Incorporating the use of methodology in communicating and developing workspace design and employee experience
• Emerging technologies such as social network, electronic badges and other digital platform that provide new insights about how people interact with each other and use physical space
• Create a greater openness to the outside world of the company’s wall, including external network and partnership, crowd sourcing and contingent talents

• What does employee experience consist of? Can we really measure employee experience?
• What to measure employee experience to drive positive engagement? By quantitative or qualitative measurement?
• Explore the methodology and model for the future engagement behaviour through outcomes of the employee experience

• HR owns it or, on the other end of the spectrum, every single employee?
• Discover the employee experience structure to understand the specific pain points impacting their customers and employees
• Using the tried and figured-out specifics of company policies, action and corporate culture that provide a great experience to the employee and more specifically, identify those that lead to unhappy experiences

• Learn about BI Worldwide’s Employee Value Proposition (EVP) framework and how to apply it
• Understand the importance of data insights from recruitment through active employment and onwards to retirement
• Explore the five “metaphorical days” in the lifecycle of the employee experience
• Become inspired through visual renderings and video treatments of works developed by BI Worldwide for Global 500 firms

Lucky Draw

Can we Create a Right Employee Experience and How Do We Do It?

SANJAY SHARMA
Worldwide Support Leader
Microsoft

MOIRA BOULLE
Global Change Management Strategist
Microsoft

Interactive Roundtable Series:

Session 1: How to Create a Wholistic Employee Experience – Measure the Key Touch Points Across the Employee Lifecycle

Session 2: Millennial Engagement Experience at Workplace

Session 3: Creating an Engaged Workforce – A Manager’s Responsibility

Session 4: Can an Effective Reward & Recognition Strategy Increase Employee Engagement in APAC?

• How leading organizations are preparing for the future of work and responding to digital opportunities and challenges
• Key focus areas for successfully implementing and managing a modern and truly global employee engagement strategy
• Practical actions can take today to engage your people in dynamic environments

Q&A Session & Closing Remarks by Summit Chairperson