Agenda

20 August 2019, Tuesday

TIME
AGENDA
09:00 Welcome Speech and Opening Remarks by Conference Producer

CASE STUDIES OF SINGAPORE’S TOP EXPERIENTIAL EMPLOYEE EXPERIENCE ORGANIZATIONS

09:15 Case Studies Of Asia’s Top Experiential Employee Experience Organizations: What Successful Companies Do Differently In Employee Experience
09:45 GSK Approach: Modern Employer Agenda
Ongmu-Gombu-rounded Ongmu Gombu
VP, Human Resources, Asia Pacific
GlaxoSmithKline
GSK_logo
10:15 Morning Refreshments & Networking
10:30 Interactive Roundtable Discussion

  • Employee Experience & Engagement Measurement
  • Technologies That Enhances Employee Experience
  • Mapping Your Employee Experience Journey
  • Applying Design Thinking And CX Principles To Employee Experience
  • Leveraging In Employee Experience To Engaging Front-Line Employees
Bryden-Toh-rounded Bryden Toh
VP, Human Resources
Food Republic (BreadTalk Group)
BTGColorLogo
11:30 dnata Case Study: Leveraging On EX During Onboarding To Create Sense Of Belonging & Increase Competency
Lisa-Ashwith-rounded Lisa Askwith
Vice President of HR
dnata
dnata_logo
12:00 PMI Case Study: Employee Experience Vs. Employee Engagement, What Companies Should Focus Upon
Chinmay-Sharma-rounded Chinmay Sharma
Director, People & Culture
Philip Morris International
Philip Morris International Logo
12:30 Lunch & Networking

NEXT GENERATION WORKPLACE DESIGN

13:30 Sanofi: How Physical Workspace Design Can Influence Employee Experience
Annie-Lim-rounded Annie Lim
Global Diversity & Inclusion Lead
Sanofi
SANOFI_2011_Quadri
14:00 How Diageo Creates Unique Employee Experiences With Its Workplace Design That Is Linked To Its Mission
Leesa-Rawlings-rounded Leesa Rawlings
APAC Head of Talent Engagement
Diageo
Diageo logo
14:30 Afternoon Refreshments & Networking
15:30 Innovation Spotlight: Innovative Apps That Help To Re-Define Employee Experience

EMPLOYEE EXPERIENCE JOURNEY MAPPING

16:00 Johnson Control: Learning From Customer Experience And Design Thinking Principles To Develop Compelling Employee Experiences
Kaustav-Chakravarthy-rounded Kaustav Chakravarthy
Executive Director, Global Human Resources
Johnson Controls – Hitachi Air Conditioning
Johnson Control Hitachi AC Logo
16:30 Standard Chartered Employee Experience Journey Mapping
Laura-Cole-rounded Laura Cole
Head of HR Transformation
Standard Chartered Bank
Roxenne-Holohan-rounded Roxenne Holohan
Head of HR Portfolio Enablement
Standard Chartered Bank
Standard Chartered_logo
17:00 Closing Remarks By Summit Chair
17:15 Champagne Networking Session

21 August 2019, Wednesday

TIME
AGENDA
09:00 Welcome Speech and Opening Remarks by Conference Producer

DESIGNING EMPLOYEE EXPERIENCE TOUCHPOINTS

09:15 Investing In Key Employee Touchpoints With Greatest Impact On Employee Experience: From Recruitment To Onboarding And Exit
09:45 How Top Employee Experience Organizations Like Cisco Identify Moments That Matter For Their Workforce
Lekha-George-rounded Lekha George
Head of HR – ASEAN
Cisco
cisco-logo
10:15 Morning Refreshments & Networking
10:30 How Employee Experience During Recruitment And Onboarding Can Create A Culture Of Deep Connection And Drive Impact
Raamann-Ahuja-rounded Raamann Ahuja
Senior Director, Human Resources
Thermo Fisher Scientific
thermo-fisher-scientific-logo
11:00 Coca-Cola Case Study: Pinpointing The Critical Phases For A Workforce
Annella-Heytens-rounded Annella Heytens
Chief People Officer
The Coca-Cola Company
Coca-Cola_logo

TECHNOLOGY ENABLERS FOR EMPLOYEE EXPERIENCE

12:00 Cultivating Authentic Leadership For Improving Employee Experience
Greg-Kirwan-rounded Greg Kirwan
Director of Global Client Relations
Olivier Mythodrama
OMD-LogoGold
12:30 Lunch & Networking
13:30 Using Sentiment Analysis To Detect Employees’ Underlying Emotions, Morale And Voice To Improve Employee Experience
14:00 Designing Unique Employee Experience For The Millennial: Workforce Flexibility, Digital Tools And Enhanced Performance Feedback
14:30 Using Technology To Drive Employee Experience: HR Chatbots, Advanced Analytics And Automation
Deepak-Bansal-rounded Deepak Bansal
VP, HR Analytics
OCBC
ocbc logo
15:00 Afternoon Refreshments & Networking

MEASURING EMPLOYEE EXPERIENCE

15:30 CHRO Panel: How Employee Experience Can Be Continuously Measured
Thomas-Schellerer-rounded Thomas Schellerer
Director of HR, Asia Pacific
Pepperl+Fuchs
pepperl-fuchs-logo
 
Sylvia-Lai-rounded Sylvia Lai
Chief Operating Officer, Group HR
DBS
DBS-logo
16:00 Using People Analytics To Design, Measure And Evaluate The Employee Experience
16:30 Measuring Employee Experience: Tuning In To The Voice Of The Employee Using Analytics
Vikas-Verma-rounded Vikas Verma
Executive Director, Human Resources
UOB
UOB-Logo
17:00 Closing Remarks By Summit Chair

22 August 2019, Thursday

TIME
AGENDA
 09:00 – 17:00

NEXT GENERATION WORKPLACE SITE TOUR

Workplace environments are becoming a significant driver of culture, innovation and effectiveness. Some of the world’s most innovative companies such as Google, Facebook and Amazon, are at the forefront when it comes to workspace design.

In this Next Generation Workplace Site Tour, you will have the chance to experience site visits to some of Singapore’s most dynamic and innovative workplaces adopted by forward-thinking organizations including Diageo, Tripadvisor and Airbnb. This unique site tour will give you a first-hand opportunity to understand how physical workspaces influence employee experience, culture, organization structure, system and processes that have enabled businesses to achieve sustainable growth and promote innovation.

diageo-singapore-final-08_opz-min
Visit to Diageo Singapore

dbs-asia-hub-2
Visit to DBS Singapore

Research has shown that a whole 51% of workers say they are not engaged at work, with 17% admitting active disengagement. The workplace plays a large part in addressing this phenomenon; well-designed, people-centric offices can heighten the overall employee experience, helping employees achieve their full measure of engagement and productivity. DBS is one organization that understands this well. Join us for an exclusive tour of its headquarters at MBFC Tower 3, designed as a ‘natural landscape’ representation of the bank’s presence throughout Asia – and built around agility, collaboration and aesthetics.