Summit Highlights

Why Join This Summit

10 Compelling Reasons To Join This Summit

  1. Join an exclusive gathering of thought and business leaders for meaningful exchanges around winning the war for talent through a first-rate employee experience
  2. Hear from frontrunners in the field on how they built personalized, effective employee experience programs from onboarding to exit
  3. Learn more about putting the right numbers and metrics to your employee experience programs, and making sense of these
  4. Get up to speed on the latest advances in HR technology, such as chatbots, analytics and AI, and their uses in cultivating the employee experience
  5. Discover how to nurture and motivate key talent by identifying ‘moments that matter’ in the employee experience
  6. Take away actionable insights on designing impactful employee experiences for diverse and multi-generational workforces
  7. Explore findings from Singapore’s top employee engagement index and what they mean for your organization and industry
  8. Experience the power of design thinking, journey mapping and other methodologies in creating memorable employee experiences
  9. Gain a better understanding of where you stand against award-winning employers in the employee experience arena
  10. Discuss and develop effective strategies to getting leadership buy-in for employee experience agendas

Hot Topics To Be Discussed

  • How Unilever Recruit Top Talent Using An Award-Winning Employee Experience Brand
  • How Gojek Created A Compelling Employee Experience Journey Map With People-Centric Culture
  • How Danone Identifies The Moments That Matter In Employee Experience
  • How To Design A Winning HR Formula Across Its Entire Employee Experience Touchpoints
  • Getting Your Leadership Team To Champion Your EX Agenda
  • Using AI To Personalize And Transform Its Employee Experience
  • Employee Experience Journey Mapping With Design Thinking
  • How Crocs Asia Uses Analytics To Track And Measure Employee Experience And Team Engagement
  • How CXA Improves Employee Experience By Celebrating Moments That Matter
  • Olam: Creating An Inspirational Employee Experience For 40,000 Employees
  • How Standard Chartered Uses Workplace Design To Improve Employee Experience
  • How To Design A Meaningful Employee Experience For Multi-Generational Workforce
  • Best Practices For Scaling Up An Employee Experience Program
  • Benchmarking Your Employee Experience Program Against Award-Winning Employers
  • How MOTUL Uses Employee Experience To Deliver A World Class Customer Experience

Post-Summit Masterclass

Post-Summit Masterclass | Friday, 4 December 2020

Masterclass 1

Masterclass 1: Measure Every Employee Lifecycle Touchpoint: How Data And Analytics Helps To Uncover New Insights In EX

People are the largest part of an organization’s balance sheet, and organizations that overlook the data patterns these generate will be left behind in the long run. Data and analytics gives HR and business leaders a consistent language to understand workforce dynamics, detect early signs of issues to investigate, answer questions around why certain outcomes happened and many more. This masterclass will arm you with valuable tips on how to apply this technology for gauging workforce sentiment and performance hurdles, and where to focus your efforts for a better employee experience.

Masterclass 2

Masterclass 2: Improving Employee Experience And Digital Recruitment With HR Chatbots

Employee experience has become the defining factor in talent acquisition, with technology now playing a critical role. Companies such as Hilton and EY are now implementing HR chatbots to help save HR’s time in recruitment, onboarding and even answering employee questions on HR policies. These bots serve as ideal assistants to both HR managers, employees and interviewees. At Hilton, for example, it invested in AI Chatbots to help with sourcing, screening and interviews, along with a chatbot that guides candidates through the job application process. This use of technology frees up Hilton’s recruiters to focus more on the candidate, delivering a richer and more uniquely human interview experience – while reducing the traditional 6-week evaluation process to just 1 week.